Instafeed App Review: Features, Pros & Cons for Shopify

Customer reviews: Instafeed ‑ Instagram Feed

Instafeed by POWr helps Shopify merchants display Instagram feeds directly on their stores, boosting engagement and social proof. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (1,087)

Overall rating

4.9

5

399
4

12
3

4
2
1

3

What Merchants Think

Merchants consistently praise the "Instafeed ‑ Instagram Feed" app for its seamless integration with Shopify stores and exceptional customer support. Users highlight its simplicity, reliability, and the responsive technical assistance provided by the support team, making it a favored tool for connecting Instagram feeds with online stores.

Key Strengths

Outstanding customer support that is quick, responsive, and professional.
Easy and fast installation process, even for legacy Shopify themes.
Seamless integration with Shopify stores, enhancing the website's aesthetics.
Satisfactory customization options, including visual customization to match branding needs.
Efficient in maintaining website performance without slowing down load times.

Common Concerns

Some users experience issues with the live chat support, finding it to be linked to email collection rather than providing real-time assistance.
Challenges with using the app due to Instagram settings or permissions, especially for users concerned about data access.
Instances of the app not displaying new Instagram feeds or specific content as expected.

Final Thoughts

The "Instafeed ‑ Instagram Feed" app is highly regarded for its easy setup and reliable integration, providing users with a practical solution to display Instagram feeds on their Shopify stores. While there are minor concerns, the app's robust customer service team ensures that most issues are resolved quickly, making it a recommended choice for merchants seeking to enhance their store's social media presence.

Neutral Ground

Jan 02, 2025 on Shopify

When I couldn't get my IG feed to load I contacted their customer service team. I was connected with a rep immediately and all was up and running in 5 minutes.

Tay Mum Online Mağaza

Jan 01, 2025 on Shopify

I’m happy to have this app installed on my website. The assistance team is also prompt and helpful. I recommend using it.

Baked Cravings

Dec 29, 2024 on Shopify

works as described. great customer service as well.

Use Viviena

Dec 25, 2024 on Shopify

Perfeito

LETICIA LLESMIN | DUSTED BEAUTY

Dec 22, 2024 on Shopify

This app is awesome and customer support is quick!

ZÖE SHOES + OBJECTS

Dec 20, 2024 on Shopify

Very easy

Riku Workshops

Dec 18, 2024 on Shopify

Wonderful crew, assisted me quickly with my small problem, showed me, with easy to follow diagrams and screenshot. Thank you again!

Framesandgear

Dec 18, 2024 on Shopify

perfect customer service

phplasticoshoyos

Dec 18, 2024 on Shopify

Highly recommend their app and customer service. My website theme did not allowed me to install their feed and contacted their support for help. They were successful and super quick Thank you so much

Pixie Rebels

Dec 18, 2024 on Shopify

The best at what they do! Plus great customer service

Marunaka Wine

Dec 17, 2024 on Shopify

DEAD LINCOLNS LLC

Dec 15, 2024 on Shopify

really cool visuals for the site..

Masky - Accesorios de cuero para mascotas

Dec 15, 2024 on Shopify

Funciona muy bien

Nefs Journey

Dec 15, 2024 on Shopify

Super helpful when I needed assistance. Easy to use app to show your IG posts on your website even without a paid subscription!

Lumina Pro Lux

Dec 13, 2024 on Shopify

otimo

Texas Radio Hamilton

Dec 13, 2024 on Shopify

So far so good! Very helpful team

inter-ds.com

Dec 12, 2024 on Shopify

VISIONS -antiques & modern-

Dec 12, 2024 on Shopify

Hello Inês S+Nuno F, Thank you so much your prompt modify! I was surprised at how polite and quick the response. I appreciate your help. Thank you for your continuous support. I wish you have a goodweekend! Kumiko

The Brunch Paris

Dec 11, 2024 on Shopify

Thank you very much for your app! So far the best app to show your insta feed on your website. Highly recommend. Big up for the customer service! Thank you very much for your help and rapid response!

Boar and Blade

Dec 10, 2024 on Shopify

Awesome service. Highly recommend