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Customer reviews: GP Lite Order Scanner

Reviews (17)

Overall rating
3.1

What Merchants Think

Overall, merchants find the "GP Lite Order Scanner" app to be a valuable tool for managing and verifying orders in warehouse operations. Many users appreciate its ease of integration and its ability to streamline processes, reduce errors, and facilitate efficient training of new employees. While there are some concerns regarding technical support and feature limitations, the app is generally well-received for its core functionalities.

Key Strengths

  • Quick installation and easy setup.
  • Effective in reducing pick and pack errors.
  • Facilitates onboarding of new warehouse staff.
  • Responsive customer service.
  • Efficient error detection and correction during order picking.
  • Integrates well with existing tools and scanners.

Common Concerns

  • Lack of response from support when reaching out with critical issues.
  • Limitations in scanning large orders (over 35 items).
  • Issues with printing more than 10 packing slips at a time, causing delays.
  • Desire for additional features, such as barcode printing and packaging prediction.

Final Thoughts

The "GP Lite Order Scanner" app is widely regarded as a reliable and efficient tool that enhances order scanning and fulfillment processes. Its strengths in error reduction and seamless onboarding of staff make it a favored choice for many merchants. However, the occasional lack of prompt support and some functional limitations suggest room for improvement. Nonetheless, its overall reception is positive, and many businesses find it indispensable in their operations.

Kaulumaika

Jan 07, 2023  on Shopify

I really like this app. It catches all our mistakes. It does show a lot of "error" messages, but usually refreshing it a couple of times takes care of that. - Only area of improvement is to let you print more than 10 Packing slips. That's a lot of clicking and waiting for pages to load to do 200+ orders 10 at a time. I would double what I pay for the subscription if it could do 1 additional thing: predict the shipping package and print it on the packing slip so that my workers could know what box they'll need before they start fulfilling the order. Overall I am very happy with the app and I hope it continues to make updates as it's the only app I've found so far that offers this service. Get the app - you'll save time and money.

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