What Merchants Think

Merchants generally have a positive experience with the "GA4 Google Analytics 4 ‑ GTM" app, praising its ease of installation and effective integration with Shopify and Google Analytics 4 (GA4). Many users highlight the app's ability to simplify e-commerce event tracking and the proactive support provided by the customer service team. However, there are occasional reports of less satisfactory customer service experiences.

Key Strengths

• Simple and fast integration with GA4 and Google Tag Manager (GTM).
• No-code setup, making it accessible for non-tech-savvy users.
• Comprehensive e-commerce event tracking, including View cart, page views, and Purchase events.
• Efficient customer support with quick response times and helpful guidance on advanced use cases.
• Ability to handle server-side tagging and customization options based on business needs.

Common Concerns

• Occasional issues with integration that require customer support intervention.
• Some experiences of delayed or inadequate customer service response.

Final Thoughts

Overall, the "GA4 Google Analytics 4 ‑ GTM" app is well-received by merchants, particularly for its user-friendly interface and robust event tracking capabilities. While most praise its support team and installation process, ensuring consistent customer service quality will enhance overall satisfaction. This app is especially recommended for businesses transitioning to GA4 and looking for a reliable solution to track e-commerce activities seamlessly.