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Customer reviews: Jubile:Beauty Dropshipping App

Reviews (75)

Overall rating
3.9

What Merchants Think

Merchants have had mixed experiences with the "Jubile:Beauty Dropshipping App." While some users praise its user-friendly interface, selection of high-quality beauty products, and ability to easily expand product offerings without handling inventory, others have encountered issues with customer support, billing processes, and app functionality. Enthusiastic users appreciate the simplicity and efficiency the app offers, especially for startups and those looking to brand their own products. However, a significant portion of users express frustration over subscription management and order fulfillment inefficiencies.

Key Strengths

  • User-friendly interface and easy setup process.
  • Wide variety of beauty products, supporting personalized branding.
  • Helpful customer service representatives noted by some users.
  • Efficient order integration with Shopify stores.
  • Affordable pricing model with positive comments on product quality.

Common Concerns

  • Issues with billing and unauthorized charges reported by some users.
  • Challenges with canceling subscriptions and unclear processes.
  • Concerns about order fulfillment time and product tracking delays.
  • Reported dissatisfaction with the app's free trial and subscription model.
  • Limited communication and resolution from customer support for some users.

Final Thoughts

The "Jubile:Beauty Dropshipping App" offers a promising solution for beauty dropshipping with its easy-to-use platform and extensive product range. Yet, prospective users should exercise caution and thoroughly review the app's terms and support responsiveness. With improvements in subscription clarity and customer support, the app could better meet merchant expectations and enhance its overall reception in the e-commerce community.

Comfort Crafts

Jul 12, 2024  on Shopify

USE CAUTION WHEN SIGNING UP! Extremely unhappy with Jubilee's business practices! I signed up for a trial and was charged immediately for a yearly subscription without my approval! There is no contact information with exception of an email address that answers with an automated response. I reached out on July 8 within 30 minutes of realizing my credit card was charged for a yearly subscription. On the 10th I received this message: [Thank you for reaching out! I have received your message and currently looking for the best way to assist you. Please let me get back to you once I have an update or if we need more information to proceed. Meanwhile, please feel free to message me should you have other questions or concerns.] Today is July 13 I have not heard back from "Rochelle".

nilongroup

Jul 07, 2024  on Shopify

It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware

Breezefy

Jul 06, 2024  on Shopify

I strongly advise against using the Jubilee.beauty Shopify App. Our experience with their service has been nothing short of frustrating and disappointing. We initially signed up for their free trial to test the app’s features. However, even after confirming with their attendant Rochelle via chat that the trial was canceled, they continued to charge my credit card. Despite multiple attempts to contact them, we received no response whatsoever. This demonstrates a clear lack of integrity and extremely poor customer service. They not only failed to honor the cancellation but also ignored our subsequent inquiries. If you value your time and money, avoid Jubilee.beauty Shopify App at all costs. There are plenty of other options available that provide reliable service and respect their customers.

Oma la Belle

Apr 02, 2024  on Shopify

Too expensive. More expensive than Mac and Nars. Would not recommend.

BIKI

Mar 26, 2024  on Shopify

J'ai été prélever alors que l'appli et desinstaller je souhaite être remboursé

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