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Customer reviews: Synkro: Inventory Sync

Develop by Tech vom Fass

Reviews (87)

Overall rating
5

What Merchants Think

Merchants generally have a highly positive view of "Synkro: Inventory Sync". The app is praised for its seamless functionality, ability to synchronize inventory across multiple Shopify stores efficiently, and exceptional customer support. Users have highlighted its ease of use and significant impact on reducing manual work, making it an indispensable tool for businesses operating several stores.

Key Strengths

  • Seamless synchronization of inventory across multiple stores.
  • Excellent customer support, frequently highlighting Eric’s assistance.
  • Easy setup and configuration, saving time and resources.
  • Comprehensive features including syncing product fields like price, images, and tags.
  • Flexibility for advanced customization based on user needs.
  • Automated updates and real-time inventory accuracy.
  • Effective onboarding and training with personalized support.

Common Concerns

  • The user interface takes some time to get accustomed to.
  • Setup can be time-consuming for some users.
  • Awaiting an updated interface that promises easier usability.

Final Thoughts

"Synkro: Inventory Sync" receives overwhelmingly positive feedback from its users. It is especially lauded for its ability to effortlessly manage and update inventory across various stores, significantly simplifying complex processes. The dedicated support team is frequently praised for their professionalism and responsiveness, making the app a reliable choice for Shopify store owners. Users are optimistic about upcoming enhancements, particularly in terms of interface improvements.

Canada's Wonderland Shop

Jul 03, 2024  on Shopify

Synkro has been an extremely helpful tool for keeping track of our inventory in multiple stores. Eric got us set up really quickly when a previous service we were using stopped working and patiently answered all of our questions during setup. Synkro ended up being a much more efficient tool and we can feel confident about the inventory updating correctly.

Hero Care Packages

Jun 30, 2024  on Shopify

This app is incredible. We spent hours entering orders, invoice and clients and updating products in between different Shopify stores and this app eliminates all of that work.

Tampa Bay Gifting Co.

Jun 30, 2024  on Shopify

I use a drop shipment for some of my gifts on my website and this app is great! It allows for automatic updates from the drop shipper. Very helpful and I would highly recommend.

Secret of Medusa US (NEW)

Apr 25, 2024  on Shopify

Our inventory is syncing perfectly between our stores and tech support for Synkro could not be any better. Thank you!

Panhandle Palm & Rock

Apr 02, 2024  on Shopify

This app does exactly what we need it to do and so much more. This app gives you the flexibility of customizing exactly what you want to sync, whether that be inventory via barcodes (and nothing more) or the ability to drill down and sync very specific product data. It is a wonderful app for folks who have both a retail site and a wholesale site. It allows you to work a two way inventory sync, but have different information on the product pages, relevant to your customer type. Eric has by far the best customer service I have experienced in quite a long time. He has been patient with us in clarifying the best ways our business could use this app. The one on one service is quite extraordinary. We will be lifelong users of this application and we couldn't recommend it more highly. Our sincere hope is that this development company will expand their suite of apps so we can use them for all of our application needs. We would use them for everything if we could, the app functionality, interface and customer service is that outstanding.

Vault X UK

Mar 25, 2024  on Shopify

I never write reviews, but Synkro was a total game changer for us. As the owner of multiple region-specific D2C and B2B stores, Synkro has saved us a LOT of time by keeping both our products and collections in sync across the board. We've also had some very specific requests and challenges for the team, who have always been extremely helpful (and super quick) and always work with us to find a solution. I would recommend Synkro to anybody.

mazi + zo

Jan 31, 2024  on Shopify

Synkro solved my challenge of synching inventory across multiple stores and saved me $ by eliminating the need for another app I was using. When I raised a few very specific questions, Eric replied quickly with thoughtful suggestions. 100% recommend!

Semences du Portage

Jan 10, 2024  on Shopify

I'm so happy that Synkro has a solution for my inventory. I wanted to offer my customers the option of collecting their orders at an event I will be participating in. Now, I can offer this option because I can propose my inventory to any point of sale where the customer will collect their order. This is a plus for my customers and a huge advantage for me. I don't have to move inventory to each spot; it just goes automatically. Today, I needed information and support, and my problem was resolved within an hour! Yé!! I'm so glad they were available and so helpful! I highly recommend them! - Je suis tellement heureuse que Synkro ait une solution pour cueillette de commande à mes évènements. Je voulais offrir à mes clients la possibilité de récupérer leur commande lors d'un événement auquel je vais participer. Maintenant, je peux offrir cette option car je peux proposer mon inventaire à n'importe quel point de vente où le client récupérera sa commande. C'est un avantage pour mes clients et un énorme avantage pour moi. Je n'ai pas à déplacer l'inventaire à chaque endroit créé ; ça se fait automatiquement. Aujourd'hui, j'avais besoin d'informations et de soutien technique, et mon problème a été résolu en une heure ! Ouf ! Je suis tellement contente car ils étaient disponibles et super serviables ! Je les recommande fortement ! Catherine

Sk8erboy®

Jan 10, 2024  on Shopify

Overall the functions are perfect and I recommend the free 30-minute introductory meeting to get a first overview and support by the first steps. Haven´t had such professional, quick, and friendly support for a long time. The way of dealing with customers and their challenges is more than outstanding above all even compared with all the other support we got over the last few years from other suppliers. This makes "working with Syncho" already a personal success for our team.

AGH Shop

Dec 23, 2023  on Shopify

It has been a year-long journey searching for the perfect multi-store app, and we think we've finally found it! Far easier and far more intuitive than anything else we've tried, and the customer service has been incredible. Early on, we flagged an issue we were having with certain types of orders syncing, and Eric responded within 12 hours and had the solution created within a couple of days.

Case Monkey

Nov 24, 2023  on Shopify

A really useful app that helps me manage my inventory between different markets, has lots of other really good capabilities. Support has been nothing short of AMAZING!

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