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Customer reviews: Gobot ‑ AI Chatbot + Quiz

Develop by Gobot

Reviews (19)

Overall rating
3.8

What Merchants Think

Overall, merchants express a positive sentiment towards "Gobot ‑ AI Chatbot + Quiz", highlighting its value in enhancing store functionality and boosting sales. While some users commend its ease of use and customer support, others pointed out challenges in setup and unresolved issues.

Key Strengths

  • Significant value and positive impact on sales and store functionality
  • Easy to use with a variety of customizable options
  • Intuitive interface that simplifies the chatbot creation process
  • Highly flexible, offering diverse functionalities for different business needs
  • Good customer support, especially when working directly with team members like Max Ronai

Common Concerns

  • Instances of non-responsive or delayed customer support
  • Challenges during setup for some merchants, requiring technical knowledge
  • Technical issues persisting over time without resolution

Final Thoughts

"Gobot ‑ AI Chatbot + Quiz" is well-received by many merchants for its contribution to streamlining operations and improving customer interaction. Though some users encounter setup difficulties and sporadic support issues, its benefits seem to outweigh the drawbacks, making it a valuable tool for online stores.

Fc Sports

Jan 05, 2025  on Shopify

I've had this app but the support team starting with Max is non existent. I reach dout to them letting them know of the issues i was having and all they would say is "will check it out and get back to you" weeks passed and nothing. The set up for this is not user friendly so unless you are very tech savvy save your time and go with the plenty of other options that are on the app store and a lot easier to manage.

ネコソダテ®日本で唯一のまじめな首輪®専門店

Feb 24, 2023  on Shopify

I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.

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