Merchants consistently praise the "Instafeed ‑ Instagram Feed" app for its seamless integration with Shopify stores and exceptional customer support. Users highlight its simplicity, reliability, and the responsive technical assistance provided by the support team, making it a favored tool for connecting Instagram feeds with online stores.
Key Strengths
Outstanding customer support that is quick, responsive, and professional.
Easy and fast installation process, even for legacy Shopify themes.
Seamless integration with Shopify stores, enhancing the website's aesthetics.
Satisfactory customization options, including visual customization to match branding needs.
Efficient in maintaining website performance without slowing down load times.
Common Concerns
Some users experience issues with the live chat support, finding it to be linked to email collection rather than providing real-time assistance.
Challenges with using the app due to Instagram settings or permissions, especially for users concerned about data access.
Instances of the app not displaying new Instagram feeds or specific content as expected.
Final Thoughts
The "Instafeed ‑ Instagram Feed" app is highly regarded for its easy setup and reliable integration, providing users with a practical solution to display Instagram feeds on their Shopify stores. While there are minor concerns, the app's robust customer service team ensures that most issues are resolved quickly, making it a recommended choice for merchants seeking to enhance their store's social media presence.
Féerie Telle
Oct 14, 2024
on
Shopify
We couldn't get the app to embed in our homepage so dropped them a message and within the hour they requested access to edit the theme, and did it for us! Exceptional customer support! :-)
Achorao
Oct 13, 2024
on
Shopify
Customer Service was most than helpful and quick on their response,
MenaJewels
Oct 12, 2024
on
Shopify
top c'est super intuitif, facile à installer et manipuler.
NEXTLEVOO SNEAKERS
Oct 11, 2024
on
Shopify
great opportunities that not
to be missed
Stylo
Oct 09, 2024
on
Shopify
We needed a few changes for the feed display, and they promptly provided amazing customer support and customization! They adjusted the feed layout for us on our web page in just a few minutes. Impressed!
Plushies
Oct 09, 2024
on
Shopify
Excellent service,quick response in helping me
Got Close
Oct 08, 2024
on
Shopify
The support team is super fast and helpful! They helped us solve our issue very fast
About Woman
Oct 07, 2024
on
Shopify
Fui rapidamente atendida!
Everri
Oct 06, 2024
on
Shopify
I had an issue with the Instafeed not being visible for visitors and after emailing them, they responded swiftly and solved the issue in no time. Great product, great team! Thank you!
Huffer
Oct 05, 2024
on
Shopify
Awesome dev team support! Really helped us out. Would recommend to everyone.
ADA JOYITAS
Oct 05, 2024
on
Shopify
MUY CONTENTA Y FÁCIL DE USAR.
xDrop Store
Oct 03, 2024
on
Shopify
8ou80pt
Oct 02, 2024
on
Shopify
Diekaufshop
Oct 01, 2024
on
Shopify
Easy to use
Andy
Oct 01, 2024
on
Shopify
Oski and Lottie
Sep 30, 2024
on
Shopify
Ines was incredible assisting me with technical support for my shopify store; professional, prompt and extremely helpful. I am most grateful.
Couture de Sakina
Sep 30, 2024
on
Shopify
i have an issue to add the app on my theme alone and the support help me and respond very quickly.