7.8
Klaviyo: Email Marketing & SMS logo

Klaviyo: Email Marketing & SMS

Develop by Klaviyo

$15-$20

/ Month
Free plan available

Power smarter digital relationships with email marketing & SMS

Revenue tracking
Segmentation
Personalized emails
Product reviews
Sms campaigns
Omnichannel templates
Ai tools
300+ integrations
Real-time data
2,242 Reviews
7.8

About Klaviyo: Email Marketing & SMS

Launched Sep 20, 2012

Categories

Built by Klaviyo

Email :

[email protected]

Address

225 Franklin St, Floor 10, Boston, MA, 02110, US

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Introduction Video

Description

Grow faster and more efficiently with email, sms, reviews and more. Powered by your customer data.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 350+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login.

Go beyond the basics with highly targeted, personalized emails and texts that drive sales for your store and power smarter digital relationships. Easily centralize your data from 350+ integrations and use it instantly to connect seamlessly with customers across all of your channels. Start fast and continually improve with built in AI tools, proven email & automation templates, peer benchmarks, and on-demand and live assistance. All with a single login. more
  • Use data from Shopify and other apps – web activity, tags, catalog, coupon codes
  • Create segments and triggers using complete historical and real-time data
  • Use omnichannel templates for Welcome, Back in Stock, Abandon, Price Drop & more
  • Get real-time revenue data per automation, campaign, segment, and channel
  • Send personalized Email and SMS flows & campaigns. Collect & publish reviews.

Pros

  • Highly targeted, personalized emails and texts
  • 350+ integrations for centralized data
  • Built-in AI tools and proven automation templates
  • On-demand and live assistance
  • Easy to use and professional
  • Great for increasing sales and revenue
  • Strong customer support team
  • Seamless integration with Shopify
  • Advanced features for segmentation and learning
  • Real-time revenue data per campaign
  • Time-saving with automated email flows

Cons

  • Expensive for small businesses
  • Issues with account management
  • Customer support can be unresponsive or slow
  • Billing issues and lack of proration
  • High minimum cost for entry-level plans
  • Some features can be confusing
  • Problems with API migrations
  • Template and email display issues on free plan

Top Helpful Reviews

View all reviews

Maine Sport Outfitters

Dec 12, 2024  on Shopify

Good customer service. I would recommend setting up a dedicated branded tracking link for link clicks as soon as possible or your default tracking links may get blocked by Chrome and Safari. This happened to my company. Klaviyo was helpful in getting this fixed. https://help.klaviyo.com/hc/en-us/articles/360001550572

ChillFuzz

Dec 12, 2024  on Shopify

Easy to use, the guidance is clear, and AI function consider different store feature. It's a great tool that I would recommend every Shopifier to use!

My Pretty Babi

Dec 10, 2024  on Shopify

Easy and with a lot of tutorials so you can figure out how most things work. Set up is easy with loads of templates or you can create your own.

Alfresco Chic

Dec 10, 2024  on Shopify

There is zero customer support from this app on the free plan, not even email. I know many aps will limit support on free plans (e.g. you don't get live support), which is fair enough. However, you can't even reach anyone by email if you have a problem without upgrading to a paid plan. We are a new and growing business so where we can we are using lower cost or free plans to begin with, but will of course upgrade as appropriate as we grow. But if this is how Klaviyo approach customer support, why would I upgrade to a paid plan. To be fair, for what I am currently using for at least, the app works well and is fairly user friendly once you get used to it.

Point of Origin

Dec 10, 2024  on Shopify

Easy to ingtegrate and use. We use Klaviyo to send all our emails - flows, marketing and more. The product feed and linking is quite easy.

Busy Bee Blossom®

Dec 10, 2024  on Shopify

I highly recommend the Klaviyo app in Shopify for email marketing. It is easy to use, has great training and integrates beautifully with Shopify.

GF Fabulosity

Dec 10, 2024  on Shopify

Simplified our approach to email marketing, easy to use campaign and transactional email creation tools, simple to use automation/flow editor.

Micro Kickboard

Dec 10, 2024  on Shopify

Klaviyo is an easy-to-use platform that is robust enough to grow with a business, and straightforward enough to get junior staff trained & ready to utilize advanced features/functionality in a hurry. The amount of content provided in the Klaviyo knowledge center is excellent, and I especially appreciate the amount of content marketing the team does by way of publishing best-practices, benchmark, and other such guides.

club athletics co.

Dec 10, 2024  on Shopify

They're just the best. We use them for both Email & SMS. Everything just works but if for some reason you're trying to solve for an edge case, support is always there when you need them. Have been a customer for 4 years for our brand and never considered switching. Have recommended about a dozen other founders to Klaviyo. They're the best!

ShopyUnivers

Dec 09, 2024  on Shopify

I don't know how, users find this application great! -Email? In short, complicating less competitive than email Shopify because there are short features is less good. You really have to try to put parameters for logo and products etc. that are not already connected to our shop. -pop-up? only one that could be interesting on this application. -SMS? Drop too much Australian confidential policy that blocks everything because if you are in Europe or France not title company in this country Australia impossible to use sms. In addition, limited free version 54 days after upgrading to X price! Nice design ok may can feature to work from in without having any know problem.

Velocity Pickleball Paddles

Dec 07, 2024  on Shopify

The best email marketing app I've used. It sure did take some getting used-to, but once you do, the automations and flows are powerful!

Energy Intentions, LLC

Dec 06, 2024  on Shopify

Me encanta trabajar con Klaviyo. El email marketing simplifica mucho todo el proceso de ecommerce.

Known in Heaven Co.

Dec 05, 2024  on Shopify

Klaviyo has made business a breeze. Love how integrated it is with shopify and all of their features. Highly recommend!

SUKORO

Dec 03, 2024  on Shopify

使用起來真的很方便,是少數不會迷失方向的插件! 功能非常多且齊全,還能做AB testing,會願意一直使用下去。

Poofy Organics

Dec 03, 2024  on Shopify

I am loving the flexibility and ease of use of Klaviyo and all the new features to help improve KPI's.

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