Solves my problem! Helps our customers and not enabling laziness. I love the fact the app allows the ability to still reach direct out to us for those unique issues.

The best application ever, I highly recommend it, easy, fast, and smooth, helps you communicate with your customers in a magical and beautiful way

this is a really nice and useful app for my online store customer. I think it can be more convenient for my customer.

Easy to use for both us and our customers. It's doing the job on reducing messages for us to individually respond to and thus providing timely info/answers for customers.

Good app. I stuffed around trying to make a FAQ, got fed up, and then found this app. It easily helped me make a professional FAQ and helpdesk. Recommended.

Love, love, love this app! It serves great as a self-service help center to allow customers to be more independent when shopping online with a systematic way of finding answers without having us to be online with them. Please seriously consider adding the option to display the FAQ as a widget and/or page (deep linking?). I really love the widget but I still hope to link the FAQ in the footer for customers who may miss it. Also, it would be super helpful in cleaning up the mobile browsing experience because widgets tend to overwhelm phone screens, especially when they start to grow in numbers. But yes, great job on the app!