Reviews: Grid & Pixel Email Templates

Customer reviews: Grid & Pixel Email‑SMS‑Popups

Reviews (154)

Overall rating

4.9

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What Merchants Think

The consensus among merchants using "Grid & Pixel Email Templates" is overwhelmingly positive. Users praise its ease of use, dynamic design capabilities, and impactful integration with Shopify. Many have reported a noticeable improvement in email engagement and revenue growth, attributing the app as a game changer for their marketing efforts. Customer service, particularly from John and his team, is highlighted as being exceptional and supportive throughout the onboarding and usage process.

Key Strengths

Seamless integration with Shopify and Klaviyo
Highly customizable and visually appealing email templates
Significant improvement in email engagement, click-through rates, and sales conversions
Outstanding customer service and dedicated support team
Cost-effective and offers high return on investment
Automated flows and campaign setup for marketing

Common Concerns

Limited customization in text length and template design for certain users
Short trial period with no free plan available
Small issues with template text translation for non-English users

Final Thoughts

"Grid & Pixel Email Templates" is highly recommended by its users for its powerful email marketing capabilities and exceptional customer support. While there are minor concerns regarding template customization and trial periods, its strengths significantly outweigh these drawbacks. The app is especially beneficial for Shopify store owners looking to elevate their email marketing strategy with professional, engaging templates and seamless platform integration.

High Value Target

Nov 11, 2025 on Shopify

What I found is that the sale I run must match whatever templates Grid Pixel provides. If I want to run a sale on a specific product at say 25% off, I have to hope there is a Grid Pixel template with the same sale because I can't change the templates. If I try to change the template there are glitches. Btw, there appears to be no option available anywhere to cancel the Grid Pixel subscription, there is only an option to change the plan.

Cleo & Me

Jul 13, 2024 on Shopify

They don't have a free plan. The trial is only 7 days. The GIF they generated are very small and basically your customer receive an entire blank email with only a tiny area in the center that shows their design. And they only allow you to write 3-5 words in a line. Three lines at most. Which means their template can't even display an entire sentence. Basically you MUST use the design they already pre-wrote, no customization! If that's the case, I can generate unlimited GIFs with my own AI services and doesn't have to pay the $99 per month.