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Customer reviews: Jewelry Solutions

Reviews (20)

Overall rating
3.5

What Merchants Think

Overall, the feedback on "Jewelry Solutions" is mixed. Several merchants appreciate the app’s user-friendly interface and seamless integration capabilities. However, a significant number of users are frustrated with the lack of support and functionality issues, which have negatively impacted their businesses.

Key Strengths

  • Easy integration with existing websites
  • User-friendly and customizable back end
  • Efficient product listing and management
  • Helpful features like product filters, video integration, and 360-view for products
  • Quick installation and setup

Common Concerns

  • Frequent support inaccessibility and unresponsiveness
  • Technical issues leading to app downtime
  • Lack of communication from the support team
  • Impact of technical issues on business operations

Final Thoughts

"Jewelry Solutions" showcases potential with its strong feature set and ease of use—merchants, who experienced the app working smoothly, found it invaluable. Nonetheless, substantial customer dissatisfaction due to technical issues and poor support suggests that the app might be unreliable for some. Prospective users should consider both its advantages and potential risks before integrating it into their business operations.

Adamas International

May 09, 2024  on Shopify

good

heartofgoldusa

Jan 04, 2022  on Shopify

Jewelry solutions makes integrating products from other vendors a breeze while making my mom and pop site feel like it can compete with the big guys. Back end use is also easy and customizable .. thank you for being a great support tool.

Mical Jewelry

Jun 16, 2021  on Shopify

just started using this app and so far it has checked off all of my requirements. Glad I found something that can help me launch.

Thailand Gem

Nov 01, 2020  on Shopify

This app is great, easy to use and friendly. The product filter, video and 360 view are the essential feathers that every jewelry website must have. They are very helpful. I’m satisfied with the customer service.

Japan Auction House

Jun 30, 2020  on Shopify

This app is great! They are super helpful and will listen to your every need with care. I required a lot of customizations for my website and they were done with ease and in a timely manner. I’m extremely satisfied with the customer service and quality of this app and recommend it to anyone who is looking to sell jewelry in Shopify.

Athra

Apr 10, 2020  on Shopify

This app is very helpful for our business! It easily synced with our website. Installation is also quick and straightforward.

Sweet Bling

Nov 18, 2019  on Shopify

I love this app! It was SUPER easy to install and integrate with my website. As a retailer, I was able to connect with a wholesaler I use. Instead of uploading the products one by one, I clicked on a list of products I wanted to add and they were in my list of products. I then specified the collections I wanted them to go in and voila! They are now on my website. The support team was awesome. I had the app integrated in less than 10 minutes.

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