Reviews: Intuitive Shipping

Customer reviews: Intuitive Shipping

Reviews (515)

Overall rating

4.9

5

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What Merchants Think

Merchants generally hold "Intuitive Shipping" in high regard, praising its capability to handle complex shipping scenarios and fill the gaps left by Shopify's native shipping features. The app is frequently noted for its flexibility and reliability, with many users emphasizing the exceptional customer service and quick responsiveness of the support team.

Key Strengths

Handles complex shipping scenarios effectively
Flexible and highly customizable features
Exceptional customer support with quick response times
Seamless integration with existing systems (e.g., Shopify, ShipStation)
Comprehensive support documentation and personalized assistance
User-friendly interface for managing shipping settings

Common Concerns

Complex setup process requiring time and effort
Learning curve associated with using the app fully
Expensive pricing structure perceived as predatory by some users
Lack of certain features such as ZIP code brackets for initial setup

Final Thoughts

Intuitive Shipping is widely regarded as an invaluable tool for merchants dealing with complex shipping requirements. Its robust features and excellent customer support make it a standout choice for Shopify users. While some concerns have been raised about pricing and ease of setup, the overall reception highlights its reliability and effectiveness in enhancing shipping operations.

Rosa Food Products

Jan 30, 2024 on Shopify

This works great for me. I'm able to enter all my box dimensions and product dimensions. It then chooses the best box and packs the products accordingly. You can set the maximum weight allowed per box as well. Customer support is quick. I also offer free local ship for certain zip codes. It handles that. It was returning rates higher than what I was paying. I was able to adjust that by a percentage to pass the discount on. I don't think there's any other app that works this well and easy.

KWI Clutching

Jan 11, 2024 on Shopify

Working with Intuitive Shipping has been a fantastic experience. We took advantage of their setup service and were impressed by their exceptional customer service - some of the best I've encountered among Shopify apps. A huge thank you to the team; your service was precisely what we needed!

Ethos

Jan 02, 2024 on Shopify

These guys are great. So much more versatile than the native Shopify settings and amazing customer support. Wanted to give Chelsey a bit 5 stars as well - handled my questions perfectly and knew exactly how to get the right support for our shipping needs. Will be using this app for a long time, not only for it's function but for the amazing customer support too. Great job.