Influence ‑ Loyalty & Referral logo

Customer reviews: Influence ‑ Loyalty & Referral

Develop by Reviews.io

Reviews (25)

Overall rating
4.8

What Merchants Think

Merchants generally express strong satisfaction with "Influence ‑ Loyalty & Referral", highlighting its user-friendly interface, comprehensive features, and excellent customer support. Many have found it instrumental for implementing loyalty programs and integrating seamlessly with other platforms like Reviews.io, Klaviyo, and Shopify.

Key Strengths

  • Easy implementation and customisation of widgets for loyalty programs.
  • Seamless integration with multiple platforms like Reviews.io, Klaviyo, and Shopify.
  • Highly responsive and supportive customer service team available 20 hours a day.
  • Comprehensive and intuitive user interface for both beginners and advanced users.
  • Effective onboarding and helpful guides for setting up programs.
  • Cost-effective for small to medium businesses.

Common Concerns

  • Loyalty programs can sometimes be expensive, but this solution is priced well (mentioned in the context of typical loyalty software pricing concerns).

Final Thoughts

"Influence ‑ Loyalty & Referral" is highly recommended by users, who praise its robust features and excellent support. The app is particularly noted for its easy integration with other platforms and its capacity to streamline loyalty initiatives, making it a valuable tool for businesses looking to enhance customer engagement and retention.

Biscuit Clothing Ltd

Feb 07, 2025  on Shopify

New to the platform and love the features on the review and loyalty side of things. Lots of features which allow for forward growth. Support is amazing - 20 hrs a day is really useful as a business.

Miivie

Dec 10, 2024  on Shopify

J'ai adopté cette application et je suis ravie ! Même en tant que débutante, je l'ai trouvée très intuitive. L'interface est simple à prendre en main et le service client est réactif et à l'écoute en cas de besoin. Je remercie spécialement Trilok, qui m'a répondue même à 3h30 du matin ^^ En résumer, un outil indispensable pour mon site web ! Je recommande vivement cette application à tous mes partenaires et à vous qui lisez ce commentaire

Australian Bush Flower Essences

Nov 11, 2024  on Shopify

Great product, well priced and the team are incredibly helpful!

Trinken hilft

Aug 07, 2024  on Shopify

We installed influence.io because we wanted to introduce a loyalty programme for our customers. The app has a simple structure so that the implementation and customisation of the widgets was easy. The available guides help well with setting up the programme. In addition, the support is quick and satisfactory. For example, they helped us with a bulk update of points for certain customers. Points can also be assigned to individual customers in the app and the dashboard helps to analyse performance.

Pots For Tots

May 02, 2024  on Shopify

We've just implemented influence.io along with reviews.io and impressed so far. We've been able to import points and connect with Klaviyo, Shopify etc. Support have also been really helpful. So far, so good!

The Insole Store

Jan 24, 2024  on Shopify

We were an existing Reviews.IO user and decided to switch to Influence for loyalty rewards. The installation was a breeze and we had it up and running before they reached out to schedule an onboarding call! Had a couple of questions about the install process and getting customers imported, but this was all taken care of right away. Definitely recommend! Thank you!

Cords Club

Nov 22, 2023  on Shopify

Great product, team and support. Love it!

DOGHOUSE

Nov 16, 2023  on Shopify

A brilliant loyalty solution for omnichannel stores! The team at Influence is brilliant at answering questions and coding solutions quickly. Our Senior Product Specialist, Kai, is always happy to help and has been excellent at onboarding us seamlessly. We needed apple pay for our in-store customers and that was something the technical team coded super quickly. Highly recommend this as a loyalty solution for omnichannel brands wanting to build customer retention and reward their customers.

Perfume Oasis

Nov 07, 2023  on Shopify

I recommend this loyalty system especially if you are looking to use it along reviews.io The app also offers plenty of customisable options for earning and redeeming.

All Yours

Oct 26, 2023  on Shopify

Well to be honest, Loyalty programs can often be expensive. This one, however, provides a full-fledged solution that's not only correct in terms of prices but also integrates effortlessly with Reviews.io, Klaviyo and Shopify POS. It does have all the generic features you want from a good loyalty app and so fat it works like a charm. Special thanks to the support team that ensured a hassle-free transition. The support level is top-notch. And they keep building new feature.

Beauty Kin

Oct 25, 2023  on Shopify

Always had great experiences with these guys and support has always been good as we have had consistency with our account manager kai. if we ever run into issues these have always been quickly resolved.

ICHBIN

Dec 20, 2022  on Shopify

Great loyalty app. Easy to use and has all the features we need. The customer support is absolutely perfect.

Scroll to Top