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Customer reviews: Gro Post Purchase Upsell

Develop by Gro Apps

Reviews (33)

Overall rating
4.9

What Merchants Think

Merchants have generally positive feedback for the "Gro Post Purchase Upsell" app. Many users find the app intuitive, easy to set up, and appreciate its functionality in enhancing post-purchase offers. However, certain limitations, such as currency constraints, have been noted by some users. Overall, it is recommended by most who have tried it, emphasizing its potential for e-commerce store owners.

Key Strengths

  • Ease of use and simple setup process
  • Effective post-purchase funnel features
  • Excellent customer service, particularly from a representative named Raj
  • Good value, with some highlighting it is free
  • Intuitive user interface

Common Concerns

  • Restricted functionality with non-US currencies
  • Occasional unresolved questions despite good support
  • Lack of complete resolution for some store-specific issues

Final Thoughts

Overall, the "Gro Post Purchase Upsell" app is well-received for its ease of use and ability to improve post-purchase experiences for customers. While there are some limitations and areas for improvement, particularly with currency compatibility, the app is commended for its customer support and simplicity, making it a valuable tool for e-commerce store owners seeking to enhance their sales funnels.

WHITE TURTLE BEAUTY

Dec 15, 2024  on Shopify

I really like it, but it only works for US orders in US dollars. For Canadian orders in Cad dollars, the post purchase offer does not show once payment is confirmed. Interesting because my store is Canadian with store currency US funds. I see many non-US stores using the app with no issues, so I wonder if it is because I accept both currencies?

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