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Customer reviews: impact.com Affiliate Marketing

Develop by impact.com

Reviews (119)

Overall rating
4.4

What Merchants Think

The "impact.com Affiliate Marketing" app is generally well-received by merchants, particularly for its intuitive and easy-to-use platform. Many merchants have highlighted the seamless onboarding process and the effective support provided by the Impact team, which have made transitioning to the app relatively smooth. While some merchants have noted a few technical and customer service challenges, the overall experience has been positive for those looking to grow their affiliate network effectively.

Key Strengths

  • User-friendly interface with intuitive navigation
  • Seamless integration with platforms like Shopify
  • Efficient and smooth onboarding process
  • Highly supportive and responsive customer service team
  • Comprehensive affiliate management tools and analytics

Common Concerns

  • Sporadic technical support and slow resolution of issues
  • High pricing and contractual obligations
  • Instances of fraudulent activities and lack of transparency in affiliate quality
  • Billing and account closure challenges

Final Thoughts

The "impact.com Affiliate Marketing" app holds a strong position in the market due to its easy integration and solid affiliate management capabilities. While most merchants appreciate its functionality and support, some are concerned about its pricing, customer service responsiveness, and affiliate quality. Overall, it serves as a solid platform for businesses looking to expand their affiliate marketing efforts, provided they are mindful of potential challenges.

Brook Evans

Oct 29, 2024  on Shopify

Super easy to set up and use...basically turn-key integration with the best affiliate program out there. Great customer service too!

Stag Shop

Oct 27, 2024  on Shopify

Great software and top notch support. We had a hiccup in setup and they got it solved quickly and thoroughly. Excited to see where we can take this relationship.

Serenity Kids

Oct 25, 2024  on Shopify

Easy to implement and really user friendly to navigate in platform.

Seville Classics

Oct 23, 2024  on Shopify

Impact.com provided us with outstanding service. The onboarding process was easy and the representative is extremely responsive and helpful

Buddle Skincare

Oct 23, 2024  on Shopify

Easy installation and awesome onboarding assistance! Every Impact team member I have worked with thus far has been so lovely and quick to help. Creating account set up was fairly easy, but I sought out support to make sure I had completed the steps correctly. Janine Tuntuwa was and continues to be so kind, patient, and helpful to make sure I am set up for success on Impact. I am so thankful for her help!

Jacaranda Living

Oct 22, 2024  on Shopify

Very excited to start with impact.com. The platform sees easy to use and they have a lot of great publishers and influencers in there to work with that we are excited about.

The Honest Kitchen

Oct 21, 2024  on Shopify

We shifted from Partnerize to Impact and have never looked back. The direct integration means we no longer have to manually pass back transaction approvals, the platform is user-friendly and our account has great support.

Vape Juice Depot

Oct 21, 2024  on Shopify

Setup was quite easy and fast. Till now everything works perfect

GOLO

Oct 14, 2024  on Shopify

Just getting started on Impact.com but the platform is very easy to use and the set up process has been very simple. I believe we will be able to achieve a lot of success utilizing this application.

Retrospekt

Oct 08, 2024  on Shopify

Impact is really user-friendly, and the help documents they provide are a great resource! I've learned so much about Impact and affiliate marketing in general thanks to these resources. Their support teams have been great (shout out to Taryn for all the help as we've been onboarding) and have been a huge help in getting us ready to launch.

Splendid Spoon

Oct 02, 2024  on Shopify

Solid affiliate platform

Sun Home Saunas

Oct 02, 2024  on Shopify

Best affiliate platform in the world.

Cherri

Oct 01, 2024  on Shopify

The onboarding team is amazing and everything about this platform is easy to use and navigate compared to other affiliate platforms I have used in the past. Can't wait to get my affiliate program started!

sorse

Sep 26, 2024  on Shopify

From start to finish this was efficient and easy. Monique and her team we're there when needed and super professional. Set up and the education portal is well organized and easy to understand. Highly recommend.

Contours Rx

Sep 24, 2024  on Shopify

Impact and their team ensured a smooth integration for our company, getting us up and running within just a few days. Their expertise in the affiliate marketing space will provide exponential growth for our company.

Mikra

Sep 22, 2024  on Shopify

Had a great onboarding experience. Tech was great - they couldn't do enough for me. Excited to see how we do with Impact!

Eucalypso Home

Sep 19, 2024  on Shopify

Easy integration and setup, and streamlined onboarding experience. We've had a very seamless experience with Impact so far. The app has made integration very easy and saves us a lot of time, which is always great for a business!

Melinda Maria Jewelry

Sep 19, 2024  on Shopify

Extremely easy to install and they have a best in class support team to get it stood up and answer any questions along the way. We have used several affiliate platforms over the last couple decades and Impact is the most impressive out of them all.

Nutricost

Sep 18, 2024  on Shopify

Biggest and best affiliate platform available for businesses serious about opening up a new marketing and traffic channel for their Shopify store. Extremely user-friendly compared to other affiliate software and the Shopify setup was a breeze. 10s of affiliates applied to join our program on day 1 of going live.

Embrace Maternity

Sep 15, 2024  on Shopify

Just finished onboarding process and am thus far pleased with how efficient and easy it is to connect to Shopify!! A big plus for small business owners who do not have a in-house tech team. Taryn was my onboarding specialist and she was lovely to speak with as well.

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