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Customer reviews: Sauce: Instagram, TikTok & UGC

<h3>What Merchants Think</h3> <p>The overall feedback from merchants using "Sauce: Instagram, TikTok & UGC" is overwhelmingly positive. Many users describe the app as a game-changer for integrating user-generated content (UGC) and social media posts into their stores. Merchants appreciate the ease of use and the significant impact the app has had on increasing conversions, average order value (AOV), and overall customer engagement. The customer support team, especially Fede and James, receives high praise for their responsiveness and helpfulness.</p> <h3>Key Strengths</h3> <ul> <li>Effortless integration of UGC and social media content into stores.</li> <li>Positive impact on conversion rates and average order value (AOV).</li> <li>Easy to use and intuitive interface that allows customization to align with brand aesthetics.</li> <li>Strong customer support team that is responsive and helpful.</li> <li>Seamless loading speeds and integration of video commerce features.</li> <li>Real-time analytics for performance insights and improvements.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Difficulty selecting specific content for different widgets.</li> <li>Issues with the autoplay function and customization options for loop clips.</li> <li>The user interface, while aesthetically pleasing, requires workarounds for some functionalities.</li> <li>Dependence of all widgets on the same set of uploaded media is considered restrictive.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Sauce: Instagram, TikTok & UGC" is well-received by its users, who value its ability to seamlessly integrate social content, boost customer engagement, and increase sales performance. Despite some concerns about customization and content selection features, the app's strengths in customer support and interface usability make it a recommended choice for brands looking to leverage UGC effectively.</p>

Reviews (898)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants using "Sauce: Instagram, TikTok & UGC" is overwhelmingly positive. Many users describe the app as a game-changer for integrating user-generated content (UGC) and social media posts into their stores. Merchants appreciate the ease of use and the significant impact the app has had on increasing conversions, average order value (AOV), and overall customer engagement. The customer support team, especially Fede and James, receives high praise for their responsiveness and helpfulness.

Key Strengths

  • Effortless integration of UGC and social media content into stores.
  • Positive impact on conversion rates and average order value (AOV).
  • Easy to use and intuitive interface that allows customization to align with brand aesthetics.
  • Strong customer support team that is responsive and helpful.
  • Seamless loading speeds and integration of video commerce features.
  • Real-time analytics for performance insights and improvements.

Common Concerns

  • Difficulty selecting specific content for different widgets.
  • Issues with the autoplay function and customization options for loop clips.
  • The user interface, while aesthetically pleasing, requires workarounds for some functionalities.
  • Dependence of all widgets on the same set of uploaded media is considered restrictive.

Final Thoughts

Overall, "Sauce: Instagram, TikTok & UGC" is well-received by its users, who value its ability to seamlessly integrate social content, boost customer engagement, and increase sales performance. Despite some concerns about customization and content selection features, the app's strengths in customer support and interface usability make it a recommended choice for brands looking to leverage UGC effectively.

歩いて足を育てるソックスシューズ「アティパス」

Mar 19, 2025  on Shopify

We've been using this app for a while, and it has proven to be an excellent tool for managing our social commerce efficiently. Here’s why we highly recommend it: Outstanding Customer Support: The support team is incredibly responsive and helpful. They quickly resolved our login and account reset issues, ensuring a smooth experience. Continuous Improvements: The app keeps evolving based on user feedback, making it more intuitive and easy to use. Seamless Image Tagging & Management: Adding and managing product images with tags is effortless. We experienced a reset process, and everything worked flawlessly afterward. Transparent Billing: Any billing inquiries we had were addressed clearly and fairly by the support team. Overall, this app is user-friendly, well-supported, and constantly improving. It's a reliable solution for any e-commerce business looking to enhance their social commerce strategy. Highly recommended!

Solvaderm

Mar 10, 2025  on Shopify

This app is amazing! It not only looks great on our sites but it really drives a revenue increase. The developers could not be nicer or more helpful. We have added it on 3 sites and are working on 15 more. Do not hesitate to add this to your site if you want to upgrade the appearance to look like major companies.

camixa.com

Mar 05, 2025  on Shopify

Dishonest, dodgy and unethical business practices. We had a HQ deal with Federica for US $200 / mo. For the first 3 months they charged us this, then they changed without telling us and started charging us $400/mo - they claim to have generated all these sales, when they are only appropriating sales if a customer sees an image or video on our site with the app. NOT worth it, extremely expensive and dishonest ways of doing business.

CAMIXA

Feb 23, 2025  on Shopify

Extremely Expensive - Customer Gouging We negotiated directly with HQ for a $200/mo plan, ended up getting charged close to US $400/mo. Not worth it and very expensive. The app claims credit (they charge you extra commission) every time a customer might happen to see an image or video and then purchase. They claim they generated the revenue / bring in additional sales - I call this attribution theft! Try instafeed for $6/mo instead.

Sorellas The Brand Barcelona S.L

Jan 12, 2025  on Shopify

The impact on our basket size has been phenomenal! The app is super easy to use and makes tracking UGC and integrating our video content on the site effortless. The support team is exceptional (special mention for Fede), always responsive and helpful. Highly recommend!

Kate Hewko

Jan 09, 2025  on Shopify

Using the Sauce app has been a game-changer for our business, one of the features we most enjoy using is capturing and leveraging UGC. The ability to pull in authentic customer videos and posts has not only enriched our content but also boosted onsite engagement and trust. We’ve seen a clear uplift in AOV, thanks to the power of shopping the look, social proof and shoppable media. The team at Sauce has been incredibly supportive- always responsive, proactive, and genuinely invested in our success. Their expertise and willingness to help have made the entire experience smooth and rewarding. Highly recommend for any brand looking to maximize the impact of UGC and drive their CRO!

Butler Loftet

Dec 11, 2024  on Shopify

We're so happy with Sauce! This app is a total game-changer. It's by far the best solution we've tried for integrating videos and social media into our store without affecting the speed. The boost we've seen in our average basket size has been amazing, way beyond what we expected. The Sauce team is fantastic to work with. They're super helpful, and full of great tips to help us optimise our performance. If you’re looking for an easy way to bring UGC and social content onto your site - this is it. Can’t recommend Sauce enough!

YUJ Paris

Nov 21, 2024  on Shopify

Love the app! We've been using it for 5 years, and it just keeps getting better. The new features, like video commerce for product pages, have been a total game-changer for us. Huge thanks to the Sauce team, keep up the amazing work!

Cozy For The Culture

Nov 18, 2024  on Shopify

I really want to like this app but there are so many things wrong with it. 1. I cannot choose the video I want for my hero video. 2. Hero products video doesn't work. 3. I cant choose thumbnail for loop clips. 4. when I select auto play for loop clips, only 1 video plays on auto, some do too but all of them dont and most of them dont autoplay 100% of the time. 5. I cant choose the order of the stories. 6. none of the customizations really work for loop clips, let alone the other features. 7. the user interface is soooo bad, its pretty but simple things on the UX require work arounds just to make the website functional. 8. and the BIGGEST one of all, which I think is deceptive is that the media you upload goes to all the widgets - meaning what you use for stories, get played as the hero, the product gallery - you cannot specifically select content for specific widgets. thats ridiculous! Things will appear to work on sauce dashboard but on the actual site, it will not work. really unfortunate, how you guys can fix asap.

Allprintheads

Nov 18, 2024  on Shopify

This app is amazing! It makes our site lively and interactive. I love all of its features, especially our Instagram feed. I highly recommend this app to anyone with a Shopify store.

Monkey Business USA

Nov 02, 2024  on Shopify

This is an application that has many great options. I have never received such a helpful and supportive service from the staff and the hardware development people. Thanks a lot for that Fede ! super appreciated

SuperFoodLx

Oct 07, 2024  on Shopify

Great app and really really happy with how it has upgraded the look of the store. Also lovely team which help with all queries!

SAEGE CO

Sep 27, 2024  on Shopify

Incredible brand & app, couldn't recommend it enough for taking your brand, website & user experience to the next level! Highly recommend!

Kyles Collection

Sep 11, 2024  on Shopify

An amazing platform which has made it easy for us to tag user generated content with our products leading to a substantial increase in sales. Love it!

Siella

Sep 08, 2024  on Shopify

Having UGC content featured on our product pages has increased our conversion rate and AOV. Love that we can show our styles in an organic way, that's different from our Ecomm photography. Would definitely recommend this app!

Mockberg

Sep 05, 2024  on Shopify

We’ve been using this app for a while, and it has truly transformed our website. By displaying user-generated content and social media posts, we’ve seen a significant boost in conversions and customer engagement. The interface is intuitive and easy to use, making managing UGC a breeze. The seamless integration with fast loading times is a big plus, and the customization options let us perfectly match the design to our brand. The customer service team is incredibly responsive and always helpful with personalized support. Highly recommend this app to anyone looking to enhance their online store!

Naked Swimwear

Aug 29, 2024  on Shopify

Sauce has been a valuable addition to our marketing strategy. The app's user-friendly interface makes it easy to showcase social proof, enhancing customer trust in our products. The real-time analytics offer clear insights into our performance, allowing us to fine-tune our approach effectively. Plus, Fede and her customer support team have been responsive and attentive. Overall, it's an excellent tool for optimizing our marketing efforts. Highly recommend!

Kholo

Aug 27, 2024  on Shopify

I haven't found an app which does what Sauce does with slick design comprehension and with so many features. All the hard work put into Insta content EASILY slides into my website for a continuation on ROI. THANK YOU! Fede also offers great customer service, if you aren't getting the most of it, reach out and her team will guide you thru. Highly recommended.

Stylest

Aug 20, 2024  on Shopify

We LOVE Sauce!! Guy, Fede, and the whole team were incredibly helpful with integrating their brilliant app into our site and we've seen major conversions since setting all of the features live. We can't recommend Sauce enough! Just try it!

Leapfrog Remedies

Jun 26, 2024  on Shopify

We've been really happy with our Sauce experience. We were initially debating between Sauce and a competitor brand, and we're not regretting our decision! Fede is super responsive with any updates or issues and James has been so helpful and knowledgeable in implementing it all. We love the look of the Sauce videos on the website and the back end is very clever - and simple to use!

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