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Customer reviews: Intelligems: A/B Testing

Develop by Intelligems

Reviews (102)

Overall rating
4.8

What Merchants Think

Overall, merchants express high satisfaction with the "Intelligems: A/B Testing" app. They appreciate its user-friendly interface, robust testing capabilities, and seamless integration with Shopify. Most users highlight the app's effectiveness in improving key website metrics and optimizing various elements, such as pricing and themes. However, there are some concerns regarding customer support responsiveness and pricing discrepancies.

Key Strengths

  • User-friendly interface and easy setup
  • Comprehensive testing options, particularly for pricing and themes
  • Insightful dashboards and data visualization
  • Responsive and helpful customer support, especially praised individuals like Rohan, Mike, and Christos
  • Continuous feature updates and improvements
  • Reasonable pricing relative to the value provided

Common Concerns

  • Issues with downgrading plans and related billing problems
  • Perceived high cost of plans not matching initial expectations
  • Potential delays in customer support response times
  • Limited assistance in interpreting statistical test results

Final Thoughts

"Intelligems: A/B Testing" is highly regarded by merchants for its ability to provide valuable insights and improve eCommerce performance through effective A/B testing. While the app is praised for its capabilities and support team, merchants should be mindful of potential pricing frustrations and support delays. Despite these minor drawbacks, it remains a popular and recommended tool for Shopify store optimization.

4ocean

Apr 12, 2024  on Shopify

The app is awesome and the support is even better. Incredible app! Every ecommerce store should be using this.

Boona

Apr 03, 2024  on Shopify

Awesome app and fantastic customer service. Very responsive to any question I ever have. A/B testing isn't optional. Everytime I think a change is too small or too obvious to test, I'm proven wrong by the test results. Simple and intuitive design. You don't need to be an engineer to figure out how to use this. That said, one area that would be nice to see improved is how the app helps you interpret test results (e.g. assessing statistical significance). But customer service was yet again awesome in filling the gaps for us.

Woof

Mar 16, 2024  on Shopify

We looked at a lot of tools to help us with testing and are so glad we found Intelligems. The simplicity of the test setup with specific Shopify theme integration is super clean. When we don't know how to do something, the team at Intelligems is very responsive and helps us get things done on the spot. Couldn't recommend enough. Great product, reasonable price, excellent service.

Wall Art - Canvas Prints, Wall Decor & Signs | Tailored Canvases

Feb 29, 2024  on Shopify

This is by far the best app on shopify store, the support is amazing and mike is getting back to us (and our annoying questions) super fast, we also so some massive wins with split tests through the app, it doesn't slow the site and it a MUST HAVE in your tech stack, Thanks guys!

The Perfect Jean

Feb 23, 2024  on Shopify

Intelligems is an excellent platform that allows brands to seamlessly set up price tests. Their dashboard is user-friendly, making it easy to navigate and utilize their many features. If you ever need any support, their awesome team is always around to help!

SNOOZ

Jan 29, 2024  on Shopify

Was primarily interested in price testing (which so far is going great!) but delighted to learn that Intelligems will do what I used to be able to do in Google Optimize, too! Great platform and phenomenal support (thanks Hannah! ).

Kewlioo

Dec 19, 2023  on Shopify

Great app with incredible details and insights into KPI's that matter to Shopify businesses. The support team is even better - we highly recommend Intelligems!

SolaceBands

Dec 06, 2023  on Shopify

Intelligems makes a tough topic like CRO Testing simple. Most inmportantly, they have the best customer support I have experienced with ecom sass. Highly reccomend

Peachy Den

Nov 29, 2023  on Shopify

Really great app! Amazing to be able to test product prices between user groups. Great customer service and hands on strategy advice as and when you need. Would recommend this to anyone wanting to test their product prices for market fit.

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