Golden Tracker

Develop by Shopify

$4.99-$29.99

/ Month

3 Days Free Trial

Real-time Shopify order tracking with customizable updates for improved customer experience.

Real-time tracking

Dynamic messaging

Customizable timelines

Authentic data updates

Reduced support tickets

About Golden Tracker

Launched Apr 17, 2025

Built by Shopify

Address

Berlin, DE

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Golden Tracker offers real-time order tracking and customizable delivery timelines.

Golden Tracker enhances Shopify stores by providing a customizable tracking page, reducing "Where is my order?" inquiries with real-time status updates. Ideal for late-arriving orders. Merchants can focus on core tasks instead of managing customer emails. Customize delivery timelines and status messages to improve customer experience. The app ensures authenticity by updating with real order data.

Real-Time Order Tracking: Provide instant status updates to customers.
Customizable Timelines: Adjust delivery timelines to match your process.
Lower support tickets: No more broken tracking codes on random websites.
Authentic Order Data: Automatically update with real information when available.
Dynamic Status Messaging: Communicate order statuses clearly and effectively.

Pros

Provides real-time order tracking with customizable updates, improving customer experience.
Offers a customizable tracking page that reduces 'Where is my order?' inquiries.
Enables merchants to focus on core tasks by reducing the need to manage customer emails.
Allows customization of delivery timelines and status messages to match actual shipping processes.
Ensures authenticity by updating with real order data, improving accuracy in order statuses.
Reduces support tickets by providing clear, accurate updates without unnecessary tracking steps.
Keeps things simple and focused, reducing confusion for customers.

Cons

Relies on merchants to set realistic delivery timeframes, which might require additional input and adjustments.
Effectiveness may vary depending on how extensively merchants customize and manage settings.

Top Helpful Reviews

MyGlamoura - Light Therapy

Apr 22, 2025 on Shopify

We’ve tested a lot of tracking apps, but Golden Tracker is the first one that truly gives us full control over the estimated delivery time. Instead of relying on inconsistent carrier data, we can set realistic timeframes that match our actual shipping process and that has made a huge difference in customer satisfaction. Since switching to Golden Tracker, our customer service tickets have dropped significantly. Customers get clear, accurate updates without being overwhelmed by unnecessary tracking steps. Most apps show too much and confuse the buyer, this one keeps it simple and focused. We also love that the order is only marked as delivered when it actually arrives. That level of accuracy is something we didn’t get with other tools. Golden Tracker has helped us take control of the post-purchase experience, reduce support load, and keep things transparent for our customers. Highly recommended.