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Customer reviews: Invoicify ‑ Automatic Invoices

Develop by Invoicify.me

Reviews (82)

Overall rating
4.6

What Merchants Think

Merchants generally have a positive view of "Invoicify ‑ Automatic Invoices", appreciating its control and flexibility features as well as the responsive support team. Many users highlight the app's ability to automate specific invoicing tasks, providing a tailored and efficient invoicing experience.

Key Strengths

  • Control over how and when invoices are sent.
  • Flexibility to provide invoices automatically or only on relevant sales.
  • Quick and responsive customer support.
  • Customizable, allowing for tailored changes as per user requirements.
  • Easy and quick to use.

Common Concerns

  • Instances of platform downtime leading to operational disruption.
  • Lack of communication during technical issues.

Final Thoughts

Overall, "Invoicify ‑ Automatic Invoices" is well-received for its flexibility, ease of use, and excellent customer support. However, concerns about platform reliability and communication during outages highlight areas for improvement. Despite these issues, it remains a valuable tool for many businesses seeking effective invoicing solutions.

Lumilia Skin Co.

Aug 16, 2023  on Shopify

Dear Invoicify.me Support Team, I hope this message finds you well. I am writing to express my deep concern and frustration regarding the current unavailability of the Invoicify.me platform. As a long-standing user of your service, I rely heavily on it for seamless automated invoicing for my business operations. However, I have been unable to access the Invoicify.me application and website since this morning, leading to significant disruptions in my workflow. What is particularly troubling is the complete lack of communication and responsiveness from the Invoicify.me support team. Despite my attempts to reach out via email, I have not received any acknowledgment or assistance. This level of service is disappointing and not in line with the standards I expect from a service provider. This disruption has not only affected my ability to generate and send invoices on time but has also created a breakdown in communication with my clients. I am concerned that this situation might reflect poorly on my business, as my clients rely on timely and accurate invoicing. I kindly request that you prioritize the resolution of this issue and provide me with a clear timeline for when the Invoicify.me platform will be fully operational again. Additionally, I would appreciate an explanation for the cause of this disruption and the measures being taken to prevent similar incidents in the future. I want to emphasize the urgency of this matter and the impact it is having on my business operations. I trust that you will treat this issue with the seriousness it deserves and take immediate action to rectify it.

Easy Sleep (Pty) Ltd

Aug 16, 2023  on Shopify

Your platform is down, and I'm left hanging with disrupted operations. What's going on? Your lack of communication is beyond frustrating.

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