Reviews: Wave: Instagram feed & TikTok

Customer reviews: Wave: Instagram feed & TikTok

Reviews (312)

Overall rating

4.9

5

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What Merchants Think

Merchants generally have a positive view of the "Wave: Instagram feed & TikTok" app, appreciating its functionality in creating shoppable Instagram galleries alongside excellent customer support. While it offers a slick user interface and valuable features, some users have reported service-related issues.

Key Strengths

Excellent and responsive customer support, often singled out by name (Eldar).
Beautiful shoppable Instagram galleries that enhance store engagement.
User-friendly interface for both customers and administrators.
Versatile in handling Instagram content through hashtags or handles.

Common Concerns

Occasional reports of poor customer service and slow support response.
Some struggles with initial setup or integration without direct help from the support team.

Final Thoughts

The "Wave: Instagram feed & TikTok" app is highly recommended by most users for its robust features and excellent customer support, despite a few concerns about service responsiveness. It effectively transforms Instagram content into shoppable assets, significantly aiding in sales and customer engagement.

wowangel

Jul 04, 2023 on Shopify

The app doesn't work on my store! We have contacted them for several times but get no reply! Poor service...

keycabins（キーキャビンズ）日本公式

Apr 18, 2023 on Shopify

Excellent support. A good support system is very important when choosing an app. Excellent display style when tapping on Instagram posts. I love this app very much.

Angel Alchemy Jewelry

Dec 03, 2018 on Shopify

I love that this app makes your instagram posts shopable! They offered to install it for me since I was having a hard time and the next morning there it was on my site!

The Inside

Jun 30, 2018 on Shopify

This is such a great app! We love it. We use the free one and its amazing. Would love to know what the paid one gets you?

Georgy Collection

Mar 01, 2018 on Shopify

This app is incredible and I have never experienced such fantastic customer service. I highly recommend this app and the company behind it. Thank you for all your help Eldar :-)

Andibagus

Oct 13, 2017 on Shopify

Beautiful shoppable Instagram gallery. Nice app, and the supportive and responsive team completes the package. Recommended!

Ultimateswimfin Com

Aug 12, 2015 on Shopify

Love the app and the super-slick interface both for the customer and to administer! Eldar was great with his support and got me up and running with the integration quickly. So far so good! Just what I was looking for.

French Bulldog Love

Jul 14, 2015 on Shopify

This is exactly what I've been looking for! Easily pulls in photos from Instagram based on hashtags or handle and lets me select which photos to use. Plus, has a bunch of other great features to help boost sales. Excellent and fast customer service as well!! I had a small issue trying to figure out some code and after contacting support, they immediately solved it for me. Thanks! So glad I found this app.