I had very bad experience with Mrs. Ilana Davis, the developer of Ilana's JSON‑LD for SEO (TM). I was impressed by wide range of features of her app, and I decided to give a try, ordering a free trial, expecting results during free trial. There elapsed 11 days, and there was not traffic, no sales, anything and also, I got a huge charge for the US $399. I was trying to contact the developer during four days without success. After four days, she replied to tell me that I should enable the app. I didn't know because with another SEO app, as soon as it is installed, it is already active enabled. The developer assured me that I would see results within first weeks in traffic and sales, but it might take up 34+days, and I should give a try. Four weeks elapsed and there no traffic, nor sales. The I hired external three SEO companies to monitor my website, and I discovered zero traffic, zero sales, Rich result only for Coach Legacy fragrance, broken links, snippets errors, JS errors, etc. I contacted the developer for the refund, because I was not happy with her app. Mrs. Davis refused to give me the refund, and told me because I enabled the app, and I used it for 26 days, there should be not refund. It was my problem. On other side Shopify adviser suggested me to uninstall the app to claim my refund what I did. Mrs. Davis refused to make refund, and didn't deliver all these app's features, outlined here but only Rich results of few products, but I didn't order only Rich results reports but the wide range of app's features that were not delivered:
Optimize your SEO traffic by highlighting your reviews, prices, & business details in search results
Safely & effectively earn qualified traffic to boost conversions. Instantly connect the structured data fields needed for Google Rich Results, Rich Snippets & Merchant Center (Google Shopping, Ads, YouTube Shopping). Swap out & edit the theme & your Schema dot org based structured data auto-updates. After installing you’ll get a data audit, ongoing monitoring of your results, unlimited app support, & the Shopify SEO: Simplified video training course. Not sure? Ask for a structured data audit.
Qualify for Rich Results & earn more quality traffic in Google, Bing & Pinterest
Connect all the Schema fields needed for Google Merchant Center with/out a feed
Show product reviews in search results with any of the review apps supported
Customizable for preorders, product condition, subscriptions, min qty, and more
Products, reviews, blogs, breadcrumbs, pages, homepage, recipes & video data
I am so disappointed, how the developer proceeded scamming me, yes, Mrs. Davis, you don't deliver what you advertise. We merchants, know that as soon we install any app, they are already active but in the case of your app, it was different. It was a free trial, but it is funny that I never could use or test your app during free trial because it was inactive and you didn't care about your customer to contact and communicate that your app works different, I should enable the app. After you suggested me to enable it to give a try, and assured me that slowly I would see sales, traffic from first weeks but especially significant change after 34- days, and nothing happened., and you blamed me that I don't do marketing, and you don't guarantee anything. Really? For what so your customers are paying? You were dishonest and unprofessional, you deceived my trust and my expectations to receive a quality service, and it is not just is this. Because I was complaining, you blocked me to prevent me reinstalling your app because you charged me. Also, what you posted on your app website is very offensive to many people. It is disrespectful and offensive because your good service depends on people who support your point of view, and who doesn't support, you don't want their money.
Your wrote at your website your statement:
I value diverse points of view, and I expect the same from you. If you’re a business that supports women, BIPOC, Trans and/or Gender Non-Conforming, persons with disabilities, and values diverse points of view, we’ll work very well together.
If you cannot accept this, I cannot accept your money.
So, also, because I don't support discrimination and division, and I love all people nonmatter what gender they are but strongly believe that God created in his image female and male that there are only two genders female and male, I don't support your point of view, PLEASE REFUND MY MONEY. Because of your bad business practices and your point of view, I am not supporting your business.