Instafeed App Review: Features, Pros & Cons for Shopify

Customer reviews: Instafeed ‑ Instagram Feed

Instafeed by POWr helps Shopify merchants display Instagram feeds directly on their stores, boosting engagement and social proof. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (1,087)

Overall rating

4.9

5

399
4

12
3

4
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1

3

What Merchants Think

Merchants consistently praise the "Instafeed ‑ Instagram Feed" app for its seamless integration with Shopify stores and exceptional customer support. Users highlight its simplicity, reliability, and the responsive technical assistance provided by the support team, making it a favored tool for connecting Instagram feeds with online stores.

Key Strengths

Outstanding customer support that is quick, responsive, and professional.
Easy and fast installation process, even for legacy Shopify themes.
Seamless integration with Shopify stores, enhancing the website's aesthetics.
Satisfactory customization options, including visual customization to match branding needs.
Efficient in maintaining website performance without slowing down load times.

Common Concerns

Some users experience issues with the live chat support, finding it to be linked to email collection rather than providing real-time assistance.
Challenges with using the app due to Instagram settings or permissions, especially for users concerned about data access.
Instances of the app not displaying new Instagram feeds or specific content as expected.

Final Thoughts

The "Instafeed ‑ Instagram Feed" app is highly regarded for its easy setup and reliable integration, providing users with a practical solution to display Instagram feeds on their Shopify stores. While there are minor concerns, the app's robust customer service team ensures that most issues are resolved quickly, making it a recommended choice for merchants seeking to enhance their store's social media presence.

LOCO ONE

Apr 21, 2025 on Shopify

Hi there, Christian here from www.locoone.com. It has been a while since I've been using instafeed app and I am super happy with it and now even more. Recently I had an special request and honestly I thought they weren't going even answer my email, and what a surprise, not only they answer right away, they also helped me to solve my request and on top of that the said that there was no charge for it. AMAZING!! Thank you so much to Ines who was the one helping me. GREAT APP, GREAT CUSTOMER SERVICE... GET INSTAFEED APP NOW!

Manndora

Apr 20, 2025 on Shopify

gave me exactly what I needed, thanks guys

micalydespott

Apr 18, 2025 on Shopify

FALCIL DE INSTALAR

Giulia Basso

Apr 17, 2025 on Shopify

Indiaverse

Apr 16, 2025 on Shopify

Very easy to install and use. It looks great on the website and even just using the free version gives the brand new credibility. Thank you!

The Eco Artisan

Apr 13, 2025 on Shopify

The team were incredibly helpful as I was having an issue with Instafeed not loading for me. Ines worked with me over a few days to problem solve the issue and found out what was happening. Excellent customer service. Thank very much Ines!

Worlds Best For Me

Apr 11, 2025 on Shopify

fast and simple

VAGABON

Apr 11, 2025 on Shopify

Very good

The Garden Sidekick

Apr 10, 2025 on Shopify

Very quick response and immediately fixed! Thank you!!!

Halo & Co.

Apr 08, 2025 on Shopify

Great supportive team! Easy access and quick support turnaround. 10/10

NALAYA

Apr 08, 2025 on Shopify

Service client très réactif ! J'adore cette application, ça apporte un vrai plus pour l'expérience client !

Quokaroo Kidswear

Apr 07, 2025 on Shopify

Awesome! The support team was great in resolving the issue. They replied and acted on the issue promptly. Ines was awesome.

BELLAWIE

Apr 05, 2025 on Shopify

the best app !

Natural Galleries

Apr 04, 2025 on Shopify

Great product and service! The team was super hands on in helping us implement and improve the use of their app in our business!

Tai Swim Co

Apr 04, 2025 on Shopify

best free app hands down. been using you guys since 2019.

Arcadian Cottage

Apr 03, 2025 on Shopify

Just what we needed! Hadn't been able to add an Instagram feed to our website since the various changes but I reached out to Instafeed and had great support. I have a legacy theme so needed extra help to install it. Customer service was very quick. Thank you! Chris

Sunset Series

Apr 01, 2025 on Shopify

Amazing service team, very helpful and prompt

Unumshop

Apr 01, 2025 on Shopify

App works smoothly, has nice customization options and doesn't seem to slow down page loads at all. And, as an added bonus, the team behind the app has been super responsive when a few tweaks were requested (issues responded to and updates made within hours). Thanks Mintt Studio team for a great app!

Cafedonmiguel

Mar 31, 2025 on Shopify

PointCarré

Mar 28, 2025 on Shopify

Very satisfied. Easy, intuitive, very fast response and solution from support team. Great overall.