GB: Free Gift with Purchase logo

Customer reviews: GB: Free Gift with Purchase

Develop by Digismoothie

Reviews (197)

Overall rating
4.9

What Merchants Think

Overall, merchants have a very positive impression of "GB: Free Gift with Purchase." They commend its functionality, ease of use, and the significant boost in sales and average order value (AOV) it provides. Most notably, the app's customer support is repeatedly praised for its quick response and effective problem-solving capabilities. Many users highlight that the app significantly enhances customer satisfaction by allowing easy management of free gifts with purchases.

Key Strengths

  • Highly efficient and responsive customer support team
  • Easy to use interface and straightforward functionality
  • Effective in increasing sales and AOV
  • Comprehensive and intuitive features
  • Ability to handle different currencies and global needs

Common Concerns

  • Occasional technical issues, such as gift application glitches
  • Concerns about the app's cost relative to its contribution to long-term site strategy
  • Minor issues with theme conflicts upon installation
  • Sporadic complaints about performance, such as lagging or inconsistencies in gift application

Final Thoughts

"GB: Free Gift with Purchase" is well-received for its reliability and effectiveness in boosting sales and customer satisfaction. Despite some minor technical hiccups and price concerns, the app's standout customer support, intuitive design, and versatile features make it a valuable tool for merchants looking to enhance their online store's appeal with promotional gifts.

LICA Wear

Feb 11, 2025  on Shopify

I wanted to share my amazing experience with the Gift Box app, especially thanks to Melannie, who was incredibly efficient and patient. I had several requests and questions, and Melannie addressed each one with professionalism, while quickly resolving all my "issues." Her service truly exceeded my expectations! An impeccable customer experience that deserves to be highlighted. I highly recommend this app and Gift Box's customer service!

Desert Rose Boutique

Feb 02, 2025  on Shopify

The app itself is very good and easy to use. But the real icing on the cake is the excellent customer service. Response time is quick and they are always happy to help you no matter your issue. Highly recommend! :)

Country Beautie

Jan 20, 2025  on Shopify

Thanks to Melannie, She helped me with with the app. love the app.

Organising Life Beautifully

Dec 18, 2024  on Shopify

Very happy with the functionality of the app and the support has been thorough and efficient. Thank you

Volcom Indonesia Online Store

Dec 05, 2024  on Shopify

Support team of this app is lightning fast and the app it self is very easy to use.

Kuhns Trinkgenuss

Dec 04, 2024  on Shopify

Eine Klasse App um den Kunden eine freude zu machen ;) Kinderleichte handhabung und falls es doch mal ein Problem gibt, ist der Support der App sehr zuverlässig und schnell-

10 TWENTY 2 WHOLESALE™️

Dec 03, 2024  on Shopify

great team yall need this if yall want to boost sale

EMPORIUMSKINS

Nov 22, 2024  on Shopify

Best Support and perfect for Black Friday!

Sprinter Parts Depot

Nov 16, 2024  on Shopify

The Muse Edition

Nov 12, 2024  on Shopify

Great customer service and help

People's Republic of Cashmere

Oct 09, 2024  on Shopify

Easy to manage and great customer service

The Supplement Store

Sep 19, 2024  on Shopify

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

Joshiny

Sep 05, 2024  on Shopify

很好用,已经用了一年多了

ARK Playing Cards

Sep 01, 2024  on Shopify

An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.

CASPER LAND

Sep 01, 2024  on Shopify

So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)

BeOne Beauty

Aug 29, 2024  on Shopify

Solicitamos o apoio do time do Gift Box e prontamente começaram a nos apoiar. Conseguiram solucionar com um grande atenção e carinho. Agradeço a atenção e para vocês é nota mil!!!

Norfolk Natural Living

Aug 29, 2024  on Shopify

Amazing customer service and incredibly prompt response! Thank you!

Liberty Supplements

Jul 24, 2024  on Shopify

Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!

LUMI GLO SKIN

Jul 23, 2024  on Shopify

Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!

Dibleys

Jul 22, 2024  on Shopify

Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!

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