We’ve had a great experience using GiftBox. The app itself is very straightforward and easy to understand, which made setup and day-to-day use seamless while we were learning the platform. A huge shoutout to Rein and the GiftBox support team. Email support has been quick, clear, and straight to the point, always helpful and easy to deal with. The level of support really stood out and made the whole experience even better. We’ve loved using GiftBox and will definitely continue to use it moving forward. Highly recommend.

Very well done app with an amazing support team! I used every year during Christmas and it's very easy to use and increase a lot the conversion rate

This app does exactly as advertised, and it is very easy to use. I couldn't find a $29.99 plan. The minimum is $49.99 per month, which seems a little pricey. In the end, I like the app and plan to continue using it.

I had trouble at first, but only because our theme code is not optimized/proper. Juan on the support team went WAY above & beyond to get me up and running the day before Thanksgiving. Thanks, Juan!

Gift Box is a very clean looking and functioning app that has already improved our average sale after only a few days of use. Also their customer service is top notch. I asked to have one item changed and it was done within 15 minutes.

Ran into an incompability issue with our Shopify theme (Eclipse) but it was fixed within hours, all while getting realtime updates over Live chat. Perfect service. Also the UI/UX of the plugin is very good, both for the customers and for the admin. Best and simplest Free Gift app I could find, and I tested exactly 17 of them, paid and free. Suits anyone's needs perfectly if you just need to give a free gift automatically, where Shopify's built in Buy X Get Y discount type lacks automation (requires manual action from the customer, a discount code and/or an add to cart, from the customer in order to get the gift)

Everything works perfectly, used for multible years! And the team behind is always there to help with anything!

Great customer service !

Le support est très réactif même si un premier tri est fait par IA, un humain prend vite le relais et règle les problèmes rapidement !

Great service, any questions (even during the weekend) they helped me with a solution.

App & offers were super easy to set up & very straightforward, highly recommend! The support team was very responsive & fixed our code very quickly to make things work perfectly.

We used this App to launch a promo! Customer service was super prompt to help up customize a feature and made set-up easy!

easy to set up, easy to navigate, customer service is responsive and fast. what more could you want? really love the way it displays on my store - especially the variant selection for free items (limited in like, every other app.)

Great service & communication! Would highly recommend.

Ich bin sehr zufrieden und der Support ist top! :)

Impressed with the app – it’s easy to use, integrates seamlessly with our store (in different language options), and has been a great way to add extra value for our customers. Setting up free gifts and promotions is straightforward and works exactly as expected. What stands out even more is the customer service. The support team is incredibly responsive, helpful, and quick to find solutions. They went above and beyond to make sure everything was running perfectly for our store. Highly recommend this app to anyone looking to create a better shopping experience with free gifts and promotions!

Very easy to install, fast and efficient help via the chat to set it up - look forward to our first customer orders with gifts!

Amazing support! We encountered a few issues with how a gift was being added to the cart and the support team were super helpful and quickly implemented fixes.

So far so good! Customer service exceptionally good and quick!