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Customer reviews: Intelligems: A/B Testing

Develop by Intelligems

Reviews (106)

Overall rating
4.5

What Merchants Think

Overall, merchants express high satisfaction with the "Intelligems: A/B Testing" app. They appreciate its user-friendly interface, robust testing capabilities, and seamless integration with Shopify. Most users highlight the app's effectiveness in improving key website metrics and optimizing various elements, such as pricing and themes. However, there are some concerns regarding customer support responsiveness and pricing discrepancies.

Key Strengths

  • User-friendly interface and easy setup
  • Comprehensive testing options, particularly for pricing and themes
  • Insightful dashboards and data visualization
  • Responsive and helpful customer support, especially praised individuals like Rohan, Mike, and Christos
  • Continuous feature updates and improvements
  • Reasonable pricing relative to the value provided

Common Concerns

  • Issues with downgrading plans and related billing problems
  • Perceived high cost of plans not matching initial expectations
  • Potential delays in customer support response times
  • Limited assistance in interpreting statistical test results

Final Thoughts

"Intelligems: A/B Testing" is highly regarded by merchants for its ability to provide valuable insights and improve eCommerce performance through effective A/B testing. While the app is praised for its capabilities and support team, merchants should be mindful of potential pricing frustrations and support delays. Despite these minor drawbacks, it remains a popular and recommended tool for Shopify store optimization.

Caden Lane

Sep 16, 2025  on Shopify

We love working with Intelligems! There team is super helpful, and the process to set up AB tests has been very simple. It's absolutely paid for itself! Definitely recommend for brands of any size!

&Collar

Sep 16, 2025  on Shopify

Genuinely love Intelligems. We've used all the testing apps/tools - this is hands down the best. It can do content, pricing, and shipping testing. Our CX team was scared about price testing - we didn't get a single ticket about it which is the ultimate testimate to a job and product well done. Incredible team as well (shoutout Alex, Shane, and Joy)!

Carrie Atelier

Sep 14, 2025  on Shopify

We had a very disappointing experience with Intelligems. First, you are required to choose and pay for a plan upfront before even getting started. Then comes a complicated integration process that dragged on for nearly a month, with very little support provided along the way. We were told that if they couldn’t integrate Intelligems into our Shopify store, we would get our money back. Not only did they fail to make the integration work, but they didn’t even bother following through on their money-back promise. In the end, we wasted close to $1,000 on Intelligems without ever being able to properly use the platform. Extremely frustrating and unprofessional — I wouldn’t recommend it to anyone.

Desktronic.de

Sep 10, 2025  on Shopify

Had very high hopes for this app. The onboarding experience was smooth and promising, but over time things have gone downhill. App-related bugs (including ones that were previously fixed) keep reappearing, and issues remain unresolved for weeks. Communication is slow, which disrupts the testing schedule and makes it difficult to rely on the product. Even when fixes are delivered, they often break again shortly after. For the price being charged, the value simply isn’t there.

Beam

May 12, 2025  on Shopify

Intelligems has been a game-changer for our Shopify store. The platform makes it incredibly easy to run A/B tests across pricing, shipping, bundles, and more. Their team is responsive, knowledgeable, and always willing to help strategize or troubleshoot. We've already seen meaningful lifts in conversion rate and revenue thanks to the insights we've uncovered. Highly recommend to any brand serious about optimizing their ecommerce experience.

Calmara

May 09, 2025  on Shopify

I’ve never had a single app make such a significant impact on my store’s insights and optimizations. The onboarding process was exceptional, the support is fantastic, and everything runs seamlessly. Initially, I was hesitant to start testing because I was worried about potential issues given my existing volume, but it was incredibly easy to use and worked flawlessly. I highly recommend this app to every merchant. People often leave reviews when they have a negative experience and I’ve been guilty of that too, but I felt compelled to share our genuinely positive experience. Highly recommended!

Seat Cover Solutions

May 09, 2025  on Shopify

We’ve had a great experience with Intelligems. Their software is super easy to use and has made a real impact on how we approach CRO. It’s helped us make smarter, more informed decisions without overcomplicating things. Their support team is one of the best I’ve worked with - fast, helpful, and genuinely invested in our success. I highly recommend them if you’re looking to actually test what matters and move quickly.

Obvi

May 07, 2025  on Shopify

If you're not constantly worried about CRO then you're already behind. Intelligems has been incredibly helpful in improving our performance. The A/B testing capabilities have allowed us to make data-driven decisions that directly impact our bottom line. From pricing strategies to content optimization, the insights we've gained are invaluable. The platform is intuitive, and the support team is always ready to assist. For any brand serious about growth and optimization, Intelligems is a must-have tool.

Dossier Mexico

May 07, 2025  on Shopify

I really like using Intelligems because it focuses on profit-based A/B testing, not just surface metrics like clicks or conversions. It’s helps us make smarter pricing and strategy decisions by showing the real impact on profitability. If you care about optimizing your bottom line, Intelligems is a great choice.

Carve Designs

May 06, 2025  on Shopify

Very easy to get started. The Intelligems was super helpful in helping us craft our first price tests. High recommend!

HAVN

May 05, 2025  on Shopify

It's been great working with them! The team has been very helpful and solved issues or questions quick. What I especially like is that they integrate well with our headless store (NextJS). They have a fairly well documented npm package which makes it perfect for our use-case. So all in all, great experience!

Dad Grass

Apr 28, 2025  on Shopify

Intelligems has been a fantastic resource for us at Dad Grass. We have primarily used it for price testing; the insights we've gained are incredibly helpful in making informed decisions about how to price our products. And the customer service is outstanding! Thank you team!

Moto Loot

Apr 04, 2025  on Shopify

App does exactly what it's supposed to do. It's easy to setup and run tests. Have easily increased our conversion rate through content testing and profit per order through price testing. Their customer support is also pretty insane. Without asking they Mike double checked a test I started and found a major issue with it. He let me know asap and I was able to fix it before it had a big negative impact. Very impressive!

JazzUpCo

Mar 26, 2025  on Shopify

One of the best and most seamless onboarding experiences I’ve had—hands down. Devlin Hagan and Mike Perdue were incredibly helpful, walking me through the app, answering every question, and offering great recommendations. The platform itself is super powerful for A/B testing, and the support has been next-level. These guys are amazing. 10/10 recommend!

Ring Concierge

Mar 26, 2025  on Shopify

The service we have received from Intelligems is truly unmatched! I have never had another app go so far above and beyond to help us get the most out of their app. We have been able to accomplish so much more than just AB testing with Intelligems. You will get more than your money's worth from using this app and get to work with some really great people.

EBY

Mar 05, 2025  on Shopify

we absolutely have LOVED working with Intelligems. Not only is it a killer tool to help in times like these were price increases are mission critical but their team is super helpful! I could not recommend them more!

Nomad

Mar 03, 2025  on Shopify

We are headless on Shopify Hydrogen which makes all this A/B testing really tough, but Intelligems put in a ton of effort to enable headless support and help our dev team through the install and its working really well! Headless doesn't have full support of all the features, but the all the main features work great. It is seriously having an effect on our business and the teams general moral. We used to "fight" about things like should X item be $40 or $60. Now we just test it and everyone is happy. Its awesome. You need to really want to do this, and plan on doing it for at least 1 year, and dedicate time and dev to it, but if you you do, its worth it. Oh, and the team connects with us on slack (We are on a top tier so i think this is the premium support), and it's insanely helpful. They are great.

Baronfig

Feb 17, 2025  on Shopify

Absolutely incredible product and team. They've helped us so many times—truly a no-brainer to use Intelligems for AB testing. They do it all!

Enhance Active

Jan 30, 2025  on Shopify

Really an excellent app, so easy to use and capable of so many crucial tests - all easily done within the app (no need for coding or tech skills). They have really awesome dashboards - I love the depth of data they show and all the graphs. Really an A++ app - I really did a lot of research to find the best one here and also the pricing is much more reasonable than the others. The pricing is always worth it because what you learn makes you so much more in profits.

Miski Cosmetics

Jan 23, 2025  on Shopify

nothing wrong with the app, but the support has not been good at all. I had upgraded to the 1k plan since we were doing some price testing. after the price test was done i wanted to downgrade the plan, for some reason it woudnt let me downgrade even after stopping every test that was included for the 1k plan. after asking them to downgrade, they confirmed they will downgrade. after 2 months of not checking it i saw it was still not downgraded, i asked them why it was still not downgraded, they mentioned something about me not confirming it.. then i asked them again to downgrade it after checking another month IT Is still not downgraded and i simply just deleted the app. i have been paying multiple month for a plan i wasnt using. and they keep billing me the full amount, after asking for a refund they just refused...

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