Taranker.Com Logo
Jewelry Solutions logo

Customer reviews: Jewelry Solutions

Reviews (20)

Overall rating
3.3

What Merchants Think

Overall, the feedback on "Jewelry Solutions" is mixed. Several merchants appreciate the app’s user-friendly interface and seamless integration capabilities. However, a significant number of users are frustrated with the lack of support and functionality issues, which have negatively impacted their businesses.

Key Strengths

  • Easy integration with existing websites
  • User-friendly and customizable back end
  • Efficient product listing and management
  • Helpful features like product filters, video integration, and 360-view for products
  • Quick installation and setup

Common Concerns

  • Frequent support inaccessibility and unresponsiveness
  • Technical issues leading to app downtime
  • Lack of communication from the support team
  • Impact of technical issues on business operations

Final Thoughts

"Jewelry Solutions" showcases potential with its strong feature set and ease of use—merchants, who experienced the app working smoothly, found it invaluable. Nonetheless, substantial customer dissatisfaction due to technical issues and poor support suggests that the app might be unreliable for some. Prospective users should consider both its advantages and potential risks before integrating it into their business operations.

Adamas International

Apr 05, 2024  on Shopify

Unfortunately I have to change my previous review. I was really happy that I found this app and that the support was helping with all of the small errors. For some reason the guys from the support team just disappeared and I can't get to them for over two weeks now and because of that I'm loosing money because I can't lunch my website. This is my last effort to get in contact with you and to get your attention.

CX Jewellers

Jul 11, 2023  on Shopify

App suddenly stopped working. No support to help. I'm not the only one with this experience. Don't pay for this

ECOMARK Diamonds

Feb 03, 2023  on Shopify

Same as previous reviews... We use this app to list part of our stock in our online store. As of today, the app has gone offline, all efforts to reach support failed and we're left in the dark AND MY SHOP OFFLINE. None of our products can be purchased even though only 10% of our products are using Jewelry Solutions. We are losing customers and revenue because of this and would not recommend this to anyone. A significant amount of work went into listing with this App, so deleting it and starting over is another big loss.

Diagem Diamonds

Oct 08, 2022  on Shopify

I use this app to list all my stock in my online store the app has gone offline and all efforts to reach support failed they have simply abundant this app and left the customers in the dark and my shop offline. I have lost many customers because of this and would not recommend this to anyone.

heartofgoldusa

Jan 04, 2022  on Shopify

Jewelry solutions makes integrating products from other vendors a breeze while making my mom and pop site feel like it can compete with the big guys. Back end use is also easy and customizable .. thank you for being a great support tool.

Bennett Jewelry Co.

Aug 30, 2021  on Shopify

I am writing this review in hoping to get in contact with this company. I have email multiple times and get meet with a response saying my question is being review. But no actual response. Then when i try again the email gets kicked back to me. I would love to use this product but I am unable to use the company I want to use through them. Can you please contact me so i can know if your product will work with what i need. [email protected]

Mical Jewelry

Jun 16, 2021  on Shopify

just started using this app and so far it has checked off all of my requirements. Glad I found something that can help me launch.

Thailand Gem

Nov 01, 2020  on Shopify

This app is great, easy to use and friendly. The product filter, video and 360 view are the essential feathers that every jewelry website must have. They are very helpful. I’m satisfied with the customer service.

Japan Auction House

Jun 30, 2020  on Shopify

This app is great! They are super helpful and will listen to your every need with care. I required a lot of customizations for my website and they were done with ease and in a timely manner. I’m extremely satisfied with the customer service and quality of this app and recommend it to anyone who is looking to sell jewelry in Shopify.

Athra

Apr 10, 2020  on Shopify

This app is very helpful for our business! It easily synced with our website. Installation is also quick and straightforward.

Sweet Bling

Nov 18, 2019  on Shopify

I love this app! It was SUPER easy to install and integrate with my website. As a retailer, I was able to connect with a wholesaler I use. Instead of uploading the products one by one, I clicked on a list of products I wanted to add and they were in my list of products. I then specified the collections I wanted them to go in and voila! They are now on my website. The support team was awesome. I had the app integrated in less than 10 minutes.

Scroll to Top