Sauce: Instagram, TikTok & UGC logo

Customer reviews: Sauce: Instagram, TikTok & UGC

Reviews (895)

Overall rating
4.6

What Merchants Think

The overall feedback from merchants using "Sauce: Instagram, TikTok & UGC" is overwhelmingly positive. Many users describe the app as a game-changer for integrating user-generated content (UGC) and social media posts into their stores. Merchants appreciate the ease of use and the significant impact the app has had on increasing conversions, average order value (AOV), and overall customer engagement. The customer support team, especially Fede and James, receives high praise for their responsiveness and helpfulness.

Key Strengths

  • Effortless integration of UGC and social media content into stores.
  • Positive impact on conversion rates and average order value (AOV).
  • Easy to use and intuitive interface that allows customization to align with brand aesthetics.
  • Strong customer support team that is responsive and helpful.
  • Seamless loading speeds and integration of video commerce features.
  • Real-time analytics for performance insights and improvements.

Common Concerns

  • Difficulty selecting specific content for different widgets.
  • Issues with the autoplay function and customization options for loop clips.
  • The user interface, while aesthetically pleasing, requires workarounds for some functionalities.
  • Dependence of all widgets on the same set of uploaded media is considered restrictive.

Final Thoughts

Overall, "Sauce: Instagram, TikTok & UGC" is well-received by its users, who value its ability to seamlessly integrate social content, boost customer engagement, and increase sales performance. Despite some concerns about customization and content selection features, the app's strengths in customer support and interface usability make it a recommended choice for brands looking to leverage UGC effectively.

Sorellas The Brand Barcelona S.L

Jan 12, 2025  on Shopify

The impact on our basket size has been phenomenal! The app is super easy to use and makes tracking UGC and integrating our video content on the site effortless. The support team is exceptional (special mention for Fede), always responsive and helpful. Highly recommend!

Kate Hewko

Jan 09, 2025  on Shopify

Using the Sauce app has been a game-changer for our business, one of the features we most enjoy using is capturing and leveraging UGC. The ability to pull in authentic customer videos and posts has not only enriched our content but also boosted onsite engagement and trust. We’ve seen a clear uplift in AOV, thanks to the power of shopping the look, social proof and shoppable media. The team at Sauce has been incredibly supportive- always responsive, proactive, and genuinely invested in our success. Their expertise and willingness to help have made the entire experience smooth and rewarding. Highly recommend for any brand looking to maximize the impact of UGC and drive their CRO!

Butler Loftet

Dec 11, 2024  on Shopify

We're so happy with Sauce! This app is a total game-changer. It's by far the best solution we've tried for integrating videos and social media into our store without affecting the speed. The boost we've seen in our average basket size has been amazing, way beyond what we expected. The Sauce team is fantastic to work with. They're super helpful, and full of great tips to help us optimise our performance. If you’re looking for an easy way to bring UGC and social content onto your site - this is it. Can’t recommend Sauce enough!

YUJ Paris

Nov 21, 2024  on Shopify

Love the app! We've been using it for 5 years, and it just keeps getting better. The new features, like video commerce for product pages, have been a total game-changer for us. Huge thanks to the Sauce team, keep up the amazing work!

Cozy For The Culture

Nov 18, 2024  on Shopify

I really want to like this app but there are so many things wrong with it. 1. I cannot choose the video I want for my hero video. 2. Hero products video doesn't work. 3. I cant choose thumbnail for loop clips. 4. when I select auto play for loop clips, only 1 video plays on auto, some do too but all of them dont and most of them dont autoplay 100% of the time. 5. I cant choose the order of the stories. 6. none of the customizations really work for loop clips, let alone the other features. 7. the user interface is soooo bad, its pretty but simple things on the UX require work arounds just to make the website functional. 8. and the BIGGEST one of all, which I think is deceptive is that the media you upload goes to all the widgets - meaning what you use for stories, get played as the hero, the product gallery - you cannot specifically select content for specific widgets. thats ridiculous! Things will appear to work on sauce dashboard but on the actual site, it will not work. really unfortunate, how you guys can fix asap.

Allprintheads

Nov 18, 2024  on Shopify

This app is amazing! It makes our site lively and interactive. I love all of its features, especially our Instagram feed. I highly recommend this app to anyone with a Shopify store.

Monkey Business USA

Nov 02, 2024  on Shopify

This is an application that has many great options. I have never received such a helpful and supportive service from the staff and the hardware development people. Thanks a lot for that Fede ! super appreciated

SuperFoodLx

Oct 07, 2024  on Shopify

Great app and really really happy with how it has upgraded the look of the store. Also lovely team which help with all queries!

SAEGE CO

Sep 27, 2024  on Shopify

Incredible brand & app, couldn't recommend it enough for taking your brand, website & user experience to the next level! Highly recommend!

Kyles Collection

Sep 11, 2024  on Shopify

An amazing platform which has made it easy for us to tag user generated content with our products leading to a substantial increase in sales. Love it!

Siella

Sep 08, 2024  on Shopify

Having UGC content featured on our product pages has increased our conversion rate and AOV. Love that we can show our styles in an organic way, that's different from our Ecomm photography. Would definitely recommend this app!

Mockberg

Sep 05, 2024  on Shopify

We’ve been using this app for a while, and it has truly transformed our website. By displaying user-generated content and social media posts, we’ve seen a significant boost in conversions and customer engagement. The interface is intuitive and easy to use, making managing UGC a breeze. The seamless integration with fast loading times is a big plus, and the customization options let us perfectly match the design to our brand. The customer service team is incredibly responsive and always helpful with personalized support. Highly recommend this app to anyone looking to enhance their online store!

Naked Swimwear

Aug 29, 2024  on Shopify

Sauce has been a valuable addition to our marketing strategy. The app's user-friendly interface makes it easy to showcase social proof, enhancing customer trust in our products. The real-time analytics offer clear insights into our performance, allowing us to fine-tune our approach effectively. Plus, Fede and her customer support team have been responsive and attentive. Overall, it's an excellent tool for optimizing our marketing efforts. Highly recommend!

Kholo

Aug 27, 2024  on Shopify

I haven't found an app which does what Sauce does with slick design comprehension and with so many features. All the hard work put into Insta content EASILY slides into my website for a continuation on ROI. THANK YOU! Fede also offers great customer service, if you aren't getting the most of it, reach out and her team will guide you thru. Highly recommended.

Stylest

Aug 20, 2024  on Shopify

We LOVE Sauce!! Guy, Fede, and the whole team were incredibly helpful with integrating their brilliant app into our site and we've seen major conversions since setting all of the features live. We can't recommend Sauce enough! Just try it!

Leapfrog Remedies

Jun 26, 2024  on Shopify

We've been really happy with our Sauce experience. We were initially debating between Sauce and a competitor brand, and we're not regretting our decision! Fede is super responsive with any updates or issues and James has been so helpful and knowledgeable in implementing it all. We love the look of the Sauce videos on the website and the back end is very clever - and simple to use!

Sage and Paige AUS

May 13, 2024  on Shopify

Love to deal with Fede and the team, we have learn alot from them esp their widgets and marketing tools

amt. studio

May 02, 2024  on Shopify

I love Sauce! All the features are amazing and the team is so nice and always happy to help. After speaking with Fede we saw we can do more than we were even searching for. Social proof in our website is solved and much more. I can recommend 100% :))

Baked Tiles

Apr 18, 2024  on Shopify

This app makes it so easy for customers to simply buy the look! The team @ sauce have been fabulous with onboaring support and great advice on making the most it's features. I can highly recommend! I'm loving seeing all the content on our website too!

Manimal Tales

Apr 05, 2024  on Shopify

I love the features and functionality of Sauce. I had been searching for better ways to showcase my social media on my website and I went through lots and lots of apps until I finally found Sauce. Their features and functionality were totally in line with the use cases I had thought of and were looking for. In addition to that, their customer service is absolutely excellent. I had an issue with something and not only were they prompt to respond, but they were very understanding and reset a feature for me even though its technically not allowed. Very happy with this app!!

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