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Customer reviews: IndiaMART Shopping Marketplace

<h3>What Merchants Think</h3> <p>Overall, merchants express mixed opinions about "IndiaMART Shopping Marketplace." While some praise its ease of use, user-friendly interface, and ability to improve visibility and streamline transactions, others report dissatisfaction primarily due to high fees, poor sales conversion rates, and limited functionality in syncing with platforms like Shopify. The app's usefulness for business procurement is highlighted by some merchants, which underscores its potential as a valuable tool for businesses.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and wide selection of products.</li> <li>Effective customer support, fostering smooth transactions.</li> <li>Improved visibility and product ranking on Google, leading to increased orders.</li> <li>Good for retail and semi-retail customers.</li> <li>Dependable and dedicated to quality service.</li> </ul> <h3>Common Concerns</h3> <ul> <li>High commission fees that eat into profit margins.</li> <li>Low conversion rates and inadequate traffic generation.</li> <li>Issues with syncing and product integration on platforms like Shopify.</li> <li>Reports of fake cash on delivery (COD) orders.</li> <li>Need for customization tools and enhancements.</li> </ul> <h3>Final Thoughts</h3> <p>The "IndiaMART Shopping Marketplace" app receives a varied reception from merchants. While it has strengths in visibility, product selection, and support, there are significant concerns with fees, integration, and conversion efficacy that need addressing. Overall, it can be a beneficial platform for some businesses, particularly those looking to enhance online visibility and streamline procurement processes.</p>

Reviews (120)

Overall rating
4.1

What Merchants Think

Overall, merchants express mixed opinions about "IndiaMART Shopping Marketplace." While some praise its ease of use, user-friendly interface, and ability to improve visibility and streamline transactions, others report dissatisfaction primarily due to high fees, poor sales conversion rates, and limited functionality in syncing with platforms like Shopify. The app's usefulness for business procurement is highlighted by some merchants, which underscores its potential as a valuable tool for businesses.

Key Strengths

  • User-friendly interface and wide selection of products.
  • Effective customer support, fostering smooth transactions.
  • Improved visibility and product ranking on Google, leading to increased orders.
  • Good for retail and semi-retail customers.
  • Dependable and dedicated to quality service.

Common Concerns

  • High commission fees that eat into profit margins.
  • Low conversion rates and inadequate traffic generation.
  • Issues with syncing and product integration on platforms like Shopify.
  • Reports of fake cash on delivery (COD) orders.
  • Need for customization tools and enhancements.

Final Thoughts

The "IndiaMART Shopping Marketplace" app receives a varied reception from merchants. While it has strengths in visibility, product selection, and support, there are significant concerns with fees, integration, and conversion efficacy that need addressing. Overall, it can be a beneficial platform for some businesses, particularly those looking to enhance online visibility and streamline procurement processes.

NV Agencies

Mar 20, 2025  on Shopify

They are stopping the commission plan to move to Pay per Click plan, which is absurd with the conversion rates being near to 3% or even less, this increases costs more than 7x-10x. I know Indiamart has always been a cut throat business with no regard for customers but this is absurd. Having this app enabled, would generate some additional revenue and the cost to keep it was manageable but now from 31st March, they are forgoing the commission plan (5%) and shifting to pay per click (Rs 3 per click). To give context, commission would be charged on order value and closed sales i.e if you did 100 orders then 5% would be charged on that order value. But now for those 100 orders you would roughly need 3000-3500 clicks which is around Rs 10000. On assumption AOV of Rs 400 per order and doing math comission comes up to Rs 2000. This is just a cash grab and things will only progressively get worse. I saw the commission plan going from 5 to 7 to 10 to 12 to 15 and then removed entirely. I was grandfathered in to my old plan but I received an email today saying that the plan would be stopped and I need to shift to PPC. I find it absurd and it does not make sense for me to continue to opt for a plan on Indiamart. For anyone reading this, please do a cost benefit before opting for a plan here.

Soni Fashion®

Dec 13, 2024  on Shopify

This app takes a 15% commission, which is outrageous considering our overall profit is only 10%. I wouldn't recommend this to anyone. The high fees significantly eat into our earnings. Search for other options.

hopshopy.com

Aug 31, 2024  on Shopify

i request you to, also allow shopify users to import products from indiamart. shopify india does not have dropshipping options in the app. roposo clout is already expensive

SVB Ventures

May 13, 2024  on Shopify

It's very good experiance with Indiamart always. Very supportive and best support 24/7 and we can make easy transaction between buyer and seller.

ShopOn

Apr 07, 2024  on Shopify

Hi, My website has more than 2500 products but it is showing that only 122 products as approved and 30 products are not synced. Please add all 2500 products as approved. Overall experience is good but the conversation rate in IndiaMART Shopping Marketplace is very low.

Super Basket

Mar 21, 2024  on Shopify

It is very must to have Indiamart in shopify store . It is an great marketplace . Orders are coming. Great App . And my products are now ranking on goggle.

super basket

Feb 09, 2024  on Shopify

"Super Basket strongly suggests Indiamart because of its first-rate platform, which makes transactions between buyers and sellers easy. It is our top pick for business procurement needs due to its user-friendly interface, wide selection of products, and effective customer support. Long-term relationships are fostered and transactions run smoothly thanks to Indiamart's dependability and dedication to quality. All things considered, it's a useful tool for companies trying to simplify their sourcing procedures."

Deodap

Jan 30, 2024  on Shopify

We have paid plan of this app. It is just useless app. No sales and no trafic coming in. We wanted to upgrade to wholesale plan from it. But they want us to list all the products again. Then what is point of connecting shopify.

LooknBuy

Jan 17, 2024  on Shopify

This channel is really supperbbb. Because it's displaying my products on 1st page of goggle. This is the only reason for getting 20 orders on my store. Highly Recommended for all shopify and other e-commerce owners!

Bistea

Jan 07, 2024  on Shopify

Great app. Highly useful and easy for retail and semi retail customers to know about our website and place order directly. Thus saving employee time and money for small ticket size customers

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