Best customer service and support I have seen in 6 years using Shopify apps. Highly recommended, almost works miracles :)

JsRates is the only way to go. I have tried so many different apps, from cheap to very expensive, and they all have so many little shortcomings and flaws. You see, our store has very complex shipping needs. In stock, back order, made to order, drop-ship, LTL freight. You name it. And I spent years trying to find the right software but always feeling like I was putting a band aide on the problem but never solving it. This all changed with JsRates. Using JavaScript to customize the rate process is honestly the only way to go, and this software is the perfect solution to do so. Since I'm not a developer, Behailu was very helpful in getting set up and running. And then from there I have been able to use AI to modify the code as needed for further tweaks. I can now do just about anything that I want when it comes to how shipping is calculated and quoted to the customer at check-out. It's fantastic and I would recommend to anyone JsRates as a very reasonably priced solution with unlimited flexibility. I honestly don't know what I would do without it now that I have fully integrated it into our tech. stack.

JsRates is a hidden gem. We have tried and tested so many shipping apps over the years and JsRates is by far the most flexible and powerful. We use a blend of shipping carriers that have different cut off times and delivery schedules (they only deliver to a certain postcode once per week for example) and using JsRates we able to deploy shipping estimates at checkout that are accurate and dynamic. Until I discovered the app I assumed it was an unsolvable problem on shopify checkout. It takes some persistence to get it working but Behailu is extremely responsive and generous with his time and we are stoked with the result. Highly recommended.

They have found an solution to connect sendcloud with shopify its really amazing the prices are showing now correctly with the dimension and the weight. Thanks!

We had some issues with working out if a customer is logged in (on a Headless store) and the developer was in touch with me in minutes and helped to resolve the issue swiftly (even on the weekend out of hours!) Huge props to the team here, great plugin very impressed at it's capability and flexibility.

The app is able to accommodate my complex shipping details and works perfectly! The support from the developers is very prompt and helped me get the app setup and running extremely quickly.

JS Rates is a game-changer for Shopify stores! Unlike most shipping apps, it offers unmatched flexibility, allowing for advanced, customizable shipping rates. With features like multi-location shipping and solutions for complex Their customer support, led by Behailu, is outstanding—patient, hands-on, and dedicated to ensuring everything works seamlessly. Highly recommended for any Shopify store needing a robust and reliable shipping solution!

JsRates allows for building the most advanced and customizable shipping rates of any app. We were able to create precise rates shipping from multiple locations while handling complex inventory issues. I am blown away by the capability of this app. The customer support is also top notch. They are extremely quick to respond and were very helpful with making changes.

We've been searching for a Shopify app to handle our unique shipping fee calculations, and after trying several others, we finally found JS Rates. Unlike typical apps that only calculate based on postcode, tags, or basic product fields, JS Rates offers far more flexibility. Initially, we weren't sure if the app could accommodate our specific requirements, so we reached out to support. Behailu immediately got in touch, and he was incredible! Patient, knowledgeable, and very hands-on, he helped us set up everything exactly as we needed. It’s rare to find such dedicated support. With JS Rates, we can create highly customized rules that work for even our most complex shipping needs. The app is intuitive, and thanks to Behailu’s help, you don’t need to be a coding expert to get it to work. Whether you need a simple setup or something much more intricate, JS Rates can handle it. If you know what you want, Behailu will make it happen for you. Highly recommend this app to any Shopify store!

Highly recommend for custom shipping price calculations. I needed extra shipping cost variables added for shipping of custom length products by the millimetre (mm) and also additional costs for shipping to different States and Territories within Australia, plus the solution would work well for worldwide shipping too. I received excellent support and setup of the app to calculate custom postage rates. Very fast responses from the developer. Very happy and very pleased customer. Thank you.