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Customer reviews: HK Pickup: Store & SF Express

Develop by Wave Commerce
<h3>What Merchants Think</h3> <p>Overall, merchants express positive feedback regarding the "HK Pickup: Store &amp; SF Express" app. Many commend its seamless integration with checkout platforms, particularly Shopify, and note the enhanced flexibility it offers for customer pickup options. The app is frequently praised for its convenience, simplicity in setup, and the professional support provided by its customer service team.</p> <h3>Key Strengths</h3> <ul> <li>Easy and quick integration with checkout pages, especially Shopify.</li> <li>Enhances customer flexibility and convenience with pickup options.</li> <li>Highly responsive and professional customer support.</li> <li>User-friendly interface ensuring a smooth customer experience.</li> <li>Offers options like pickup at 7-eleven locations.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional issues with location display leading to increased workload.</li> <li>Address completion errors, resulting in customer complaints.</li> <li>Lack of swift support for certain technical issues raised.</li> <li>Desire for support of additional languages, including Chinese.</li> <li>Stability of the app in conjunction with other applications.</li> </ul> <h3>Final Thoughts</h3> <p>The "HK Pickup: Store &amp; SF Express" app is highly valued among merchants for its simplicity and effective contribution to enhancing customer pickup experiences. While it boasts a user-friendly design and excellent customer service, merchants suggest improvements in stability, language support, and addressing occasional technical issues to further enhance its functionality and reliability.</p>

Reviews (24)

Overall rating
4.7

What Merchants Think

Overall, merchants express positive feedback regarding the "HK Pickup: Store & SF Express" app. Many commend its seamless integration with checkout platforms, particularly Shopify, and note the enhanced flexibility it offers for customer pickup options. The app is frequently praised for its convenience, simplicity in setup, and the professional support provided by its customer service team.

Key Strengths

  • Easy and quick integration with checkout pages, especially Shopify.
  • Enhances customer flexibility and convenience with pickup options.
  • Highly responsive and professional customer support.
  • User-friendly interface ensuring a smooth customer experience.
  • Offers options like pickup at 7-eleven locations.

Common Concerns

  • Occasional issues with location display leading to increased workload.
  • Address completion errors, resulting in customer complaints.
  • Lack of swift support for certain technical issues raised.
  • Desire for support of additional languages, including Chinese.
  • Stability of the app in conjunction with other applications.

Final Thoughts

The "HK Pickup: Store & SF Express" app is highly valued among merchants for its simplicity and effective contribution to enhancing customer pickup experiences. While it boasts a user-friendly design and excellent customer service, merchants suggest improvements in stability, language support, and addressing occasional technical issues to further enhance its functionality and reliability.

Formulas

Feb 18, 2025  on Shopify

The app allows us to quickly set up the SF Express pickup points in the checkout page. Highly recommended, especially for Hong Kong store.

Mentholatum Hong Kong 曼秀雷敦香港官網

Jul 14, 2024  on Shopify

The app has allowed me to offer both SF Express pickup options to my customers, significantly increasing their flexibility and convenience. The setup was straightforward, highly recommended.

RankingDak hong kong

Apr 22, 2024  on Shopify

Great APP Great Customer Service, The Technical Team contacted us very quickly and keep helping us follow up our case. Thank you so much for the awesome solution.

泰好批—網絡批發直銷

Dec 11, 2023  on Shopify

非常遺憾 未能顯示順豐店舖位置導致工作量大增 有很多件因為地址不詳細退回,造成非常不便 而客服方面多次詢問都未能夠解決

TheFirstScent

Aug 11, 2023  on Shopify

經常有客人投訴選了順豐後沒自動填寫順豐地址。 Not a good app.always make mistake.and no response for my email.never reply my question

FairBuy

May 01, 2021  on Shopify

The app integrates with Shopify checkout page so well. Friendly user interface and smooth user experience for customers! In addition I'd like to highlight that the Wave Commerce Team is so helpful and offered professional customer service.

Second Kill

Dec 08, 2020  on Shopify

Great app. Good customer service! Although some apps crashed with the app, their supporting team was so helpful and solved the problem quickly.

毅成戶外用品 RC Outfitters

Apr 15, 2020  on Shopify

Good and more convenient for customers. It would be great if it could be with Chinese version and more stable.

wildholics

Oct 17, 2019  on Shopify

easy to setup and user friendly, it will be perfect if it can support my in-theme language switcher.

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