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Customer reviews: WebPlanex: GST Invoice India

Develop by WebPlanex
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Reviews (512)

Overall rating
5

What Merchants Think

Merchants overall have a positive perspective on "WebPlanex: GST Invoice India". Many users appreciate the app's seamless integration with Shopify for GST-compliant invoicing, noting its user-friendly interface and efficient functionality. The app is frequently praised for simplifying GST invoicing and compliance, which is especially valuable for Indian businesses. Additionally, the customer support receives high commendation for its responsiveness and ability to resolve issues promptly, with specific mentions of support team members like Jyoti and others contributing to a favorable experience.

Key Strengths

  • User-friendly interface that simplifies GST invoicing
  • Seamless integration with Shopify for easy invoice management
  • Efficient and accurate GST-compliant invoice generation
  • Outstanding customer support, with quick problem resolution
  • Responsive support staff, providing personalized and prompt assistance
  • Customization options for tailored invoicing solutions
  • Positive impact on tax filing and management processes for businesses

Common Concerns

  • Issues with data inconsistencies and technical delays
  • The need for bulky manual input and limited automation in some areas
  • Pricing perceived as high, especially for small businesses
  • Concerns over personal data use, like receiving messages on personal channels
  • Lack of some desired features like product barcodes and automatic B2B billing

Final Thoughts

Overall, "WebPlanex: GST Invoice India" stands out as a reliable solution for GST invoicing, particularly for Indian merchants using Shopify. Its ease of use, robust functionality, and dedicated customer support make it a highly recommended app. While there are areas for improvement, such as enhanced automation and pricing considerations, the app's strengths in simplifying compliance and user satisfaction remain significant. It’s a valuable tool for businesses aiming for efficient tax management and invoice processing.

GOLFISM

Jan 16, 2025  on Shopify

The customer service team was responsive and helpful. Highly recommend!

Frank Fools

Jan 16, 2025  on Shopify

very helpful app for small businesses. also, great customer support.

Mokae Beauty

Jan 15, 2025  on Shopify

Amazing customer service. All questions are answered immediately. One dedicated POC is given to each client.

spice2nuts

Jan 13, 2025  on Shopify

Best service, Best Support All in One Solution

DUJA

Jan 12, 2025  on Shopify

GREAT APP TO CALCULATE ST, VERY HELPFUL CUSTOMER CARE.

SofaPotato

Jan 12, 2025  on Shopify

Very fast service.

Saral Home

Jan 08, 2025  on Shopify

Realy realy good App for GST Invoicing! This app is a game-changer for anyone managing GST invoices in India. The setup was incredibly easy, and the features are tailored perfectly for compliance with Indian tax laws. Generating GST-compliant invoices is seamless, and the automated features save me so much time and effort. The interface is user-friendly, and the support team is always prompt and helpful

Roshni Boutique

Jan 07, 2025  on Shopify

I am extremely grateful to Ali for his assistance in setting up my GST. His expertise and patience made the entire process smooth and hassle-free. He explained everything clearly, answered all my questions, and ensured that everything was done accurately and on time. Highly recommend his services!"

frontierbiscuit

Jan 06, 2025  on Shopify

Awesome support team and best GST plugin.

Sunbeam Merchantile Ventures

Jan 06, 2025  on Shopify

This app is super effective and time saving for bulk and auto invoicing

Recode Studios

Jan 06, 2025  on Shopify

Great software and customer support

Made Of Style

Jan 04, 2025  on Shopify

Extremely professional support team. The app is very easy to use and setup.

LMNOH

Jan 02, 2025  on Shopify

great app for shopify

Paparaty

Dec 31, 2024  on Shopify

5/5 stars! I recently used shopify site and it is very convenient to download GST invoice from the site.The customer service team was responsive and helpful. Highly recommend!

Odhanon

Dec 29, 2024  on Shopify

You have truly impressed us with your expertise and handling procedures, especially when it comes to taxes and invoices. Our issues with the settings were efficiently resolved and customer service is quite quick and responsive.

Pelicanwork

Dec 24, 2024  on Shopify

Jyothi helped us a lot thank u.

Novora

Dec 23, 2024  on Shopify

Super easy to use app with supportive app.

Amar Chitra Katha

Dec 23, 2024  on Shopify

This is a very nice app to manage te GST invoices. The staff especially Jyoti is so supportive and handles the escalations very well.

Thyromart

Dec 18, 2024  on Shopify

The app is great and easy to use, especially for Indian Merchants as it showcases everything that is required in an invoice. Apart from the application the support team(Jyoti Mam) is also very responsive and supportive. Recommended for Indian Merchants

Mahabir fashion

Dec 17, 2024  on Shopify

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