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Customer reviews: QR: WhatsApp Marketing + Chat

Develop by QuickReply.ai

Reviews (214)

Overall rating
4.9

What Merchants Think

Overall, merchants are extremely satisfied with the "QR: WhatsApp Marketing + Chat" app. They praise its user-friendly interface, which makes managing customer interactions and marketing campaigns seamless. Many reviews emphasize the app's ability to enhance communication and increase conversions for e-commerce businesses. Additionally, the support team is frequently mentioned for their exceptional service and prompt responses, further contributing to a positive user experience.

Key Strengths

  • User-friendly interface that simplifies broadcasting and customer chats.
  • Exceptional customer support known for quick and reliable service.
  • Effective automation features that streamline customer interaction.
  • Seamless integration with platforms like Shopify.
  • Outstanding onboarding experience with personalized assistance.
  • Powerful analytics and reporting tools for better marketing strategies.
  • Cost-effective solution noted for delivering a high return on investment.

Common Concerns

  • Absence of WhatsApp Pay being noted as a desired feature.
  • The onboarding and implementation process can take varying amounts of time depending on customization requirements.
  • Occasional concerns about the initial cost for higher-tier plans, although generally seen as justified in terms of value.

Final Thoughts

The "QR: WhatsApp Marketing + Chat" app is highly recommended for businesses looking to leverage WhatsApp for marketing and customer engagement. Merchants consistently praise its robust features, ease of use, and top-notch customer support. While there are minor concerns about certain features and setup time, the overall reception is overwhelmingly positive, making it an effective tool for improving communication and driving sales.

Prinjal Jewels

Apr 15, 2025  on Shopify

Excellent Support & Seamless Experience! I had a great experience with the QuickReply team. Their support was prompt, professional, and super helpful. I faced a few issues with WhatsApp API integration, especially related to catalog messaging, and they resolved all my queries in a single call. The team is knowledgeable and ensures you get the right guidance. I'm fully satisfied with their service and highly recommend them to anyone looking for reliable WhatsApp integration solutions!

SiYu Shades

Apr 09, 2025  on Shopify

QR is aesome the service the support staff the energy they carry everything is just awesome. The way Saloni helped me out and solved my problem in a blink of eye was seriously commendable

IKONIC WORLD

Apr 07, 2025  on Shopify

Excellent marketing app with great support! Highly effective for boosting sales and engagement. The support team is responsive and helpful—definitely recommend!

Lal Sweets Pvt Ltd

Apr 04, 2025  on Shopify

The setup was incredibly straightforward, and the documentation provided was clear and easy to follow. The ability to send notifications, updates, and customer support messages directly through WhatsApp has significantly improved our communication efficiency.

UN-CUFFED

Apr 03, 2025  on Shopify

The team has the best response time for queries or cmapiagns! The app is easy to use and set up ! Debanita from their team is great. Highly recommend the app.

House of Banaras

Mar 31, 2025  on Shopify

This app is a game-changer for boosting customer engagement! The automated messaging and customizable campaigns make marketing effortless, while the seamless Shopify integration ensures smooth operations. The user-friendly interface and reliable performance make it a must-have for handling customer chats and order communications efficiently. Plus, the responsive customer support and regular updates keep the experience top-notch. Highly recommended for optimizing WhatsApp marketing strategies!

Sutra Art of Clothing

Mar 29, 2025  on Shopify

Quick Reply seamlessly integrates with Shopify, making WhatsApp communication effortless. It ensures instant responses, automated follow-ups, and smooth order tracking, improving customer engagement.

The India Craft House

Mar 29, 2025  on Shopify

Support team (Rochan Tripathi) of Quick Reply is very responsive and proactive. They fix issues very promptly.

House of Heroes

Mar 27, 2025  on Shopify

QR is a really good fit for our brand from a value/price standpoint, also very timely customer service.

Ahika

Mar 26, 2025  on Shopify

We have had a good experience with QuickReply. The service team is too good to guide you at any point of time.

Menoveda

Mar 24, 2025  on Shopify

We are highly satisfied with the service and solutions provided by QR. Their team helped us improve our retention revenue. Making broadcasts and campaign is super simple with the guidance of our POC. Must try. highly recommended.

Ikka Dukka Studio Private Limited.

Mar 21, 2025  on Shopify

I’ve had an excellent experience with this team. They are by far one of the most responsive teams. My requirements were addressed and fulfilled within a day, and the entire process of getting the broadcast up and running took just a couple of hours. The speed and convenience were outstanding. A special shoutout to Rochan, who was incredibly kind, helpful, and attentive throughout. Highly recommend working with them!

HighSpark

Mar 20, 2025  on Shopify

Highly recommend QuickReply for businesses seeking a reliable and effective messaging solution. We have been using QuickReply for couple months, and it has significantly enhanced our WhatsApp communication. The platform provides a seamless and user-friendly experience for managing customer inquiries and order-related messaging. Additionally, the support team is highly responsive, ensuring smooth and efficient operations. Very happy with them!

monri

Mar 19, 2025  on Shopify

Nice platform. Good client service by them and specially Rochan is very helpful. Definitely will suggest others from this industry.

The Be Life

Mar 19, 2025  on Shopify

Great Team. Fantastic Support. Really supportive and polite people. Especially Rochan from CS. Good Job.

Khyaal (Taisho Ventures Pvt Ltd)

Mar 18, 2025  on Shopify

This is a very nice feature to add to your store, as it helps us manage our leads and customers efficiently. This feature also gives you options to run customisable campaigns and broadcasts. We have noticed a growth in engagement rate. Deepash and Debanita have helped us a lot during onboarding and during customisation requests.

Charmacy Milano Store

Mar 15, 2025  on Shopify

The app is excellent and provides various features for WhatsApp marketing that really help us, our experience has been really great, especially with their customer support team, they are always quick to respond and ready to help anytime. I would recommend this app to everyone.

Silai Machine

Mar 12, 2025  on Shopify

The team of quickreply is a bunch of people work day and night to make there customer to approach audience in a fast and effective way . I always love the team member's efforts and knowledge

Take 2 Care

Mar 11, 2025  on Shopify

We recently integrated the QuickReply WhatsApp API into our website, and the experience has been outstanding! The team was incredibly responsive, professional, and efficient in handling the integration process. They provided clear guidance at every step, ensuring a smooth setup without any technical issues. The API works seamlessly, enhancing our customer engagement and making communication more efficient. We highly appreciate their prompt support and expertise. If you’re looking for a reliable WhatsApp API solution, QuickReply is the way to go!

Nakhrewaali

Mar 08, 2025  on Shopify

The team has been one of the most responsive teams within shopify apps. The requirements were fulfilled within a day. It was very convenient and fast to get the broadcast up and running within couple of hours. It has been a very pleasant experience.

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