Instafeed App Review: Features, Pros & Cons for Shopify

Customer reviews: Instafeed ‑ Instagram Feed

Instafeed by POWr helps Shopify merchants display Instagram feeds directly on their stores, boosting engagement and social proof. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (1,128)

Overall rating

4.9

5

448
4

15
3

5
2
1

5

What Merchants Think

Merchants consistently praise the "Instafeed ‑ Instagram Feed" app for its seamless integration with Shopify stores and exceptional customer support. Users highlight its simplicity, reliability, and the responsive technical assistance provided by the support team, making it a favored tool for connecting Instagram feeds with online stores.

Key Strengths

Outstanding customer support that is quick, responsive, and professional.
Easy and fast installation process, even for legacy Shopify themes.
Seamless integration with Shopify stores, enhancing the website's aesthetics.
Satisfactory customization options, including visual customization to match branding needs.
Efficient in maintaining website performance without slowing down load times.

Common Concerns

Some users experience issues with the live chat support, finding it to be linked to email collection rather than providing real-time assistance.
Challenges with using the app due to Instagram settings or permissions, especially for users concerned about data access.
Instances of the app not displaying new Instagram feeds or specific content as expected.

Final Thoughts

The "Instafeed ‑ Instagram Feed" app is highly regarded for its easy setup and reliable integration, providing users with a practical solution to display Instagram feeds on their Shopify stores. While there are minor concerns, the app's robust customer service team ensures that most issues are resolved quickly, making it a recommended choice for merchants seeking to enhance their store's social media presence.

FittaMamma

Aug 21, 2025 on Shopify

app performs well, exactly as i need - shows on home page and other specific pages across the site as required. Customer service is exceptional

Kabinshop

Aug 21, 2025 on Shopify

Very happy with the Mintt studio instagram feed on my website home page - great customer service helping me to get it to show up on the page . I recommend using this instafeed ! Thank you .

Kozii Swimwear

Aug 20, 2025 on Shopify

Great app! It does everything we need and is simple to implement. Customer service is fantatsic. Always a quick reply, they're willing to help and nothing is too much trouble. I highly reccomend this app. Kozii Swimwear

CONJOYAS

Aug 19, 2025 on Shopify

Island Treatz

Aug 19, 2025 on Shopify

Fast response. Very helpful and polite team

Loja Manuel Coelho

Aug 19, 2025 on Shopify

Very nice support, I highly recommend the app

ecofort | ecofort AG

Aug 14, 2025 on Shopify

The app is easy to install and very intuitive. For more advanced integrations, the Instafeed support team did a fantastic job. After our interaction with their AI chatbot, they followed up to confirm if all questions had been answered correctly and also offered further assistance. They helped us with styling the elements, which allowed us to create a more polished integration. Top app, top support!

Bineetasjewelbox

Aug 06, 2025 on Shopify

I was unable to set up Instagram on my Shopify Store, Nuna and Ines patiently helped me and answered all my questions and finally resolved my problem. Kudos to such wonderful and helpful employees.

NumberFix

Jul 31, 2025 on Shopify

Rewritten

Jul 30, 2025 on Shopify

ZEHNIA

Jul 30, 2025 on Shopify

HARMAN Lab

Jul 30, 2025 on Shopify

Integrates very well with Shopify desktop and mobile. Lots of controls and product tagging too.

Stitchmaiden®

Jul 28, 2025 on Shopify

I had trouble with the app not showing on my page, but the customer service kindly found an error with my code and conflicted the app and they fixed it for me! So I am super happy and would recommend it highly!

ThermoPro

Jul 27, 2025 on Shopify

Canal Plastics Center

Jul 25, 2025 on Shopify

TheLittleRedCabin

Jul 24, 2025 on Shopify

I’m using Debut theme and got stuck at the very end with not being able to complete the install…got in touch with the help team who responded the same day. I approved their request for store access and bam, all done in seconds. Really helpful and friendly team, thanks a bunch for sorting it all so quickly for me

ALL PAPER

Jul 23, 2025 on Shopify

Time - is the most important attribute today! Our issue was responded super fast, understood from the first request, and fixed it as expected immediately!

Joyeenails

Jul 23, 2025 on Shopify

MD®

Jul 23, 2025 on Shopify

Excellent customer service.

Le Monde Gourmand

Jul 23, 2025 on Shopify