The usage fees are ridiculous, and I didn't noticed until I just saw that I was charged $115 when only a single $25 order came via their app. In all, in 2025, they charged me $720 for 4 small pre-orders. They will charge you based on store volume that has nothing to do with them, even when all the volume is from third party marketplace integrations with Shopify where it wouldn't be possible to use this app in any capacity. Outrageous fees. Stay away from this app if you have high volume that doesn't have anything to do with pre-orders.

tengan cuidado porque despues de desinstalar la app te siguen cobrando suscripcion. la coloque en mi tienda de lentes de sol solo por unos dias y luego la desinstale y tengo cobros de suscripcion. Be careful because after uninstalling the app, they still charge you a subscription fee. I only used it in my sunglasses store for a few days, then uninstalled it, and I'm still charged a subscription fee.

THIS APP IS NOT WORKING FOR VARIANTE ONLY FOR STYLE. IF YOU HAVE VARIANT SOLD OUT DO NOT USE THIS APP!! I INSTALL IT AND NOW I NEED TO REMOVE IT.

What can I say from install to now soon to be uninstall - problems! Add to cart function does not work - on my site The ap removed add to cart button from my site I now have to re-upload and publish multiple SKU's What I can say is the support team tried to help as much as possible and where incredibly diligent helping for over 4 hours - they just couldn't fix the button issues or get the ap to work correctly.

Charges you for all orders through your store, even if they didn't use the platform. 65 pre-orders cost us hundreds of dollars in usage fees. Also, terrible support - passes blame back to Shopify when the pre-orders don't complete the second payment. Awful app, awful people.

Absolutely the best pre-order app. Customer support is ALWAYS there to help out. Set-up was 5 minutes and CS was there to support for human error immediately. Too easy.

Impressive performance and outstanding support. We've thrown some pretty complex requests at them and they handle everything like a pro. Any problems are solved swiftly. Excellent support overall

great app, a little bit to learn, but after about 20 minutes you will be a pro, this has helped our presale conversion rate highly recommended!!!

This has been my favorite app for over a year now for all of our pre-orders. The team is phenomenal every single time. Everything JUST WORKS. Whenever we had any issues, it is SOLVED. Handled some complex requests like butter. The WHOLE team is phenomenal, but Anne has been taking care of us and couldn't be more grateful to her :)! Do not hestitate. The BEST.

(Update) After emailing shopify and Dan from the app development team, they found a bug with the billing issue and I was refunded fully few days later. Dan is kind enough to offer me free use of their app going forward, so overall every thing is settled, hence revising my rating for the app. (Previous review) Sudden very high charges. despite getting less than 5 no pre orders. I have orders that sync from shopee, lazada and own online orders together at shopify. But there was a SGD 68 charge, this is ridiculous.