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Customer reviews: Hertwill ‑ EU Dropshipping

Develop by Hertwill

Reviews (68)

Overall rating
4.9

What Merchants Think

Merchants using "Hertwill ‑ EU Dropshipping" generally express high satisfaction with the app. They appreciate its simplicity and efficiency in setting up their stores and managing products. The app's focus on high-quality, sustainable European brands has been particularly well-received. Many users highlight the excellent customer support, which is both responsive and genuinely helpful, as a standout feature. Overall, Hertwill seems to provide a reliable and professional service, contributing positively to users' business operations.

Key Strengths

  • User-friendly interface and easy setup and integration.
  • Exceptional customer service, noted for being responsive and personal.
  • High-quality products from sustainable and exclusive European brands.
  • Seamless integration with Shopify and smooth product management.
  • Fast shipping and dependable order fulfillment.
  • Comprehensive support materials, including tips for improving e-commerce operations.
  • Continuous addition of new products and brands to keep the catalog fresh.

Common Concerns

  • Occasional server errors when importing products to Shopify.
  • Approval required by each brand, sometimes causing delays.
  • High delivery costs to certain European countries, impacting pricing strategies.
  • Competition and price sensitivity when products are available at competitive prices elsewhere.
  • A few technical and synchronization issues, though commonly resolved by support.

Final Thoughts

Overall, "Hertwill ‑ EU Dropshipping" is well-regarded as a robust and reliable app for merchants engaged in dropshipping, particularly for those prioritizing quality and sustainability in their product offerings. Its standout customer service, user-friendly features, and focus on high-quality European products make it a valuable tool for eCommerce businesses on Shopify. Despite some occasional concerns, such as server issues and delivery costs, the app is highly recommended for dropshipping entrepreneurs looking to offer premium products and enjoy strong support.

Talvin

Sep 28, 2024  on Shopify

Hertwill has been a breeze to work with! Easy setup, great product quality, and their support team is super responsive. Definitely recommend!

Atjaunek.lt

Sep 27, 2024  on Shopify

Pros: One of the best dropshipping apps out there - great product description and pictures, good quality brands. Clear interface, easy to use and intuitive. Really reasonable subscription plans. Last but not least they have amazing customer service and a very felt personal touch. Cons: You do have to be approved by each brand (but so do your competitors so there is a positive too) and each brand charges separately for shipping.

Trail Trek Boots

Sep 21, 2024  on Shopify

Very happy with Hertwill, verification was fast and the user experience is great. I love the fact that you can get proper products and not some AliExpress or Alibaba bs.

zuzu.lt

Sep 12, 2024  on Shopify

Great app, easy to use, very simple.

Totebags

Sep 10, 2024  on Shopify

Hertwill is a great choice for dropshipping. Have been using it only for a few days, but I like it a lot. The app is user-friendly, and the selection of brands adds real value to my store.

Flounder

Aug 29, 2024  on Shopify

Very positive experience so far. The setup was easy and everything works as it's supposed to. Will recommend!

Automaatika tooted

Aug 29, 2024  on Shopify

A very satisfied customer. I liked the customer service and the speed of the transaction.

Timensiooni pood

Aug 28, 2024  on Shopify

Very nice products and excellent customer support. Orders are delivered quickly. Special thanks to Joosep for assistance.

ZenStuff

Aug 27, 2024  on Shopify

We like their selection of mostly European-based products. Adding products to our store is easy and fast and they have solved all issues within a day. Nothing bad to add so far.

MinuPood

Aug 26, 2024  on Shopify

Great app! Setup was easy, and the integration went smoothly. The customer support is excellent, always responsive and helpful! Highly recommend!

Accessories

Aug 25, 2024  on Shopify

I've been using Hertwill for my dropshipping business, and I'm thoroughly impressed with the service. The platform is easy to navigate, making it simple to add products to my store and manage orders. Whenever I've had a question or needed assistance, the support team has been quick to respond and incredibly helpful. They genuinely care about helping you succeed. I highly recommend Hertwill to anyone in the dropshipping space.

Muralia

Aug 25, 2024  on Shopify

Hertwill's app is excellent—easy to use and seamless. Customer support has been really helpful in solving all the challenges that have come up. Their selection consists of only top quality products, and new products and brands are added frequently, so your customers will be happy. I can recommend Hertwill!

Finn

Aug 22, 2024  on Shopify

Hertwill actually does what it says and doesn't crash my store every other day. The products aren't the usual cheap junk – they're actually decent quality. Best part? When I had a problem, I got help from a real person who knew their stuff, not some copy-paste robot. It's nice to use an app that isn't just another overseas cash grab. If you're sick of wasting time on duds, give this one a shot.

Balls Inc

Aug 19, 2024  on Shopify

Hertwill app works really well. Smooth and efficient! Five stars for customer service as well.

PeachShop

Aug 17, 2024  on Shopify

Great app, highly recommend it. The products and content are top-notch, with an especially great selection of children's items.

lavatory

Aug 17, 2024  on Shopify

Great dropshipping app. Would recommend to others.

BoardgamesForKids

Aug 17, 2024  on Shopify

Great app, highly recommend it. The products and content are top-notch, with an especially great selection of children's items.

prill

Aug 14, 2024  on Shopify

I would like to thank the Hertwill team that helped me launch my first store that uses Dropshipping model. At first I was a bit hesitated because I had gag effect from all of the same lousy overseas crap but they showed me the new way. Hertwill products and process was something different something better. It might not be for everyone but it sure was for me.

Magiska Leksaker

Aug 14, 2024  on Shopify

So easy to start up with Hertwill. The support-team is awesome, always quick replys no matter what time or day! So happy doing buisness with them. They add new products and brands frequently. We have been using other dropshipping companys before, but none can compare quality and support as good as Hertwill :)

Neemin

Aug 14, 2024  on Shopify

We’ve been using this service for our Shopify store, and the experience has been great. The setup process was incredibly easy and quick, allowing us to integrate the service seamlessly into our Shopify store without any hassle. Their app is user-friendly and intuitive, making it straightforward to manage products. What I really like is their customer service. Whenever we’ve had questions or needed assistance, their support team has been responsive and helpful. This level of support has made our experience smooth and worry-free. Additionally, it’s clear that they are forward-thinking and continuously strive to improve their service. Overall, we highly recommend them!

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