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Customer reviews: JsRates: Custom Shipping Rates

Develop by YOD Solutions
<h3>What Merchants Think</h3> <p>Merchants have expressed overwhelmingly positive feedback for "JsRates: Custom Shipping Rates." They appreciate its robust and flexible approach to handling complex shipping requirements, noting how it effectively addresses challenges that other apps could not solve. The app's capabilities, combined with exceptional customer support, make it a valuable tool for Shopify store owners looking to fine-tune their shipping logistics.</p> <h3>Key Strengths</h3> <ul> <li>Highly flexible and customizable shipping rules tailored to unique business needs.</li> <li>Ability to handle complex scenarios such as multi-location shipping and advanced inventory issues.</li> <li>Exceptional customer support, particularly praised for being prompt, helpful, and knowledgeable.</li> <li>User-friendly interface that doesn't require advanced coding skills to set up.</li> <li>Ability to integrate seamlessly with preferred carriers and offer cost savings.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Some initial hesitancy regarding the app's ability to fulfill specific requirements, which were later resolved with support's assistance.</li> <li>No significant concerns mentioned; issues were generally resolved effectively through customer service.</li> </ul> <h3>Final Thoughts</h3> <p>"JsRates: Custom Shipping Rates" stands out as a reliable and versatile solution for Shopify store owners. Its ability to navigate complex shipping rules and scenarios, combined with outstanding support, makes it a highly recommended app for businesses seeking to optimize their shipping logistics. Its overall reception is extremely positive, with merchants acknowledging its critical role in enhancing shipping operations.</p>

Reviews (14)

Overall rating
5

What Merchants Think

Merchants have expressed overwhelmingly positive feedback for "JsRates: Custom Shipping Rates." They appreciate its robust and flexible approach to handling complex shipping requirements, noting how it effectively addresses challenges that other apps could not solve. The app's capabilities, combined with exceptional customer support, make it a valuable tool for Shopify store owners looking to fine-tune their shipping logistics.

Key Strengths

  • Highly flexible and customizable shipping rules tailored to unique business needs.
  • Ability to handle complex scenarios such as multi-location shipping and advanced inventory issues.
  • Exceptional customer support, particularly praised for being prompt, helpful, and knowledgeable.
  • User-friendly interface that doesn't require advanced coding skills to set up.
  • Ability to integrate seamlessly with preferred carriers and offer cost savings.

Common Concerns

  • Some initial hesitancy regarding the app's ability to fulfill specific requirements, which were later resolved with support's assistance.
  • No significant concerns mentioned; issues were generally resolved effectively through customer service.

Final Thoughts

"JsRates: Custom Shipping Rates" stands out as a reliable and versatile solution for Shopify store owners. Its ability to navigate complex shipping rules and scenarios, combined with outstanding support, makes it a highly recommended app for businesses seeking to optimize their shipping logistics. Its overall reception is extremely positive, with merchants acknowledging its critical role in enhancing shipping operations.

Different Drop

Mar 20, 2025  on Shopify

JsRates is a hidden gem. We have tried and tested so many shipping apps over the years and JsRates is by far the most flexible and powerful. We use a blend of shipping carriers that have different cut off times and delivery schedules (they only deliver to a certain postcode once per week for example) and using JsRates we able to deploy shipping estimates at checkout that are accurate and dynamic. Until I discovered the app I assumed it was an unsolvable problem on shopify checkout. It takes some persistence to get it working but Behailu is extremely responsive and generous with his time and we are stoked with the result. Highly recommended.

AsTools

Mar 14, 2025  on Shopify

They have found an solution to connect sendcloud with shopify its really amazing the prices are showing now correctly with the dimension and the weight. Thanks!

Reserve Cellar

Jan 31, 2025  on Shopify

We had some issues with working out if a customer is logged in (on a Headless store) and the developer was in touch with me in minutes and helped to resolve the issue swiftly (even on the weekend out of hours!) Huge props to the team here, great plugin very impressed at it's capability and flexibility.

Mulch Mound

Jan 19, 2025  on Shopify

The app is able to accommodate my complex shipping details and works perfectly! The support from the developers is very prompt and helped me get the app setup and running extremely quickly.

BikesOnline US

Jan 05, 2025  on Shopify

JS Rates is a game-changer for Shopify stores! Unlike most shipping apps, it offers unmatched flexibility, allowing for advanced, customizable shipping rates. With features like multi-location shipping and solutions for complex Their customer support, led by Behailu, is outstanding—patient, hands-on, and dedicated to ensuring everything works seamlessly. Highly recommended for any Shopify store needing a robust and reliable shipping solution!

PremierAggregates

Nov 06, 2024  on Shopify

JsRates allows for building the most advanced and customizable shipping rates of any app. We were able to create precise rates shipping from multiple locations while handling complex inventory issues. I am blown away by the capability of this app. The customer support is also top notch. They are extremely quick to respond and were very helpful with making changes.

The Energy Group NZ Limited

Nov 06, 2024  on Shopify

We've been searching for a Shopify app to handle our unique shipping fee calculations, and after trying several others, we finally found JS Rates. Unlike typical apps that only calculate based on postcode, tags, or basic product fields, JS Rates offers far more flexibility. Initially, we weren't sure if the app could accommodate our specific requirements, so we reached out to support. Behailu immediately got in touch, and he was incredible! Patient, knowledgeable, and very hands-on, he helped us set up everything exactly as we needed. It’s rare to find such dedicated support. With JS Rates, we can create highly customized rules that work for even our most complex shipping needs. The app is intuitive, and thanks to Behailu’s help, you don’t need to be a coding expert to get it to work. Whether you need a simple setup or something much more intricate, JS Rates can handle it. If you know what you want, Behailu will make it happen for you. Highly recommend this app to any Shopify store!

Strip Drains Sydney

Oct 13, 2024  on Shopify

Highly recommend for custom shipping price calculations. I needed extra shipping cost variables added for shipping of custom length products by the millimetre (mm) and also additional costs for shipping to different States and Territories within Australia, plus the solution would work well for worldwide shipping too. I received excellent support and setup of the app to calculate custom postage rates. Very fast responses from the developer. Very happy and very pleased customer. Thank you.

Forno vendors US

Oct 06, 2024  on Shopify

Outstanding Custom Shipping Solution with Exceptional Support We have been using JsRates for managing our shipping logic, and it has truly transformed our fulfillment process. One of the most significant challenges we faced was the need to exclude specific U.S. ZIP codes from shipping options due to logistical constraints. JsRates allowed us to seamlessly implement these complex shipping restrictions with precision, saving us from potential shipping errors and unnecessary costs. The flexibility JsRates offers in tailoring shipping rules using JavaScript is unparalleled. We were able to customize every aspect of our shipping rates, ensuring that the solution perfectly aligned with our business needs. Whether you're dealing with distance-based, product-specific, or customer-based rules, JsRates can handle it all effortlessly. What really sets JsRates apart, however, is their exceptional support team. They provided fast, knowledgeable assistance every step of the way, ensuring we were up and running in no time. Their expertise in both the app and broader shipping logistics made a real difference, and they went above and beyond to ensure our custom shipping logic was fully operational. If you’re looking for a robust and flexible shipping rate solution that can handle even the most complex scenarios, I highly recommend JsRates.

PIERCE

Sep 22, 2024  on Shopify

This is one of the best APPs in the app store. The team is great and they helped us write up a solution we didn't think would be possible without $$$$ of custom code. We were able to integrate with our preferred LTL carrier and save money at the same time from the two APPs we were having to use before. So a better solution for us, customized, for less money than we were at before. That is great!

Mukama

Jul 28, 2024  on Shopify

The great thing with JsRates is that you can create pretty much any logic you want for your shipping calculations and make them to fit your business. We were also able to build a shipping table/preview on the storefront based on the same logic. The service was absolutely great and the developer helped us get started very fast.

Laatikot.com

Mar 25, 2024  on Shopify

Works really well! The service during commissioning was first class, I can really recommend it. With the help of JsRates, we finally got deliveries at the checkout working.

Swagbulk.com

Mar 15, 2024  on Shopify

I feel so fortunate to have found this app. I have very complicated shipping rules but this app can do everything I need it to do and it wasn't hard to set up. I couldn't find any other app that can do this. The support is also fantastic. Highly highly recommended.

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