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Customer reviews: Synkro: Inventory Sync

Develop by Tech vom Fass

Reviews (93)

Overall rating
5

What Merchants Think

Merchants generally have a highly positive view of "Synkro: Inventory Sync". The app is praised for its seamless functionality, ability to synchronize inventory across multiple Shopify stores efficiently, and exceptional customer support. Users have highlighted its ease of use and significant impact on reducing manual work, making it an indispensable tool for businesses operating several stores.

Key Strengths

  • Seamless synchronization of inventory across multiple stores.
  • Excellent customer support, frequently highlighting Eric’s assistance.
  • Easy setup and configuration, saving time and resources.
  • Comprehensive features including syncing product fields like price, images, and tags.
  • Flexibility for advanced customization based on user needs.
  • Automated updates and real-time inventory accuracy.
  • Effective onboarding and training with personalized support.

Common Concerns

  • The user interface takes some time to get accustomed to.
  • Setup can be time-consuming for some users.
  • Awaiting an updated interface that promises easier usability.

Final Thoughts

"Synkro: Inventory Sync" receives overwhelmingly positive feedback from its users. It is especially lauded for its ability to effortlessly manage and update inventory across various stores, significantly simplifying complex processes. The dedicated support team is frequently praised for their professionalism and responsiveness, making the app a reliable choice for Shopify store owners. Users are optimistic about upcoming enhancements, particularly in terms of interface improvements.

Ethos Merch

Aug 21, 2024  on Shopify

Brilliant app and customer service. So happy with everything I've received so far and how willing the team is to work with us.

Select Steals

Aug 15, 2024  on Shopify

This app does way more than it should. 1. White glove setup and training. 2. Customized for your specific case. 3. The developer actually listens. 4. Install now to lock this cheaper rates. -Setup- Eric asked me what I was looking to achieve and we discussed what we wanted to sync and which way. Once I understood he literally copied all the product over and setup the sync settings. I didn't have to setup anything beyond creating an account! -Different Need for Different Users- While talking to Eric I saw him look over at another screen and realized that he had a huge amount of options he could customize on his end. He said his main concern was to keep it as safe as possible so a customer couldn't accidently make a major mistake with some of the more powerful options under the hood. It makes sense. I would rather the people who built it set it up. Especially with the excellent customer support I have received. -Listens to Feedback. Built for store owners- In speaking with Eric I realized he is one of those rare people who put customers first. He understand why businesses need to use his app and has shaped his apps around the end user. His whole app has been shaped by customer feedback and he's about to overhaul the front end of the app. He has been spending most of his time solving the problems we face and has a great product. He's working on making a better user experience for new and existing users. -This app is worth way more than you pay- I can only guess but I would charge more for this. He said something about keeping existing customers going with all the bells and whisles and maybe making different versions for the new customers. I am glad I installed before this app gets too popular. Install it now. This app is likely going in for a huge overhaul and you want to lock in the price while you can so you can get every feature. Even if you are late the the party the app always overdelivers but right now the price is a steal.

Bella Luna Online

Jul 23, 2024  on Shopify

This app has been crucial to our success with multiple Shopify branded stores. We have developed a solid relationship with Eric, and he is always there for any help to answer questions. We weren't sure how to set up the application at first, but Eric has been amazing in helping to explain how everything works. He keeps us up to date with new features and truly values a customer! The application successfully clones products in a matter of seconds.

Paola Tienforti - Romania

Jul 17, 2024  on Shopify

The perfect app to sync products between 2 Shopify Stores. Also the support is 10/10. I highly recommend.

Regent Bond Inc

Jul 15, 2024  on Shopify

Haven't used the app much. But that's because we don't have to. Synkro keeps our inventory accurate across all of our Shopify stores in real time 24/7. We just set it and forget it. Updating inventory via a csv file is supported. Which is very helpful for us since we use QuickBooks Desktop. The app can also clone products and keep other info in sync. We have yet to use that feature but we are confident it will work flawlessly. And finally, customer support is amazing.

WE IN STYLE

Jul 10, 2024  on Shopify

Great app, perfectly matching our synchronization needs. Advanced customization of data to be synchronized, real-time capabilities... good quality/functionality/price ratio. And above all, thanks to Eric for his responsiveness and support!

Canada's Wonderland Shop

Jul 03, 2024  on Shopify

Synkro has been an extremely helpful tool for keeping track of our inventory in multiple stores. Eric got us set up really quickly when a previous service we were using stopped working and patiently answered all of our questions during setup. Synkro ended up being a much more efficient tool and we can feel confident about the inventory updating correctly.

Hero Care Packages

Jun 30, 2024  on Shopify

This app is incredible. We spent hours entering orders, invoice and clients and updating products in between different Shopify stores and this app eliminates all of that work.

Tampa Bay Gifting Co.

Jun 30, 2024  on Shopify

I use a drop shipment for some of my gifts on my website and this app is great! It allows for automatic updates from the drop shipper. Very helpful and I would highly recommend.

Secret of Medusa US (NEW)

Apr 25, 2024  on Shopify

Our inventory is syncing perfectly between our stores and tech support for Synkro could not be any better. Thank you!

Panhandle Palm & Rock

Apr 02, 2024  on Shopify

This app does exactly what we need it to do and so much more. This app gives you the flexibility of customizing exactly what you want to sync, whether that be inventory via barcodes (and nothing more) or the ability to drill down and sync very specific product data. It is a wonderful app for folks who have both a retail site and a wholesale site. It allows you to work a two way inventory sync, but have different information on the product pages, relevant to your customer type. Eric has by far the best customer service I have experienced in quite a long time. He has been patient with us in clarifying the best ways our business could use this app. The one on one service is quite extraordinary. We will be lifelong users of this application and we couldn't recommend it more highly. Our sincere hope is that this development company will expand their suite of apps so we can use them for all of our application needs. We would use them for everything if we could, the app functionality, interface and customer service is that outstanding.

Vault X UK

Mar 25, 2024  on Shopify

I never write reviews, but Synkro was a total game changer for us. As the owner of multiple region-specific D2C and B2B stores, Synkro has saved us a LOT of time by keeping both our products and collections in sync across the board. We've also had some very specific requests and challenges for the team, who have always been extremely helpful (and super quick) and always work with us to find a solution. I would recommend Synkro to anybody.

mazi + zo

Jan 31, 2024  on Shopify

Synkro solved my challenge of synching inventory across multiple stores and saved me $ by eliminating the need for another app I was using. When I raised a few very specific questions, Eric replied quickly with thoughtful suggestions. 100% recommend!

Semences du Portage

Jan 10, 2024  on Shopify

I'm so happy that Synkro has a solution for my inventory. I wanted to offer my customers the option of collecting their orders at an event I will be participating in. Now, I can offer this option because I can propose my inventory to any point of sale where the customer will collect their order. This is a plus for my customers and a huge advantage for me. I don't have to move inventory to each spot; it just goes automatically. Today, I needed information and support, and my problem was resolved within an hour! Yé!! I'm so glad they were available and so helpful! I highly recommend them! - Je suis tellement heureuse que Synkro ait une solution pour cueillette de commande à mes évènements. Je voulais offrir à mes clients la possibilité de récupérer leur commande lors d'un événement auquel je vais participer. Maintenant, je peux offrir cette option car je peux proposer mon inventaire à n'importe quel point de vente où le client récupérera sa commande. C'est un avantage pour mes clients et un énorme avantage pour moi. Je n'ai pas à déplacer l'inventaire à chaque endroit créé ; ça se fait automatiquement. Aujourd'hui, j'avais besoin d'informations et de soutien technique, et mon problème a été résolu en une heure ! Ouf ! Je suis tellement contente car ils étaient disponibles et super serviables ! Je les recommande fortement ! Catherine

Sk8erboy®

Jan 10, 2024  on Shopify

Overall the functions are perfect and I recommend the free 30-minute introductory meeting to get a first overview and support by the first steps. Haven´t had such professional, quick, and friendly support for a long time. The way of dealing with customers and their challenges is more than outstanding above all even compared with all the other support we got over the last few years from other suppliers. This makes "working with Syncho" already a personal success for our team.

AGH Shop

Dec 23, 2023  on Shopify

It has been a year-long journey searching for the perfect multi-store app, and we think we've finally found it! Far easier and far more intuitive than anything else we've tried, and the customer service has been incredible. Early on, we flagged an issue we were having with certain types of orders syncing, and Eric responded within 12 hours and had the solution created within a couple of days.

Case Monkey

Nov 24, 2023  on Shopify

A really useful app that helps me manage my inventory between different markets, has lots of other really good capabilities. Support has been nothing short of AMAZING!

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