What Merchants Think

Overall, merchants have a positive perception of "Koongo: Sell on Marketplaces," appreciating its ability to seamlessly connect their stores to various marketplaces. The app is lauded for its efficiency and significant time-saving benefits, although some users mention challenges during initial setup and understanding certain functionalities.

Key Strengths

• Excellent customer service and quick response times
• Highly effective for connecting with marketplaces like Amazon and Shopify
• Facilitates significant time savings in store management
• Easy setup once familiar with the system

Common Concerns

• Confusing terminology and user interface for new users
• Documentation lacks crucial information for setup
• Delays in customer support for some users

Final Thoughts

"Koongo: Sell on Marketplaces" is generally well-received by its users for improving market connectivity and management efficiency. While praised especially for its customer service, merchants have recommended improvements in its UI and documentation for an easier onboarding process.