Sauce: Instagram, TikTok & UGC logo

Customer reviews: Sauce: Instagram, TikTok & UGC

Reviews (895)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants using "Sauce: Instagram, TikTok & UGC" is overwhelmingly positive. Many users describe the app as a game-changer for integrating user-generated content (UGC) and social media posts into their stores. Merchants appreciate the ease of use and the significant impact the app has had on increasing conversions, average order value (AOV), and overall customer engagement. The customer support team, especially Fede and James, receives high praise for their responsiveness and helpfulness.

Key Strengths

  • Effortless integration of UGC and social media content into stores.
  • Positive impact on conversion rates and average order value (AOV).
  • Easy to use and intuitive interface that allows customization to align with brand aesthetics.
  • Strong customer support team that is responsive and helpful.
  • Seamless loading speeds and integration of video commerce features.
  • Real-time analytics for performance insights and improvements.

Common Concerns

  • Difficulty selecting specific content for different widgets.
  • Issues with the autoplay function and customization options for loop clips.
  • The user interface, while aesthetically pleasing, requires workarounds for some functionalities.
  • Dependence of all widgets on the same set of uploaded media is considered restrictive.

Final Thoughts

Overall, "Sauce: Instagram, TikTok & UGC" is well-received by its users, who value its ability to seamlessly integrate social content, boost customer engagement, and increase sales performance. Despite some concerns about customization and content selection features, the app's strengths in customer support and interface usability make it a recommended choice for brands looking to leverage UGC effectively.

Yagya

Mar 27, 2024  on Shopify

I've been a loyal Sauce user for years, initially incorporating it into my workflow at a former jewellery company, and now seamlessly integrating it into Yagya. This app stands out for its user-friendly interface, making tracking all your user-generated content (UGC) a breeze. The recent addition of video commerce features has taken our results to an astonishing new level. The team behind Sauce is incredibly supportive; they ensured we were fully operational within just a day. I wholeheartedly recommend Sauce to anyone looking to elevate their business with social shopping. Special shoutout to Fede, you are so kind and helpful!

Bare Addiction

Jan 17, 2024  on Shopify

We signed up with Sauce as an easy way to show social proof on our website. After a call with Fede, we saw how much more we can do with the tool, including adding specific images to product pages, making social proof into shopping content, and also tracking media for influencer and customer posted content. The team are helpful, responsive and have helped us better our website! Couldn't recommend more!

namuk Schweiz

Dec 14, 2023  on Shopify

Thanks to the help of Fede and James we have found a good solution for our 4 stores regarding UGC. It's super cool that we can customize the design according to our needs. Tagging is easy and the app is very user-friendly. We are pleased that our feature requests have been accepted and partly implemented. We can recommend the app, also because of the good customer service.

Bling Bag

Dec 06, 2023  on Shopify

Love the app and the team Fede and James are super helpful. They are relentless till the time they solve the issue and the app works brilliantly. I have tried many other apps, but nothing can beat Sauce. Cheers team, keep up the good work. Vipin Agrawal www.blingbag.co.in

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