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Customer reviews: Hyperspeed EXTREME Page Speed

Develop by Shopify

Reviews (164)

Overall rating
4.9

What Merchants Think

Merchants generally have a high regard for "Hyperspeed EXTREME Page Speed." Most users report significant improvements in their website's loading times, leading to enhanced user experiences and improved conversion rates. The app is praised for its comprehensive support team, often highlighted as a standout feature. While there are some who encountered initial challenges or concerns with the app and support response time, the consensus among users is largely positive with many recommending it as essential for improving site performance.

Key Strengths

  • Significant improvements in site loading speeds.
  • Exceptional and responsive customer support, often cited by name.
  • User-friendly interface suitable for those with minimal technical expertise.
  • Effectiveness in enhancing SEO performance and conversion rates.
  • Comprehensive optimization tools like image compression and code minification.
  • Transparency in performance reports with detailed feedback.

Common Concerns

  • Initial delays in support response experienced by some users.
  • Perceived high cost for the service by certain merchants.
  • Some specific instances where the app's changes were not compatible with every store.

Final Thoughts

"Hyperspeed EXTREME Page Speed" is widely seen as a transformative tool for web optimization by merchants. It provides substantial speed enhancements and excellent support, making it a highly recommended app for improving Shopify store performance. While there are occasional reports of high costs and initial support delays, the overall effectiveness of the app heavily outweighs these concerns, making it a valuable investment for store owners seeking to enhance website performance and efficiency.

Wick of Hope

Jan 30, 2026  on Shopify

Support is great and the app has sped up my store a lot making it a better user experience for our customers.

Athena Fitness Collections

Jan 30, 2026  on Shopify

Terrible app. They are charging my card even though I uninstalled it two months ago. I want my money credited back to my card. Thank you for reaching out and for correcting this situation. Although the app did not help with speed I feel the customer service was spot on.

Athena Fitness Collections

Jan 29, 2026  on Shopify

Terrible app. They are charging my card even though I uninstalled it two months ago. I want my money credited back to my card. Still have not received my refund and it's been over a month. Can you please credit my account.

Geniogoods

Jan 20, 2026  on Shopify

Outstanding performance boost and exceptional support Hyperspeed has been one of the best apps we’ve added to our Shopify store. From a performance standpoint, it delivers exactly what it promises: noticeable speed improvements, cleaner optimizations, and a smoother overall experience without breaking the theme or core functionality. What really sets Hyperspeed apart is the customer support. The team is incredibly responsive, professional, and careful when assisting, always making sure not to interfere with existing optimizations or custom setups. That level of attention and respect for a merchant’s store is rare and highly appreciated. If you care about site speed, SEO, and working with a team you can truly trust, Hyperspeed is an excellent choice. Reliable app, real results, and support that genuinely stands behind the product. Highly recommended.

Sold Attire

Jan 13, 2026  on Shopify

An invaluable team that is always there when needed and literally made my website run incredibly fast.

Athena Fitness Collections

Jan 12, 2026  on Shopify

Terrible app. They are charging my card even though I uninstalled it two months ago. I want my money credited back to my card.

Mariam's Collection

Oct 30, 2025  on Shopify

We’ve been using Hyperspeed for our Shopify store and are truly impressed by both the performance improvement and outstanding support. The app significantly boosted our page speed and user experience. Most importantly, their technical team is incredibly professional and responsive — every issue we reported was handled quickly and with care. They genuinely understand Shopify merchants’ needs and always go the extra mile to make sure everything works perfectly. Highly recommended for anyone who values speed, reliability, and top-notch support!

Lace Lab

Oct 06, 2025  on Shopify

Orlando is the guy! Really got our site firing quickly and immediately saw a HUGE increase in conversion rate. It really showed how sluggish our site was going. They are even great at further customizing to your store to get the extra out of it vs. their starting configuration. Their processing for image compression is also insane. The hardest compression they have you can't tell the difference and really brought down our KB per image. Overall 100% using on all of our e-comm stores.

DRSA - Light it up

Oct 02, 2025  on Shopify

We’ve been blown away by the fantastic support from the Hyperspeed Extreme team. Not only did their solution dramatically improve our page speed, but their support team went above and beyond to answer every question quickly and clearly. It’s rare to find a company that combines a great product with such responsive and knowledgeable support. Highly recommend to anyone looking to take their site performance to the next level!

Lovirea

Sep 17, 2025  on Shopify

I don’t usually leave reviews, but Hyperspeed deserves it. Lightning-fast support, an expert jumped in and handled everything, and my site is genuinely faster. Highly recommend!!!!

Wine Coolers USA

Sep 10, 2025  on Shopify

I initally gave this a 1 star because it deserved one. Now I am giving it a 5 star and would say that it is comparable to Nitro Pak for Wordpress which is the best so they are the best but you have to contact them and have them do your website custom. It's free. If you do it yourself you will not receive the benefits this app has to offer and on shopify there are limited apps that truly improve your speed, this app does and they can also quickly remove the code although you will not want to once you see the effects. I highly recommend them however there should be a notice that says EMAIL US DIRECTLY so you can get a custom link that actually is awesome. Anyway im an american and this app is wonderful, so glad it exist, making shopify faster for SEO is difficult on shopify.

Instyle Rugs and Flooring

Sep 09, 2025  on Shopify

We contacted support for speed improvements, and they were excellent: very responsive and genuinely helpful

Rovalux

Aug 05, 2025  on Shopify

Very good application, very responsive support, it is working excellent. Great app, the support team is super efficient. They've helped me boosting the speed of my website and investigate with issues. I recommand to install it Super impressed!

Diet Smoke

Aug 04, 2025  on Shopify

The app is amazing - it nearly doubled my store's speed by optimizing images and using an intelligent script delay system. The support team is also fantastic - they respond within minutes and always understand exactly what my store needs

Glowperk

Jul 18, 2025  on Shopify

1. The app is easy to use and has a direct impact on site speed. 2. There's a team that configures the app for you. 3. We've probably tested over 100 apps — this is the best support team by far. They reply to every email immediately, at any hour, and with real solutions, not automated messages. 4. The price could be a bit more reasonable, but it's not a reason to lower the rating. Thanks for all!

Sagrada BioSkincare

Jul 09, 2025  on Shopify

They are very responsive. Every time I have a question or issue, I get great service, they explain to me the reasons for the situation, and they are always willing to help.

ROLL YOUR OWN PAPERS.COM

Jun 27, 2025  on Shopify

App performance is really good, and the customer service is top-notch! Thanks, Leslie, for helping out! :)

WakeMAKERS

Apr 16, 2025  on Shopify

Great app, but the support is incredible. We reached out thinking there was a conflict related to their code, which turned out to not be the case. Alex on their support team didn't just stop there though, he took the time to investigate the issue, and pin-pointed exactly what was causing it, even though it had nothing to do with their code. Super impressed!

Lotus Moon

Jan 05, 2025  on Shopify

The Hyperspeed support team is bar-none the best support I have ever dealt with. They know their product, they know shopify, they know customer service, they are patient and they get sh*t done. Call out to Orlando who spent the better part of a day helping me tracking down a script disabling our add to cart tracking while maintaining a blazing fast site speed score and loading time. You rock dude. Give that man a bonus. This thing no doubt has improved the conversion rate on our site and pays for itself.

Upcycled Designer Gemz

Dec 12, 2024  on Shopify

My website has sped up CONSIDERABLY! In addition, Hyperspeed's tech support is super responsive and quick should you need help. I am THRILLED that my site is lightening fast! I cannot recommend Hyperspeed enough!!!

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