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Customer reviews: 500 Internal Server Error

Develop by Shopify

Reviews (33)

Overall rating
4.9

What Merchants Think

Overall, merchants find "RT: Instant FAQ, Help Center" to be a valuable and easy-to-use tool that enhances the professionalism of their websites. Many users appreciate its free availability and how it meets their needs without complicating their website operations. The app is praised for simplifying the process of creating a professional help desk and FAQ section.

Key Strengths

  • Easy to set up and use
  • Enhances website professionalism
  • Free availability
  • Efficiently handles FAQs without intrusive pop-ups
  • Allows for customization and quick updates

Common Concerns

  • Does not support language translation functionality present in Shopify's native tools
  • Lacks a ticket support system

Final Thoughts

Overall, "RT: Instant FAQ, Help Center" is well-received among users for its functionality, ease of use, and cost-effectiveness. While it could benefit from improved language support and ticketing features, it remains a highly recommended tool for merchants looking to streamline their customer support with minimal hassle.

Bible Class to the Nations

Dec 01, 2025  on Shopify

Great App I love it, it's easy to setup and works well. Thanks to the team.

KAZARY

Nov 09, 2025  on Shopify

Great APP

SunnestANS

Nov 08, 2025  on Shopify

Easy to set up, looks great, small watermark but not something that is very noticable. All in all very good!

BODIVA

Sep 16, 2025  on Shopify

Assez simple à comprendre et énorme gain de temps.

Kinmokusei - 金木犀 -

May 22, 2025  on Shopify

MadeForYou

Mar 12, 2025  on Shopify

Flawless. simply perfect!

Loja Assis

Oct 28, 2024  on Shopify

Muito fácil e intuitivo.Completo.

Drs4l

Aug 08, 2024  on Shopify

fireeeeee

Tienda Esoterica MX Joyeria

Jul 30, 2024  on Shopify

best app out there

Be Great Shop

Jun 13, 2024  on Shopify

I love the simplicity. Great app!

Pretty Girlie

Apr 09, 2024  on Shopify

This app is amazing. It was very easy to use and set up. My help desk makes my website look so professional. Thank you so much!

WniQuex

Mar 21, 2024  on Shopify

WONDERCRAFT LTD

Mar 09, 2024  on Shopify

We love this application! Works perfectly. Thank you.

Aromatica

Mar 07, 2024  on Shopify

riktig bra app. really good app to use for the website. recommend for real.

http://toysaround.com

Jan 25, 2024  on Shopify

I have just installed the app, which was quick and easy to do. I am so looking forward to using it. Great thanks for being free!

Boujee Chic Boutique

Dec 26, 2023  on Shopify

I love Roar Themes Apps. They are mostly Free Apps that are great & do not overload your site. This APP is perfect for answering quick and easy questions without the annoying salespeople pop ups. Its easy to use, and simple to start. You can quickly and easily change or add your FAQ's. I would recommend using this is you need a HELP center for Google Merchant, without having to answer the same questions over and over again

Koekela

Dec 20, 2023  on Shopify

This app is exactly what I've been looking for. And... it's FREE. I am already using there theme and just now discovered all the amazing apps they offer for free.

irisphotos.de

Dec 09, 2023  on Shopify

Perfeckt

Leve de Tudo

Nov 15, 2023  on Shopify

Simplesmente top, fácil, simples de instalar e configurar, fácil e prático para traduzir. Se tivesse um suporte através de Tickets seria simplesmente perfeito.

Bowsers cosmetics and clothing

Oct 31, 2023  on Shopify

it works like it states it does.

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