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Customer reviews: Live Preview Options by Webyze

Develop by Webyze

Reviews (50)

Overall rating
4.4

What Merchants Think

Merchants generally appreciate "Live Preview Options by Webyze" for its capability to provide a seamless live preview experience, enhancing customer interaction with customizable products. While many find it user-friendly and effective for integrating custom options, some experienced challenges with customization and required additional developer support.

Key Strengths

  • Outstanding and responsive customer support
  • Simplicity and user-friendly interface
  • Effective live preview feature for custom products
  • Easy backend management for product updates
  • Elimination of dropdowns with smart image options

Common Concerns

  • Need for additional developer support for advanced customization
  • Styling and customization limitations
  • Time and resources needed for workarounds
  • Issues with app integration in updated sites

Final Thoughts

"Live Preview Options by Webyze" is a well-regarded tool among merchants for its effective live preview capabilities and strong customer support. However, users seeking extensive customization may find themselves needing external development help. Overall, it remains a valuable application, particularly for merchants using simpler setups seeking a reliable live preview solution.

Wicked Bride

Oct 20, 2024  on Shopify

I originally posted a 5-star review here, and I think if you are looking for something relatively simple, are using one of the free Shopify templates, and need an affordable app for live previews, this still gets 5 stars. But. After a year of use and a recent site refresh, I had to find something else. This app ended up costing me more time, energy and money than it should’ve - but you know what? That’s on me. I had to find a bunch of work arounds to get it to do what I want, and hired a developer - twice - to deal with issues. Customer service is responsive; but nothing is ever the app’s fault. The most recent issue was my last straw. After days going in circles with the developers and getting the same reply I took the leap to something new.

FourWerx Carbon - Carbon Fiber and Titanium Products

Feb 15, 2024  on Shopify

This app has been nothing but amazing , and the support we've received from the Webyze team was outstanding!

Wicked Bride

Oct 23, 2023  on Shopify

I tried several apps with similar features, and this was by far the best one. I did want to make a lot of changes to the styling of the app, and got stuck on some coding issues. Despite my numerous panicked emails, the developers where so kind and patient with me and quickly addressed all of my issues. I did end up hiring a developer to do some customizations for me - my hope is in the future the developers add some more features to the backend for styling - but I'm very particular and needed the app to look seamless in my template. Otherwise, the app is very user friendly and easy to use!

Loccrush™

May 31, 2023  on Shopify

This app is exactly what I needed for my custom products. After combing thru the app store, I'm glad I decided on this one. I love that my customers see a live preview of their custom bonnets before purchasing. This app has been easy to manage on the back end whenever I update available colors and products. When I have reached out, Customer Service has been responsive and very helpful. I am pleased.

Uk House signs - Office signs

Jun 10, 2022  on Shopify

App has great options, you need to explore and learn to make it work to it's full potential. Great support from the team.

Photocutouts Com

Nov 07, 2020  on Shopify

I was using Uploadery for customer photo uploads, but it didn't put a thumbnail on my order page, and on orders with lots of files uploaded and each with different variants, it was a nightmare to be sure I kept the right photo with the right item ordered. Live Preview Options, and their Support staff, to the rescue! Uploadery was $20 a month and this is just $9 so that is frosting on the cake. See it in action at: Photocutouts.com

Green Cradle

Sep 28, 2019  on Shopify

The options app is really easy to use and I was able to create image buttons with smart options for all my products and eliminated all the ugly dropdowns. We had a couple of integration issues with our site but technical support was there to help and resolved everything. Highly recommend this app to anyone. This is a follow up on my previous review and wanted to know that support keeps stepping up it up and always eager to assist. thank you.

Lucky Corp

Jan 09, 2019  on Shopify

This app is awesome. The support is very réactive. Thank you for your app and for your help. Have a nice day !! :)

Withersandborwick

Mar 01, 2018  on Shopify

Great App and works perfectly to show colour fabric swatches on the store. We also asked for a change to the product template to display the swatches in a different position and it was done by the support team almost straight away, fantastic!

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