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Customer reviews: HideShip:Hide Shipping Methods

Develop by Nextools

Reviews (68)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook toward "HideShip:Hide Shipping Methods". They appreciate the app's reliability in managing shipping methods and its ability to tackle complex shipping scenarios that Shopify alone cannot handle. The supportive customer service stands out, with team members like Fabio and Andrea often being commended for their assistance. Many merchants find the app intuitive and helpful, especially during significant sales events, such as BFCM.

Key Strengths

  • The ability to hide and rename shipping methods aligns with merchants' specific requirements.
  • Intuitive user interface and simple logic for creating both basic and advanced rules.
  • Comprehensive customer support, with quick and effective responses from the support team.
  • Flexibility in addressing unique scenarios, such as offering conditional free shipping and discounts.
  • Seamless integration with Shopify without losing functionalities, like API connections to Google Merchant.

Common Concerns

  • Limitations on the number of active customizations on certain paid plans.
  • Advanced customization features, like those based on dates, sometimes do not function as expected.
  • Lack of contact support options for some issues.

Final Thoughts

"HideShip:Hide Shipping Methods" is highly regarded for its functionality and active customer support, making it a valuable tool for merchants seeking to manage shipping methods creatively and efficiently. While there are some noted limitations, especially concerning customization on higher plans, the app's ability to address complex shipping needs generally outweighs these drawbacks, proving to be a beneficial addition for many Shopify users.

www.smfit.bg

Feb 26, 2025  on Shopify

Amazing value for our money - this app is doing more than we initially asked. Also on top of that the customer support is wordclass.

POSTOPIA

Feb 24, 2025  on Shopify

Amazing support! Best I ever received! They helped me with unusual problem and now it's working perfectly. Great communication and everything else.

Kosas Cosmetics

Dec 03, 2024  on Shopify

This app helped us tremendously during BFCM. Three of our high-demand SKUs went out of stock during the sale, but more inventory was hitting our warehouse right after Cyber Monday. We decided to continue selling the products going on backorder. Knowing these products would result in a 2-3 day fulfillment delay we used Hideship to hide our express shipping options if the customer had any of these items in their cart. Normally we go into a full code-freeze during BFCM, but this app gave us the confidence that we could make this critical change for the thousands of orders impacted.

Romantic Blessings

Oct 22, 2024  on Shopify

I have been using Hideship for about 8 months now. The basic features I understood on my own were working very well. I came up with a new scenario that I needed to help find a way to offer free shipping AND discount on products for certain members. Fabio took a concerned interest in my business problem I was trying to solve. He even took the time to get on a call directly with me to walk through what my business issue was and work through options on how to solve them in this area. His guidance found me a solution that is doing exactly what I needed and I am extremely happy with the answer. Very impressive they he cared enough to take the time to work directly with me to understand the issue and help find resolutions for the issue. I would highly recommend this app if you are having issues with shopify's limitations with shipping methods. Well worth the small monthly fee, have more features than I knew about and does exactly what it says.

Inotex.ro

Oct 08, 2024  on Shopify

the app works exactly as it says and the support team is super professional and prompt. They solved the problem we encountered in just a few minutes.

Invopak

Oct 08, 2024  on Shopify

We use this app to implement quite a few complex dynamic delivery charges. When I faced an issue Fabio quickly looked into this and worked with his technical team to enable me to achieve the rules that I needed. Great experience!

E N C A P T U R E

Sep 04, 2024  on Shopify

This app is great; it does exactly what it promises! Moreover, it was recommended directly by the Shopify shipping panel, which is a big plus. Many apps promise to sync with Shopify, but once you pay, you discover that’s not the case. Fabio and the team were available from the first minute, and we managed to solve an issue I had for a long time: hiding Shopify rates at checkout without losing the API connection with Google Merchant.

e-materials.pl

Sep 03, 2024  on Shopify

HideShip is an app worth trying, even if at first glance it might seem unsuitable for your needs. Its user-friendly interface makes it intuitive to use and doesn't require much effort to understand. If you have any doubts, it's worth reaching out to their support team – Fabio and Andrea helped me adjust the display of delivery methods based on the variants in my store. The customer service deserves top marks. Keep up the great work! Thank you.

OVS Middle East

Aug 20, 2024  on Shopify

I’m on a higher plan, but the single customization feature on the paid plan only allows for 5 active customizations, while I need 7. Additionally, the advanced customization based on dates isn’t functioning, and there’s no way to contact support.

Fonto de vivo

Jul 14, 2024  on Shopify

Application très pratique pour gérer l'affichage des livraisons. Support technique rapide et très efficace ! Ils ont même créés un code spécial pour notre utilisation grâce à l'aide de Fabio qui a été super. Merci encore !

maati crafts

Apr 23, 2024  on Shopify

Great app features. and the best app support in my experience. Andrea was very helpful and got onto a call to understand and solve issues. Great experience

Super-Dry (06)

Apr 11, 2024  on Shopify

This app is very helpful for B2B sales. It enables you to offer free shipping to tagged wholesalers as opposed to offer free shipping to all.

Pocket Radar ISR

Mar 27, 2024  on Shopify

Makes the checkout extensibility transition seamless. We needed it to rearrange custom ship methods so that it would default to the first listed method. It does what it says it does!

Wopilo-int

Jan 31, 2024  on Shopify

Fantastic application! The implementation is very simple, the backoffice very intuitive and there are many possible rules. The icing on the cake: support is very responsive and helped me implement my rules.

Spaceman

Jan 31, 2024  on Shopify

Very intuitive UI and very easy to follow the logic to create simple and/or custom rules. Setup took literally under 2 minutes. You can hide/change/rename/reorder shipping methods and make them available/unavailable to your customers based on things such as order price, weight, shipping country, currency used, customer tag, product tag, product collections. The possibilities are endless.

Nathan James

Jan 15, 2024  on Shopify

Great app that provides a basic functionality that was a key missing feature in a lot of our workflows. Being able to hide and rename shipping methods unlocked a lot of capabilities for us. On top of the app being great, the developer provides incredibly fast and efficient support for anything you need. Very helpful and addresses every issue and question thoroughly. 10/10 recommend.

Nutrifill

Dec 14, 2023  on Shopify

Was having a slight issue with one of the rules after successfully putting some others in place. Reached out in the chat feature and was helped quickly and effectively by a very friendly happy individual. Great product and wonderful service!

Reid Cycles

Nov 20, 2023  on Shopify

Had a great experience with Nextools, especially with Andrea from their team. We had some tricky shipping settings to figure out on our Shopify site. Andrea was super helpful, always on the ball with clear, easy-to-understand advice. Loved how they sent over screencasts to walk us through stuff – made things a lot easier. They even listened to our suggestions for future updates. Really felt like they were on our side, helping us sort things out. Big thumbs up for their support!

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