ID.me Community Verification

About ID.me Community Verification

Launched May 20, 2020

Built by ID.me

Email :

[email protected]

Address

8281 Greensboro Drive, Suite 600, McLean, VA, 22102, US

Website Privacy policy FAQ

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Description

ID.me’s makes it easy to integrate community verification into your e-commerce store

It takes less than 5 minutes to integrate ID.me’s turnkey plugin. Once installed, your company can customize its own exclusive discounts. With comprehensive reporting and the ability to store verified customer data, ID.me increases conversion rates and drives customer acquisition. ID.me is trusted by major businesses as well as many federal and local government agencies.

Configure discounts within the plugin
Collect rich customer data for your analytics team and marketing personalization
Integrate the ID.me button on your cart, checkout or landing page

Introduction Video

Pros

Quick integration time of less than 5 minutes
Customizable exclusive discounts for loyal customers
Comprehensive reporting tools provided
Ability to store and use verified customer data
Increases conversion rates and drives customer acquisition
Trusted by major businesses and government agencies

Cons

Some users report persistent errors when customers attempt to use the app
Lack of timely customer support, with users reporting unaddressed issues
No available customer service or support number

Rating And Reviews

Shogun Sports

Jul 29, 2024 on Shopify

It's good when it works. Customers often get errors when trying to authenticate, and support never replies to queries. We had to install the free alternative app and we are seeing better results. We might delete id.me altogether in the next month if the alternative app continues to work.

Eyeglasses123.com

May 20, 2024 on Shopify

Unfortunately, I have also been unable to use the app. When customers click on their link, there is an error. I have tried many times for help, and to this day, I have not had a solution or even a person willing to help me look into it further. I was hoping for good things, but this company has issues, and it is a shame.

AHZURI

May 07, 2024 on Shopify

Doesn't work. Error message :( There is no customer service or support number. I have submitted an email requesting assistance and I still haven't heard back.

Olivia Macaron

Feb 28, 2024 on Shopify

App doesn't work. It's been more than a month and no one has reached out to help us fix the issue.

YourBagTag

Jan 03, 2024 on Shopify

Very disappointed with this app. The "Verify Me" links didn't work after setup and there is no documentation to help understand what might be going on. Also couldn't disable the app as other reviewers have pointed out. Reached out to support and there was no response. I don't work with app vendors that don't support their apps.

Strava Craft Coffee

Dec 07, 2023 on Shopify

The app stopped working and I have submitted multiple support tickets but still cannot get any support! I cannot even disable it, as it gives me an error, so all it does is upset my customers. DO NOT USE until they can get their support straightened out.

Trucks R Us

Oct 30, 2023 on Shopify

Great app. Fair pricing. A lot of referrals.

The Original PeachSkinSheets®

Mar 14, 2022 on Shopify

ID.me has been great! We love having a streamlined way to offer an official military discount. We received inquiries prior to ID.me and weren't sure how to proof them or what discount to give. Now we have a system that runs in the background with no additional work required on our end. Our only issue is the discounts come through as a code and our website can only accept one code per order by default, so we sometimes receive long complaints about this. It would be nice to have a gift card option available that could be used in addition to discount codes on our site.

Hunter Fan

Mar 10, 2022 on Shopify

This application was so easy to integrate with Shopify checkout! Id.me has provided me with an avenue to increase our new customers! Love working with this organization!