Reviews: impact.com Affiliate Marketing

Customer reviews: impact.com Affiliate Marketing

Reviews (119)

Overall rating

4.4

5

50
4

2
3
2

1
1

7

What Merchants Think

The "impact.com Affiliate Marketing" app is generally well-received by merchants, particularly for its intuitive and easy-to-use platform. Many merchants have highlighted the seamless onboarding process and the effective support provided by the Impact team, which have made transitioning to the app relatively smooth. While some merchants have noted a few technical and customer service challenges, the overall experience has been positive for those looking to grow their affiliate network effectively.

Key Strengths

User-friendly interface with intuitive navigation
Seamless integration with platforms like Shopify
Efficient and smooth onboarding process
Highly supportive and responsive customer service team
Comprehensive affiliate management tools and analytics

Common Concerns

Sporadic technical support and slow resolution of issues
High pricing and contractual obligations
Instances of fraudulent activities and lack of transparency in affiliate quality
Billing and account closure challenges

Final Thoughts

The "impact.com Affiliate Marketing" app holds a strong position in the market due to its easy integration and solid affiliate management capabilities. While most merchants appreciate its functionality and support, some are concerned about its pricing, customer service responsiveness, and affiliate quality. Overall, it serves as a solid platform for businesses looking to expand their affiliate marketing efforts, provided they are mindful of potential challenges.

Flag & Anthem

Sep 15, 2024 on Shopify

Easy installation. On-Boarding is very simple and were able to get partners set up very fast.

The Citizenry

Sep 12, 2024 on Shopify

Impact has proven to be a very user-friendly affiliate platform. It integrates seamlessly with Shopify. The onboarding process was smooth, and their responsive support team helped us get up and running quickly.

Step2Health

Sep 08, 2024 on Shopify

Platform was easy to use, they even gave personalized support with feedback in a timely manner when I had an issue and jumped on a call with me to help me work through it. Excited to continue to build on this platform.

Upway United States

Sep 04, 2024 on Shopify

Seamless onboarding, user-friendly interface, and exceptional customer support. 5 stars for Impact.com!

Liebe Seele-Japanese Premium Bondage & fetish Brand

Mar 26, 2024 on Shopify

good

Dreame US

Nov 30, 2023 on Shopify

We highly recommend this platform. It's incredibly user-friendly, and the technical support team is always quick to respond. Plus, our account manager has been a game-changer for us. Kelsey pays attention to detail, and her professionalism has made a significant impact on our business growth. We are grateful for her expertise and support.

JAMES BARK

Nov 28, 2023 on Shopify

Great experience with the integration of the platform.

TWOPAGES CURTAINS

Oct 24, 2023 on Shopify

Impact is a good affiliate platform with visual data reports and complete functions, which is very convenient for related brands.

Flybird Fitness

Oct 24, 2023 on Shopify

I know Impact since 3 years ago, their platform is more friendly for users than other tradition platform. Their head of customer success, Li Hongya, works very seriously and is sincere to users. They are really trying to help brands get better and better. A good platform for me.

V Shred Clothing

Oct 18, 2023 on Shopify

After careful consideration of various alternatives, we ultimately decided to opt for Impact, and we couldn't be more satisfied with our choice. Impact streamlines and efficiently manages partner marketing campaigns for several of our brands. Our We love working our Customer Success Manager, Corey. He consistently delivers exceptional support, he goes the extra mile to take care of his accounts and is quick to to address and resolve any challenges we encounter.