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Customer reviews: Live Preview Options by Webyze

Develop by Webyze

Reviews (26)

Overall rating
4.6

What Merchants Think

Merchants generally appreciate "Live Preview Options by Webyze" for its capability to provide a seamless live preview experience, enhancing customer interaction with customizable products. While many find it user-friendly and effective for integrating custom options, some experienced challenges with customization and required additional developer support.

Key Strengths

  • Outstanding and responsive customer support
  • Simplicity and user-friendly interface
  • Effective live preview feature for custom products
  • Easy backend management for product updates
  • Elimination of dropdowns with smart image options

Common Concerns

  • Need for additional developer support for advanced customization
  • Styling and customization limitations
  • Time and resources needed for workarounds
  • Issues with app integration in updated sites

Final Thoughts

"Live Preview Options by Webyze" is a well-regarded tool among merchants for its effective live preview capabilities and strong customer support. However, users seeking extensive customization may find themselves needing external development help. Overall, it remains a valuable application, particularly for merchants using simpler setups seeking a reliable live preview solution.

Wicked Bride

Oct 20, 2024  on Shopify

I originally posted a 5-star review here, and I think if you are looking for something relatively simple, are using one of the free Shopify templates, and need an affordable app for live previews, this still gets 5 stars. But. After a year of use and a recent site refresh, I had to find something else. This app ended up costing me more time, energy and money than it should’ve - but you know what? That’s on me. I had to find a bunch of work arounds to get it to do what I want, and hired a developer - twice - to deal with issues. Customer service is responsive; but nothing is ever the app’s fault. The most recent issue was my last straw. After days going in circles with the developers and getting the same reply I took the leap to something new.

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