Good and efficient customer service

Amazing value for our money - this app is doing more than we initially asked. Also on top of that the customer support is wordclass.

Amazing support! Best I ever received! They helped me with unusual problem and now it's working perfectly. Great communication and everything else.

fast attention and good app

This app helped us tremendously during BFCM. Three of our high-demand SKUs went out of stock during the sale, but more inventory was hitting our warehouse right after Cyber Monday. We decided to continue selling the products going on backorder. Knowing these products would result in a 2-3 day fulfillment delay we used Hideship to hide our express shipping options if the customer had any of these items in their cart. Normally we go into a full code-freeze during BFCM, but this app gave us the confidence that we could make this critical change for the thousands of orders impacted.

Great app and excellent customer support. Fabio helped me set up my rules very quickly.

I have been using Hideship for about 8 months now. The basic features I understood on my own were working very well. I came up with a new scenario that I needed to help find a way to offer free shipping AND discount on products for certain members. Fabio took a concerned interest in my business problem I was trying to solve. He even took the time to get on a call directly with me to walk through what my business issue was and work through options on how to solve them in this area. His guidance found me a solution that is doing exactly what I needed and I am extremely happy with the answer. Very impressive they he cared enough to take the time to work directly with me to understand the issue and help find resolutions for the issue. I would highly recommend this app if you are having issues with shopify's limitations with shipping methods. Well worth the small monthly fee, have more features than I knew about and does exactly what it says.

Awesome Support! Fabio is doing a great job helping us to setup and integrate the app properly!

the app works exactly as it says and the support team is super professional and prompt. They solved the problem we encountered in just a few minutes.

We use this app to implement quite a few complex dynamic delivery charges. When I faced an issue Fabio quickly looked into this and worked with his technical team to enable me to achieve the rules that I needed. Great experience!

This app is great; it does exactly what it promises! Moreover, it was recommended directly by the Shopify shipping panel, which is a big plus. Many apps promise to sync with Shopify, but once you pay, you discover that’s not the case. Fabio and the team were available from the first minute, and we managed to solve an issue I had for a long time: hiding Shopify rates at checkout without losing the API connection with Google Merchant.

HideShip is an app worth trying, even if at first glance it might seem unsuitable for your needs. Its user-friendly interface makes it intuitive to use and doesn't require much effort to understand. If you have any doubts, it's worth reaching out to their support team – Fabio and Andrea helped me adjust the display of delivery methods based on the variants in my store. The customer service deserves top marks. Keep up the great work! Thank you.

Application très pratique pour gérer l'affichage des livraisons. Support technique rapide et très efficace ! Ils ont même créés un code spécial pour notre utilisation grâce à l'aide de Fabio qui a été super. Merci encore !

Super fast and competent support

Great app features. and the best app support in my experience. Andrea was very helpful and got onto a call to understand and solve issues. Great experience

This app is very helpful for B2B sales. It enables you to offer free shipping to tagged wholesalers as opposed to offer free shipping to all.

Makes the checkout extensibility transition seamless. We needed it to rearrange custom ship methods so that it would default to the first listed method. It does what it says it does!

Fantastic application! The implementation is very simple, the backoffice very intuitive and there are many possible rules. The icing on the cake: support is very responsive and helped me implement my rules.