GB: Free Gift with Purchase logo

Customer reviews: GB: Free Gift with Purchase

Develop by Digismoothie

Reviews (197)

Overall rating
4.9

What Merchants Think

Overall, merchants have a very positive impression of "GB: Free Gift with Purchase." They commend its functionality, ease of use, and the significant boost in sales and average order value (AOV) it provides. Most notably, the app's customer support is repeatedly praised for its quick response and effective problem-solving capabilities. Many users highlight that the app significantly enhances customer satisfaction by allowing easy management of free gifts with purchases.

Key Strengths

  • Highly efficient and responsive customer support team
  • Easy to use interface and straightforward functionality
  • Effective in increasing sales and AOV
  • Comprehensive and intuitive features
  • Ability to handle different currencies and global needs

Common Concerns

  • Occasional technical issues, such as gift application glitches
  • Concerns about the app's cost relative to its contribution to long-term site strategy
  • Minor issues with theme conflicts upon installation
  • Sporadic complaints about performance, such as lagging or inconsistencies in gift application

Final Thoughts

"GB: Free Gift with Purchase" is well-received for its reliability and effectiveness in boosting sales and customer satisfaction. Despite some minor technical hiccups and price concerns, the app's standout customer support, intuitive design, and versatile features make it a valuable tool for merchants looking to enhance their online store's appeal with promotional gifts.

Toni Pons

Jul 16, 2024  on Shopify

great app and awesome customer service.

Get The Mozy

Jun 30, 2024  on Shopify

We LOVE this app because offering free gifts as incentives is really important to our brand. Their customer service is AMAZING. Immediately responsive and even willing to go above and beyond to help make things work the way we need them to for our brand. We anticipate being customers for a very long time. Highly recommend!

Be Dyverse

Jun 29, 2024  on Shopify

I had a problem the same day to launch the offer and I had no idea at all about how to fix it. The support team solved the issue in no time. Impressed.

WishGarden Herbs

May 10, 2024  on Shopify

Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!

Helvetskin

Apr 25, 2024  on Shopify

Top, service client incroyable !

Jeans Barn

Mar 31, 2024  on Shopify

Very good and easy to use app + very fast support

Bachs Bilpleje Shop

Jan 22, 2024  on Shopify

Works as intended, i cant really tell how much more revenue, i have gotten based on the free gifts, but it seems like the customers are really happy, that they are being handed a free gift. Makes it much more special, when it pops up/shows up in their cart, so its not just something you do after the fact.

Fenris Workshop

Jan 10, 2024  on Shopify

A very excellent app run by an excellent team! Support is very friendly and helpful, and they reply quickly. I can say this is the best gift app there is, and we have tried many! There are quite a few features and even more advanced settings to unlock. Ask their team and they will show you the way! You won't be disappointed.

VOTARY

Dec 27, 2023  on Shopify

I have been using Gift Box for the past 6 months, and I cannot express enough how impressed I am with both the app's functionality and the outstanding customer support provided. It's not every day that you come across an app that goes above and beyond to ensure user satisfaction. First and foremost, the app itself is a game-changer when it comes to offering free gifts in Shopify. It offers all the functionalities you may need and also works with different currencies. The user interface is intuitive, making it easy to navigate and explore a wide range of thoughtful and unique gift options. However, what truly sets this app apart is its customer support. I had a minor issue with a recent order, and the response I received from the support team was nothing short of exceptional. Their response time was incredibly fast, and they demonstrated a genuine commitment to resolving my concern promptly. The representative I interacted with was not only knowledgeable but also went the extra mile to ensure I was completely satisfied with the resolution. I wholeheartedly recommend this app to anyone looking for a hassle-free and delightful gift-giving experience. The combination of an intuitive interface and unparalleled customer support makes Gift Box a standout choice in the Shopify App Store. Kudos to the team behind this gem of an application!

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