What Merchants Think

Merchants using the "Fittingbox Virtual Try‑On" app generally express positive feedback, appreciating its ease of setup, realistic virtual try-on experience, and the tangible impact on customer engagement and sales. Merchants feel supported by the Fittingbox team, which has been highlighted as responsive and helpful in addressing business needs.

Key Strengths

• Easy and quick setup process.
• Realistic and seamless virtual try-on experience.
• Increases customer confidence and reduces returns.
• Responsive and supportive customer service team.
• Enhances customer engagement and provides an interactive shopping experience.

Common Concerns

• Issues with customer service response times.
• Lack of clarity on subscription cancellation.
• Manual addition of sunglasses not effective for all types (e.g., shield-type sunglasses).
• Desire for additional features, such as a live counter for try-ons.

Final Thoughts

The "Fittingbox Virtual Try‑On" app is well-regarded among merchants for transforming the eyewear shopping experience through its innovative and accurate virtual try-on technology. While most users are satisfied with the app’s impact on business performance and customer interaction, improvements in customer support and additional feature enhancements could further elevate user satisfaction.