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Kandid: ChatGPT For E‑commerce logo

Kandid: ChatGPT For E‑commerce

Develop by Shopify

$99-$350

/ Month
Free plan available 30 Days Free Trial

AI-powered e-commerce assistant: product guidance, order tracking, customizable chatbot.

6 Reviews
8.2
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About Kandid: ChatGPT For E‑commerce

Launched Jun 24, 2025

Categories

Chat Upsell and cross-sell

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Kandid AI boosts store conversion through human-like interactions tailored to each shopper's journey

Kandid trains an AI agent on your store’s products, pages, and custom content like PDFs, blogs, and FAQs. The bot can showcase products, assist with order tracking, and automatically answer repetitive queries. Once installed, merchants receive a dashboard to view conversions, analyze user interactions, track active sessions, and update product or provider-related information in real-time. Merchants can also fully customize the chatbot’s appearance to match their brand.

Kandid trains an AI agent on your store’s products, pages, and custom content like PDFs, blogs, and FAQs. The bot can showcase products, assist with order tracking, and automatically answer repetitive queries. Once installed, merchants receive a dashboard to view conversions, analyze user interactions, track active sessions, and update product or provider-related information in real-time. Merchants can also fully customize the chatbot’s appearance to match their brand. more
  • AI assistant trained on your store data, blogs, FAQs, and custom content
  • Instant product recommendations and support for order-related queries
  • Conversion tracking and conversation analytics in an easy-to-use dashboard
  • Edit bot knowledge, products, or announcements anytime via the dashboard
  • Fully customizable chatbot UI to match your brand’s style and tone

Top Helpful Reviews

SkinInspired

Nov 21, 2025  on Shopify

Kandid AI has significantly elevated our customer-experience stack at SkinInspired. The platform delivers high-fidelity responses, understands complex skincare queries, and mirrors our dermatologist-led brand voice with impressive precision. Operationally, it has streamlined our support flow, reduced manual intervention, and improved first-response resolution across key touchpoints. What stands out is the system’s contextual intelligence — it adapts to ingredient-level questions, regimen guidance, and product recommendations without diluting brand accuracy. The onboarding was seamless, the interface is intuitive, and their team is proactive in refinement and training cycles. Overall, Kandid AI has become a dependable CX enabler for us, driving both efficiency and customer satisfaction. Highly recommended for brands seeking scalable, intelligent, and brand-aligned conversational automation.

Suroskie

Nov 19, 2025  on Shopify

Kandid AI Chat Bot has made our Suroskie experience so much smoother. It instantly answers customer queries, guides shoppers with product recommendations, and feels super friendly and human-like. Our customers love the quick responses, and it has definitely improved our support efficiency. Highly recommended!

Kreo

Nov 18, 2025  on Shopify

The bot is very accurate in answering even the most niche questions. The team is very proactive in shipping out improvements/features or just troubleshooting any issues faced while conversing with the bot!

UP&RUN

Nov 18, 2025  on Shopify

A very strong and technical team behind this. The AI chatbot has helped save lot of my time responding to emails. Consumers can get in depth information on the AI bot and even checkout from it. Highly recommended !!

Gytree Shop

Nov 18, 2025  on Shopify

It has been amazing! The team is incredibly helpful and guides you through every step with so much patience and clarity. Their support makes the whole setup and usage super easy. Highly recommend!

trringphone by trring™

Nov 15, 2025  on Shopify

Helped me a lot as my product was new and needed the initial push to create customers from visitors. Great customer support.

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