Instafeed App Review: Features, Pros & Cons for Shopify

Customer reviews: Instafeed ‑ Instagram Feed

Instafeed by POWr helps Shopify merchants display Instagram feeds directly on their stores, boosting engagement and social proof. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your business.

Reviews (1,128)

Overall rating

4.9

5

448
4

15
3

5
2
1

5

What Merchants Think

Merchants consistently praise the "Instafeed ‑ Instagram Feed" app for its seamless integration with Shopify stores and exceptional customer support. Users highlight its simplicity, reliability, and the responsive technical assistance provided by the support team, making it a favored tool for connecting Instagram feeds with online stores.

Key Strengths

Outstanding customer support that is quick, responsive, and professional.
Easy and fast installation process, even for legacy Shopify themes.
Seamless integration with Shopify stores, enhancing the website's aesthetics.
Satisfactory customization options, including visual customization to match branding needs.
Efficient in maintaining website performance without slowing down load times.

Common Concerns

Some users experience issues with the live chat support, finding it to be linked to email collection rather than providing real-time assistance.
Challenges with using the app due to Instagram settings or permissions, especially for users concerned about data access.
Instances of the app not displaying new Instagram feeds or specific content as expected.

Final Thoughts

The "Instafeed ‑ Instagram Feed" app is highly regarded for its easy setup and reliable integration, providing users with a practical solution to display Instagram feeds on their Shopify stores. While there are minor concerns, the app's robust customer service team ensures that most issues are resolved quickly, making it a recommended choice for merchants seeking to enhance their store's social media presence.

M+A NYC

Nov 13, 2024 on Shopify

This is a great app and the customer service is outstanding. I needed to make an update and was helped within minutes by a real human. Highly recommend it!

Desert Sol

Nov 13, 2024 on Shopify

Appreciate the support from these guys! They fixed our feed and made it look better than before!

Afrogem Jewellers

Nov 13, 2024 on Shopify

Reliable, helpful app! Recommend!

The Wardrobe Childrens Boutique

Nov 11, 2024 on Shopify

excellent and easy to use

CavanKerry Press

Nov 11, 2024 on Shopify

The app is our go-to for all social media needs. We have used it on three different sites now with great success. Anytime you need help, their team is on it right away.

CERBERUS Strength Danmark

Nov 11, 2024 on Shopify

looks great

סטודיו צ'חה - מנורות אשליית תלת מימד בעיצוב ישראלי

Nov 11, 2024 on Shopify

Looks great on 2 of my sites! I recently needed assistance and the customer care was super fast and great

Harper & Lewis

Nov 07, 2024 on Shopify

Team were really helpful when I wanted a change making and did it really quickly. Great service by the app

Emma Emma

Nov 06, 2024 on Shopify

Nemt og simpelt :)

NorthwoodsGrills

Nov 06, 2024 on Shopify

Amazing staff that helped the feed look great on my site

Caviar Candles

Nov 06, 2024 on Shopify

Crafty Cakes | Exeter | UK

Nov 04, 2024 on Shopify

Needed an update to our InstaFeed and the support was very quick. We gave access to our site and they were in and done in no time! Quick, easy, pain-free support. Highly recommend!

Rally Felt Co.

Nov 04, 2024 on Shopify

Love the look of my InstaFeed! I was also able to receive quick help getting my feed to show up on all pages of my site. Thanks so much!

The Coffee Mug Shop R1

Nov 03, 2024 on Shopify

This app fulfill my expectations! The technical support is extremely amazing! I was trying to find a way to only show reels from my Instagram account on my website. I realized this app has an option to show videos but basically from my post section on IG. After explaining this to the technical support, they immediately agree to make the necessary changes, helping me to be able to show only reels from the reels section of my IG account. I totally recommend it!

Wachszieherei Zengerle

Nov 03, 2024 on Shopify

Einfache Einrichtung und schlichtes, schönes Design. Rundum perfekt!

AJENX

Nov 02, 2024 on Shopify

O App é muito bom

MEMI Apparel

Nov 02, 2024 on Shopify

Easy to use and works great!

Moovv

Nov 01, 2024 on Shopify

Hele fijne ervaring. Werkt goed!

Lisa Maxwell

Oct 31, 2024 on Shopify

Excellent quality and super helpful staff! Highly recommend.

WIT & WEST

Oct 31, 2024 on Shopify

The team at Instafeed is amazing and super helpful, and the product works perfectly for my needs. Inês helped me not only fix and re-add the feed to my legacy Shopify theme, but also to the new one I am working on and hoping to transition to in the near future. Thank you again Instafeed and Inês!