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Customer reviews: Gobot ‑ AI Chatbot + Quiz

Develop by Gobot

Reviews (21)

Overall rating
3.3

What Merchants Think

Overall, merchants express a positive sentiment towards "Gobot ‑ AI Chatbot + Quiz", highlighting its value in enhancing store functionality and boosting sales. While some users commend its ease of use and customer support, others pointed out challenges in setup and unresolved issues.

Key Strengths

  • Significant value and positive impact on sales and store functionality
  • Easy to use with a variety of customizable options
  • Intuitive interface that simplifies the chatbot creation process
  • Highly flexible, offering diverse functionalities for different business needs
  • Good customer support, especially when working directly with team members like Max Ronai

Common Concerns

  • Instances of non-responsive or delayed customer support
  • Challenges during setup for some merchants, requiring technical knowledge
  • Technical issues persisting over time without resolution

Final Thoughts

"Gobot ‑ AI Chatbot + Quiz" is well-received by many merchants for its contribution to streamlining operations and improving customer interaction. Though some users encounter setup difficulties and sporadic support issues, its benefits seem to outweigh the drawbacks, making it a valuable tool for online stores.

Fc Sports

Jan 05, 2025  on Shopify

I've had this app but the support team starting with Max is non existent. I reach dout to them letting them know of the issues i was having and all they would say is "will check it out and get back to you" weeks passed and nothing. The set up for this is not user friendly so unless you are very tech savvy save your time and go with the plenty of other options that are on the app store and a lot easier to manage.

ネコソダテ®日本で唯一のまじめな首輪®専門店

Feb 24, 2023  on Shopify

I have been using it conveniently for a long time, but since the end of 2022 it has not worked properly due to a problem. Although I have been communicating with support, I am still in trouble without solving it now.

Fc Sports

Jul 29, 2022  on Shopify

I've had this app in my store for 2+ years and it's definitely brought value to my shop. Not the same level of support as live but pretty close to it. Configuring it can be tricky but once it's set up you don't really have to worry about it and just let it run.

Grayline Medical

Feb 22, 2021  on Shopify

Great App I am closely working with Max Ronai to make this app work better for our website. I am extremely impressed with the knowledge of the GOBOT team. They are very talented and available whenever you need

Rose Boutique

Feb 05, 2021  on Shopify

This app brings that extra umph to my shop. It is to easy to create and the idea of having a BOT to do all the talking for me is simply genius. I love it. AMAZING!!!

codigopetaccia

Sep 09, 2020  on Shopify

This app is amazing! For me bots was a word that meant difficulty and complications and thanks to gobot I discovered how easy it could be To build one because of their intuitive interface and how they help you reach more sales and revenue! When you start your company the amount of work is overwhelming and you have to be an all in one worker, and believe me Gobot can relief you a lot of work! Definitely will continue working with them!

Friday Sock Co.

Aug 19, 2020  on Shopify

I used this app to help answer common questions while people are visiting my site. It was very easy to set up and allowed for lots of customization!

Angel Competition Bikinis

Oct 31, 2019  on Shopify

There are a lot of chatbots on the market. This one is definitely the best. Some apps are hard to use. However, this one is easy to use. We love it. There are a variety of options that we can play with. We are excited to explore more within the app ❤️❤️❤️

B-Potent

Dec 16, 2018  on Shopify

Hands down the best app I have installed for our business. This app allows you to distill all pertinent customer inquiries down to a process that customers close/convert themselves. Amazing app, through and through.

HathaZone.com

Nov 14, 2018  on Shopify

I absolutely love this app! It is very easy to learn and use. The results are nothing short of amazing in the feeling it gives to your store. I looked at a number of other bots and considered hiring a bot programmer to develop something for me. I'm glad I found Gobot. It will be one of must use apps for any new store I create.

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