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Customer reviews: AMP: FAQ Page & Help Center HQ

Reviews (30)

Overall rating
5

What Merchants Think

Merchants are overwhelmingly positive about "AMP: FAQ Page & Help Center HQ." They appreciate the user-friendly design, effective functionality, and exceptional customer support provided by the app's team. Many users emphasized how the app has effectively streamlined their customer interaction processes by providing a professional and easy-to-navigate help center.

Key Strengths

  • Outstanding customer support
  • User-friendly and intuitive interface
  • Quick and responsive customization
  • Effective in reducing customer service workload
  • Professional and modern design
  • Easy setup and wide range of customization options

Common Concerns

  • Issues with integration (though quickly resolved)
  • Occasional image upload problems

Final Thoughts

"AMP: FAQ Page & Help Center HQ" is highly regarded by merchants for its robust features and attentive customer support. The app is praised for its ability to enhance the user experience by providing a professional and easily navigable FAQ and help center. Its solid performance makes it a recommended choice for businesses seeking to improve customer interactions.

NOTIQ

Jul 28, 2023  on Shopify

This app served my business very well. The support team is outstanding and will do whatever it takes to make the app work well for you and how you need it. Great work, team! Thank you for all of your hard work and effort. Keep going!

Malo'o Racks

Apr 04, 2023  on Shopify

Great Support. I had an issue with uploading images and reported the problem; they escalated it and let me know when it was fixed. Cant ask for better than that! Mahalo,

Northsportz

Jul 25, 2022  on Shopify

The team is great they helped me in the modification I wanted to make they are fast and really! listening to their customers I love this app and their customer service good job guys !

Goodspread

May 30, 2022  on Shopify

It looks modern, it works, and the customer service is beyond good. That's really all I need. I've tried others but they didn't stack up. I highly recommend it.

ACDelco Tools

Jul 23, 2021  on Shopify

Top notch support team and user friendly interface. Have some issues with integration but they were fixed quickly by Robert.

SupaFantasticaUltra

Jan 13, 2021  on Shopify

A must-have and easy to use app for running a store professionally! The support is excellent and so is the customization!

ChefsWarehouse | UK Professional Catering Equipment & Supplies

Jun 03, 2020  on Shopify

Just the job. We needed to reduce the number of phone calls by providing self-help and general information to browsers & customers. This is so much better than dull old FAQs. we love it, Easy to set up and use. Highly recommended by Chefswarehouse.co.uk

Incann

Apr 21, 2020  on Shopify

We wanted to create a professional help center page with all the faq and articles with an easy to navigate design. This is the only app that I found that does just that. Best of all it’s easy to use, (our old faq app was so slow and design terrible) so best of all, we reached out to the developer to request customizations and he implemented them for us in a day! Really great customer service!

Stream Hosting

Dec 30, 2019  on Shopify

Wow, great app with amazing customer support! Definitely recommend trying the seven day free trial. Easy to setup and use.

Posh Way Jewelry

Dec 09, 2019  on Shopify

This App is brilliant, I used it to built my help center/FAQ page and it really works perfectly and is exactly what I needed. It has a very professional layout and design ( not like other apps out there) easy to use for customers as you can categorize you're FAQ questions in a very interactive way. It has customers feedback button (thumbs up/thumbs down) for each FAQs which is great for your store. I highly recommend it. They are also super responsive if you have any questions regarding the app. Robert has been awesome! he has helped me to set up/modify the app to fit my store theme and design many times and I mean many times (and also when I had my theme updated), super fast too! literally in few hours! Thanks again Rob!

Slickpads

Jun 06, 2019  on Shopify

This is the best help center app I have found. Super clean, customizable, and easy to use. HIGHLY RECOMMENDED!

Dead Eye Club 💀

May 07, 2019  on Shopify

Digging this app! Was super easy to get up and running, and it looks great. Definitely recommended. Really really cool stuff. I have been looking for something like this for a long time. Brilliant!

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