Reviews: Kin Custom Fashion Dropshipper

Customer reviews: Kin Custom Fashion Dropshipper

Reviews (85)

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What Merchants Think

Merchants generally appreciate "Kin Custom Fashion Dropshipper" for its range of high-quality products and effective customer service. Many find it useful for enhancing their brands with custom fashion items, although technical limitations and user interface issues are notable concerns. While the app's potential is recognized, improvements in user experience and additional features are desired to match competitors.

Key Strengths

High-quality products and material quality
Responsive and helpful customer service
Good variety of products with branded packaging options
Integration with Shopify and auto-upload features
Effective design process that enhances brand appeal

Common Concerns

Clunky and challenging user interface
Long fulfillment and shipping times from China
Limited integration with online marketplaces and sales channels
Issues with the API and order processing
Some reported issues with product quality control, such as broken zippers
Limited payout options and size charts not adjusted for US customers

Final Thoughts

"Kin Custom Fashion Dropshipper" is well-regarded for its product quality and customer service, making it a viable option for merchants seeking print-on-demand solutions. Nonetheless, the platform could benefit from improvements in user experience, fulfillment speed, and technical features to better compete with established names like Printful and Printify. Despite these challenges, its current offerings remain attractive enough for continued use and growth.

Luvo

Mar 17, 2024 on Shopify

Kin customs has some great products but their UI is clunky and they have some odd requirements after completing a design which further deteriorates the user experience. If Kin Customs completely revamped the user experience, they would be in my top 5 POD providers. I can't recommend this app, simply because of the user experience when there are platforms like Printify and Printful with vastly better user experiences. From a product perspective, I think Kin Customs is great. The app is preventing me using their platform though.

BeExtra! Apparel & More

Jun 12, 2023 on Shopify

Customer service sucks. Been trying to reach out for 2 days and never heard back still. The reason why I am reaching out is that the order was submitted and has status "being fulfilled" in Shopify but there is no order reflected in KinCustom app. I simply need to know if they received the order and it's in production or I have to submit it manually. Now I wasted 2 days trying to simply get an answer. More disadvantages: KinCustom does payouts only if the orders exceed $100 and u get paid once a month. Meaning, that if sold one or two items with them my money is stuck in a limbo? We don't use this app much , just for certain garments cause they are expensive and fulfillment takes forever. So now we cant get paid either? Quality is not the finest. One of the customers returned backpack cause the zipper broke. I have never seen zipper breaking like that, it has a whole in fabric between the stich and zipper teeth. I am writing this review because I hope someone will finally get back to me!!!!